Elizabethluxx Reviews 29

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Do not order from here, never known an online company that you can't send back if your not happy! Ordered standard xs dress it looked nothing like the pictures really cheap looking and an awful fit an... See more

Rated 1 out of 5 stars

This is a scam company. You must agree to "terms and conditions" before making a purchase. If you read closely, those terms make it easy for the company to deny refunds for a host of reasons, comple... See more

Rated 1 out of 5 stars

The dress is a piece of crap! The photo looks like it’s made out of a cotton/wool. It’s actually made out of the cheapest polyester. The seaming is terrible. It’s a scam!

Rated 5 out of 5 stars

The dress finally came!! The dress is stunning well good for the price and FREE DELIVERY!!! Better quality than other websites i’ve ordered from!!

1.6

Bad

TrustScore 1.5 out of 5

29 reviews

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Rated 1 out of 5 stars

Scam company don’t buy from them!

Scam company I bought a matching sweat set and what came was see through horrible material nothing like pictured. When I tried returning it they said I’d have to pay shipping to china costing almost as much as I’d bought it for. They are scammers don’t waste your time or money!

26 January 2024
Unprompted review
Rated 1 out of 5 stars

Scam company ripping off 'Oh polly'!

Placed an order 3 weeks ago and have received no updates on a delivery date or any response to requests other than an automated reply of 'please be patient'!! Having read other reviews it would appear that I've been scammed!!

17 December 2023
Unprompted review
Rated 1 out of 5 stars

they find ways to not fully refund buyers

bought the dress, requested a refund within 1 hour of purchase. Wasn’t processed until about a week after, email received saying shipped and then refunded the amount for the dress but kept the £4 shipping fee. Would not recommend this website at all.

6 December 2023
Unprompted review
Rated 1 out of 5 stars

Terrible Service

The order was placed. A way to track the order was not available. A tracking number was never provided. 40 days went by without receiving the order. The response from customer service was to be patient. They also charge for returns and now I am questioning the quality if the item is ever actually received.

30 December 2023
Unprompted review
Rated 1 out of 5 stars

This is a scam company

This is a scam company. You must agree to "terms and conditions" before making a purchase. If you read closely, those terms make it easy for the company to deny refunds for a host of reasons, completely at their discretion.
Additionally, they claim to have a 5 Star Trustpilot review- but if you search for Elizabeth Luxx on Trustpilot, you see they are unrated = zero stars.
Buyer beware!

18 December 2023
Unprompted review
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