Amazing quality
Amazing quality, customer service was rather slow to respond but eventually did and confirmed details of my order. It’s since arrived and I’m very happy with the quality! Would recommend.
29 January 2026
Unprompted review
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Company details
Written by the company
We are the home of retro football shirts from your favourite clubs and international teams, allowing you to relive the iconic moments from the 80s, 90s and 00s in style.
Contact info
United Kingdom
- support@eliteretrokits.com
- eliteretrokits.com
3.1
Average
15 reviews
Replied to 12% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered 3 shirts
Ordered 3 shirts, came in 2 weeks which was a little long but thrilled with the quality. Great custom packaging too.
8 January 2026
Unprompted review
Order a retro shirt that never turned…
Order a retro shirt that never turned up. Sent 2 emails and never replied to any. Stay well clear
14 January 2026
Unprompted review
Reply from Elite Retro Kits
Hi Lisa,
We have no record of your emails to us, and thus request you to do so so we can privately update you on your order.
We certainly do not run a business where customers do not receive the goods which they have purchased.
We look forward to hearing from you.
Elite Retro Kits
Sold me a fake shirt, no response for a refund!
Ordered a shirt and had no updates from them, with the shirt randomly arriving weeks later. The shirt was then a fake in which the label matches to another club when researching it. Now trying to return for a refund and asked on 3 different occasions in which still haven’t had a response. Had to go through my credit card company instead to get anywhere. Stay well clear if I was you!!!!
22 October 2025
Unprompted review
Been waiting for a response on my email…
Been waiting for a response on my email regarding a return for two weeks now due to sizing issues. Steer clear.
9 September 2025
Unprompted review
Terrible
Terrible quality item and customer service. Emailed 3 times asking to return for refund but just ignored. Steer clear!
12 September 2025
Unprompted review
Great jersey
Great jersey, really good price. Took a while to get to me, but it did have to travel overseas!
10 August 2025
They sent the wrong number on shirt
They sent the wrong number on shirt. I asked for number 10 and they sent number 1. I complained about it and they said they would send another. It was 2 weeks ago and I still don't have any answer on my emails. Avoid at any cust.
19 July 2025
Unprompted review
Shockingly poor / zero communication
Shockingly poor / zero communication
Shirt did arrive 2 weeks 1 day after being ordered
Recommend that you try other vendors unless you are happy to risk. Replying to emails and having a telephone number for customer service is table stakes.
Avoid
21 July 2025
Terrible
Terrible - took weeks to come and me chasing them. Could only get a number to call them on by checking with my credit card company. Avoid at all costs.
16 July 2025
Shirt was rubbish
Shirt was labelled as 2xl and every 2xl i own is big on me but i could not even get it over my head and i have emailed about a refund and have nothing back absolutely rubbish
28 June 2025
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