Delivery prompt and never had any issues over the last 18 months until I had a problem with a particular model I took on holiday with me. Darren in customer services was really friendly, helpful and... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Awesome product to stop smoking, most flavours are good. Tobacco would be a nice addition. Cherry Cola needs more work and should be renamed Cough Syrup Cloudd. I would recommend (Elfra Pro pods)
Takes a bit of time for products to ship compared to other companies but the orders always right and still arrives when they said it would. So overall a good experience
Every time I have used/ ordered from them, it has always come on time and never been delayed. My orders have always been correct and the quality has been brilliant. Thank you to everyone at ELFBAR �... See more
My go to destination for all things vape. Great selection of products, easy to order, good deals, next day delivery if needed.
Easy shoping. Lots of available item to get and very quick delivery. Very happy to doing purchase since last 3 months and will be doing further.
Very helpful staff when I was having trouble with the authentication of age... And goods came quickly :-)
I have been ordering from this company regularly over a year now always found the items I order of the highest quality at a reasonable price, keep up the good work.
It was easy to find that product that I was looking for and order it. Afterwards, the age check, was easy and fast. You can create an account so you don't have to submit your ID multiple times. The... See more
I have been ordering from this company for nearly a year now and have found that all there products first class quality at a very reasonable price also after each order you receive points which are c... See more
A quick reliable service. No problems and items ordered are sent within the timeline promised.
All I required & more I wasn’t aware of. Deliveries arrived within time offered.
Cannot fault this company. Straight forward ordering and great value products. Many thanks 🙏🏼
Very efficient service easy to use plus fast delivery, What more could you ask for really.👍🏼
It is so easy to order from these guys, and great flavours they never disappoint.
This order was good but you've ignored my enquiry resulting in me having to place the order
Really good value for money and better than the ones you get on eBay. Delivery of your choice which is fantastic. Thank you
I joined Elfbar a couple of years ago and I have a lot of respect for the way I sign into my account and I get my products and my points for the next time I buy something off my next purchase and so o... See more
I got exactly what I needed and delivery was excellent.
Easy to follow web page. Fast prompt delivery
Always deliver on time. Good deals
Good products, fast delivery
Slick easy ordering and fast delivery
Excellent products, and delivered promptly.
Easy to order, fast delivery!
Great website, super quick processing & delivery
Quick delivery and good communication with order status.
Quick delivery and reasonable price.
Quick to deliver always have what I need
Super easy ordering process, fast delivery Excellent
Excellent taste, quick delivery
I put down the cigs last year and have been ordering my vapes from the elfbar.co.uk website for months. Website is easy to navigate. The points you can collect turn into cash off your next order. De... See more
Quick and easy process ordering. Flavours are the best I’ve had from a vape company. I use the Elfbar ultra and it’s a great vape. Fast shipping. Can’t really ask for anymore.
Service was quick and delivery too ,second time I’ve used this site an will use it again
Lately, more and more of the pods I receive are faulty, which means I end up wasting quite a few of them. I also regularly pay for next day delivery, yet my current order is now five days late with no... See more
ELFBAR AF5500 Prefilled Vape Kit, is ok for a while untill it runs out. I am aware that the pods can be replaced, however they dont include the same category as flavours for example, blueberry sour... See more
ELFBAR AF5500 Prefilled Vape Kit, is ok for a while untill it runs out. I am aware that the pods can be replaced, however they dont include the same category as flavours for example, blueberry sour r... See more
ELFBAR AF5500 Prefilled Vape Kit, is ok for a while untill it runs out. I am aware that the pods can be replaced, however they dont include the same category as flavours for example, blueberry sour r... See more
I used to love elf bars, but since the ban on disposable vapes, I've tried 8 elf bar dual 10k pods. While the flavours are amazing, the battery life is great, the design etc are all good, the devic... See more
Ordered a new vape after the first one started to leak and this one was no better. The refill pods didn't work from day one and I made a complaint online but heard nothing back! I decided to take matt... See more
I just bought an Elfbar pod and am using it with the battery part, but it is producing an extremely burnt flavour. I do not recommend buying this product to anyone. It is a waste of money and, what I... See more
Purchased and received 24th July 25 and a few weeks the device has been leaking non stop and the rubber opening have worn away! Terrible provide. Completing stopped working 14th Sept 2025!
Still waiting for delivery never arrived They use Evri the worst courier service Will try to order from another company if they have stock
Received my order this morning and this is what I encountered: Contents of my email I sent: I've not long received my order at 10/10.15am today! Firstly, as you can see from my below ord... See more
I am reviewing an Elfbar product, not their online shop. I recently bought the Elfbar 10k as part of the 4 in 1 Ultra50 through Vape Club at a very reasonable price of £13.99, including the device alo... See more
delivery was too slow
Didn’t receive my four oils I ordered
Ordered two vapes. Only one of them would work.
Company details
- #116 of 132 best companies in Electronic cigarette store
- #110 of 127 best companies in Vaporiser shop
Written by the company
Make It ELF, Enjoy Yourself. Since 2018, ELFBAR has been at the forefront of innovation. Driven by the vision for a smarter and more enjoyable vaping experience, we recognise the evolving need for natural-based flavour profiles and a more personalised vaping experience. With an unwavering commitment to customer satisfaction, all products are meticulously designed to embody the core essence of ELFBAR: Enjoy, reliable, and Experience. Through relentless dedication to constant improvement and extensive research, we’ve curated a collection of products that exemplify top-tier component adaptation, pure taste, and human-centric designs. At ELFBAR, our passion lies in providing not just products but also diverse experiences so enjoyable.
Contact info
United Kingdom
- elfbar.co.uk
4.2
Great
96 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unresponsive
I like the products, but they ignore their contact form submissions and don't respond to the phone. Given that I value customer service - and there's lots of competition - I ended up using Vape Superstore instead.
12 May 2025
Unprompted review
This order was good but you've ignored…
This order was good but you've ignored my enquiry resulting in me having to place the order
24 April 2025
Quick and easy
25 March 2025
No fuss and always prompt service
25 March 2025
Dangerous!
I started using Vapes last Stoptober - after 50 years of cigarettes I decided it was time. I've tried a few different disposables, Elf Bars are the worst! They don't last long at all - a few hours, and I don't puff continually. I've had two that I haven't been able to use at all. Within minutes of taking my first puff they started to heat up, and they got HOT! I had to put them outside, I was worried they might combust! Second time it happened I vowed never to use this brand again. And I haven't.
22 February 2025
Unprompted review
Very good liquids but very inconsistent…
Very good liquids but very inconsistent battery time. I even bought one that simply did not work
17 February 2025
Unprompted review
Elfbar vapes made me ill
I smoked Elfbar vapes for a month and started to get extremely painful stomach pains. I went to the doctors and it turned out they gave me gastritis and has to be given medication to get better. I couldn't eat, sleep, work or look after my son because the pain was so bad. I never felt anything like it before.
11 February 2024
Unprompted review
Dont buy elfbar 4in1 pods
Dont buy elfbar 4in1 pods
Bought two and both dont work. I have tried everything, sometimes it pulls but not how it should. Waste
13 January 2025
Unprompted review
Upon using the Elfbar 500 mate it…
Upon using the Elfbar 500 mate it literally started heating while I was holding it and caught fire! This product is VERY dangerous. DO NOT BUY.
28 October 2024
Unprompted review
bought one of these first time broke in…
bought one of these first time broke in 3 puffs..tried to exchange shop won't so wrote 3 emails sending the proof of purchase ect. no reply from this company at all so they just sell you broken product and do not exchange or answer...somebody needs to contact consumer rights or something but then you think is it worth it for 8 quid so that's how they get away with selling broken devices...just don't buy...I always smoked those blu ones no issue with but they are disposable so will go back to polluting enviroment until somebody invents a refillable that works
2 November 2024
Unprompted review
Poor quality control
I regularly buy Elfa 5000 vapes and while the taste is good and it’s a smooth hit, they’re terrible for leaking liquid which is extremely unpleasant. And it’s a big waste. I’ve also had a few now where the screw cap on the pod is faulty and won’t unscrew without pulling up the panel beneath it with it, rendering it useless. At 10 quid a vape that gets expensive.
Overall, clearly very poor quality control in manufacturing. When I find another brand that competes with this particular vape, I will be switching, as I highly doubt this problem will ever be resolved.
6 September 2024
Unprompted review
Poor customer service
Poor customer service.
I ordered some refillable pods, I’ve had these before, the ones this time are leaking I have photos I can show them, I emailed to tell them and I can’t get a replacement or refund, I have to fill out a form, send them back they’ll do a test on them then I might get a refund if it’s found faulty. Never mind the fact that I’ve wasted tonnes of oil with it leaking too. Where’s compensation for that? Not impressed tbh.
Sounds like they just want to avoid giving replacements. It’s obvious from the photos that they’re leaking everywhere.
They don’t even want to see the photos. Good customer service (especially as I’ve ordered before) would be to look at those photos and make a judgement from there. I don’t even understand the process they’re happy to pay their staff to check the pods but not send a replacement? Sounds like they’re just trying to put people off from getting a refund.
Will be switching brands after this.
19 August 2024
Unprompted review
Bought 2nd elfbar disposable same…
Bought 2nd elfbar disposable same flavour from same shop in as many weeks absolutely rubbish. Don't work they don't exchange them and by the time U go through these clowns it costs more. Pathetic. Shouldn't have to dread trying something hoping it works. Obviously faulty batches get sent out
9 August 2024
Unprompted review
Amazing liquids and customer service
Ordered twice now.
I order the nicsalt liquids and all I've tried so far have been amazing.
Without a doubt the best nic salts on the market.
Their customer service is also extremely good.
There was a failure with a confirmation email which I was sure was on their end. I wasn't the nicest about it, found out it was a failure on my end and they were very nice to me and reassured me I would be getting my products.
Can't recommend enough.
4 July 2024
Unprompted review
Elfbar v2 holds more battery then liquid
Elfbar v2 holds more battery then liquid
23 June 2024
Unprompted review
Bought few bars 12k puffs for £12.99…
Bought few bars 12k puffs for £12.99 each. They taste good for first few puffs, then you're burn the coil,my liquid if full but looks like something isn't right because taste is close to coal. I tested few bars and all have had this same problem. They do not reply for emails
21 June 2024
Unprompted review
the best ever
Yep.. Still the best ever! I've tried nearly all brands and nothing comes close to the almighty
9 May 2024
Unprompted review
Don’t ever buy this its rubbish
Don’t ever buy this its rubbish, disposable pen cost £7.99 Disposable refills £799 each for two They are by far the worst e cigarettes ever don’t waste your money and buy this junk hardly any flavour no strength and doesn’t last long terrible terrible e cig I would not even pay a pound for this junk
17 April 2024
Unprompted review
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