Sold Office 2024, delivered Office 2019
Bought "Microsoft Office 2024: Professional Plus / Mac" via Groupon (seller Advanced Vision, redeemed at redeem.elicensenest.com). Redemption was quick, but Microsoft recognises the product key as an Office 2019 licence, not 2024. Word for Mac rejects it: "Your Office 2019 licence is not supported with this version of the application." The product is unusable.
Also: Groupon lists XX as contact, the redeem site is elicensenest.com, and there is no official Office 2024 "Professional Plus" for Mac. A refund via Groupon is not automatic, despite "free cancellation" on the voucher.
Advice: buy Office directly from Microsoft or an authorised reseller.







