Elights logo
Visit website

Elights Reviews 14

•
TrustScore 4.5 out of 5

4.4

Lighting Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Lighting Shop

Written by the company

Online lighting retailer specialising in supplying SLV, INTANOVA, INTALED, GIRA and ONE LIGHT.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent communication

I bought a juicer machine. I wasn’t happy with the product so wanted to return it for a refund. No problem at all with communication. Quick response from this company and refund organised very quickly so would definitely buy from them again.

29 July 2024
Unprompted review
Elights logo

Reply from Elights

Hi Maxine, hope you are well. Thank you very much for your very kind review however I am not entirely sure you have left the review for the correct company, as is evidenced by our previous reviews we are not in the habit of providing high customer service (let alone with regards to refunds) plus we don't sell juicers. However we gladly take credit and wish you all the best in finding the juicer that fits your requirements

Rated 1 out of 5 stars

Their website is misleading customers.

Their website is misleading customers.

I made enquiries about the compatibility of a particle led tube and was told that they would check. The staff member then came back to me and said that they are no longer available, but the website shows them as being available and in stock.

This is very misleading

10 October 2022
Unprompted review
Rated 2 out of 5 stars

I've been waiting for this driver unit…

I've been waiting for this driver unit for well over a week. No update on shipping.
I have a job waiting to be finished the costumer is not happy.
I am not impressed with the £12 pound delivery charge.as specially when it takes so long for a small parcel
Don't think I will be coming back

4 March 2022
Rated 5 out of 5 stars

Good prices

Good prices, friendly sales people and good products. If something goes wrong these guys fix it.

28 August 2021
Show reviews in all languages. (14 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look