Elixir Garden Supplies Reviews 

18,294
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,591 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and reliability of the products, finding them to be excellent value for money and competitively priced. Many people highlight the efficient and prompt delivery service, often noting that items arrive quickly and on time. Reviewers also commend the first-class customer service, describing it as helpful, professional, and responsive. However, some customers also noted issues with delivery and packaging. A few people experienced slow delivery times or problems with specific couriers. There were also instances of items arriving poorly packaged, damaged in transit, or with parts missing from their orders.

What people talk about most

Product

People report positive experiences with products, frequently describing them as excellent value for money,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the promptness and efficiency of... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the excellent value for money... See more

Service

Users describe positive interactions with service, highlighting its promptness, efficiency, and reliability.... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the high standard of products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm giving this 5 star because I think the canes were exceptional quality the 2 packs of 10 @ 7ft I purchased did not look like they had been lying around for months. Well packaged but not excessive... See more

Rated 5 out of 5 stars

Every delivery has been perfect. I prefer to shop with Elixir because the products are reliable and delivered on time. The prices are highly competitive and if I've ever needed to ask about an item,... See more

Rated 5 out of 5 stars

Easy to order and delivered within time frame. Followed instructions for use of Glyphosate but takes longer than 7 days to kill off weeds, in fact 2nd application was needed. I am going to try halvi... See more

Rated 5 out of 5 stars

I've Been using this supplier for many years, purchasing garden chemicals, fertilisers, propagation supplies and general gardening requirements.Their delivery service is top notch and combined with l... See more



Company details

  1. #6 of 16 best companies in Gardener
  2. #42 of 100 best companies in Garden
  3. #24 of 68 best companies in Garden building supplier
  4. #78 of 190 best companies in Garden centre
  5. #5 of 14 best companies in Garden Allotment
  6. #4 of 8 best companies in Landscape Gardener

Written by the company

With over 35 years’ experience in Gardening and Horticulture, we pride ourselves on offering quality gardening essentials with the knowledge of how to use them and sold at the best possible prices. Whether you're an experienced gardener who buys garden accessories regularly, or you're a first timer, by browsing through our catalogue you will find everything you need for your garden at Elixir Garden Supplies.

Elixir Garden Supplies

Written by the company

Free Delivery to Mainland UK!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18k reviews

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4.7

All reviews

(18,294)

2,531 reviews in the last 12 months

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Rated 1 out of 5 stars

NO PROTECTION AROUND GOODS

I ordered 2 lots of 4 litre bottles of weedkiller. I had to chase this up as it got damaged in transit but no communication from Elixir. I had to call and chase it up. Then asked if I would like it replaced,I said yes. To which it turned up 5 days later with nothing more than the 2 bottles in a thin cardboard box. No bubble wrap no protection. Even after the first lot got damaged. Imagine being the delivery driver and this gets damaged then all over your car/van and the driver. What utter lack of compitance from Elixir to send out like this

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Thank you

The product, the service, the delivery, everything about this business is beautiful and perfect. Thank you. I use the salts in the bath and it makes such a difference in life for all of our family. With love and peace for all your hearts from mine

2 June 2026
Rated 5 out of 5 stars

Good quality products

Been buying from Elixir for some time, mainly because their plant pots are the best. This is the second time I've bought compost from them, as it's been great for my container plants. Love the fact that you can buy as much or as little as you need and the price reduces the more that you buy.

1 June 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Lisa K,

We are so pleased to hear that our plant pots and compost have consistently met your expectations! It's wonderful to know that our compost has been great for your container plants and that you appreciate our flexible purchasing options. We truly value your continued support.

Kind Regards

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Ian,

We're delighted to hear that your order arrived promptly and was exactly as you expected. Thank you for taking the time to share your positive feedback; we truly appreciate it!

Kind Regards

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars

From order to delivery excellent

From order to delivery excellent

31 May 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Hi Glenn,

We are so pleased to hear about your excellent experience from order to delivery. We truly appreciate your positive feedback.

Kind Regards

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 1 out of 5 stars

Delivery much slower than advertised

I ordered through this company as they were advertising speedy delivery on their website, quicker than Amazon for the same products which aligned with my schedule for planting.
Ended up taking nearly a fortnight so had to buy from Amazon as well in the end.
The response from the company when I enquired about the length of time I’d waited I was told that due to their peak season they were behind, all gardeners know that peak season starts in March so felt entirely fobbed off.

1 June 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Hi Alice,

Thank you for taking the time to share your feedback. We're sorry to hear that your order didn't arrive within the timeframe you were expecting and understand how disappointing this was, especially when you had planned your planting schedule.

We'd like to clarify that the delivery information you referenced relates to our Express Delivery service. As your order was placed using our standard delivery option, those express timescales did not apply.

That said, we appreciate that our communication regarding delays during our busiest period could have been clearer, and we're sorry that our explanation left you feeling dissatisfied. We always aim to keep customers informed and recognise that timely delivery is particularly important during the gardening season.

Thank you again for your feedback. It helps us review both our communication and the information we provide to customers, and we hope we'll have the opportunity to provide you with a smoother experience in the future.

Elixir Garden Supplies

Rated 5 out of 5 stars

Very helpful service

Very helpful service. Good delivery when they said on time . Each product recommended works with information..my garden is looking good. Lawn at its best in a long time. Everything form 1 store.👍👍

17 May 2026

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