As always such lovely products and such excellent quality . I got one for my daughter as we have just had an amazing time in South Africa going to Kruger Park and Chobe seeing all the wonderful anim... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
My order was fulfilled promptly and arrived safely. I'm absolutely thrilled with my purchase which was the cross body bag with the Bee on it in Charcoal Velvet and matching glasses pouch. I've ordered... See more
We wanted a 'special' present for a good friend's 'big' birthday - not champagne, jewellery, fancy chocolates or spa day vouchers ... we've done all that. When we saw the Elizabeth Scarlett range, we... See more
I have been buying Elizabeth Scarlett products since the pandemic. Brilliant service and beautifully made pouches etc. I now see these products in high end shops and am delighted they are doing so we... See more
Company details
Written by the company
Elizabeth Scarlett exists to celebrate wildlife and nature, while raising funds to help restore their abundance across the planet. Founded in 2015 by artist and wildlife-lover, Elizabeth Scarlett Petrides, discover accessories inspired by travel, connection and life’s celebrations. Guided by a love of art, embroidery and the beautiful earth we share, each piece features designs from Elizabeth’s original hand-painted watercolours, brought to life with beautiful embroidery. Designed to gift, keep and add a touch of luxury and wild magic to everyday life. With £750,000 raised so far (and counting), we have our sights set on raising £2 million by 2030 for wildlife conservation.
Contact info
AL9 6NE, Potters Bar, United Kingdom
- 01707 245849
- customerservices@elizabethscarlett.com
- elizabethscarlett.com
4.8
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
A treat for myself!
Bought the everyday pouch and the mini-pouch as presents for friends. Ended up keeping them for myself because they were so pretty and well made. Ideal for packing little items in your suitcase - in this instance, undies and socks. Excellent quality, lovely design, delivered quickly.
15 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Janet,
Thank you so much for placing your lovely order with us and for sharing your wonderful review.
We're delighted that you loved the items you received so much so that you decided to keep them as a treat for yourself! It's wonderful to know that you love the design and quality of them and we do hope that you enjoy using them for years to come.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Lovely Tote bag
Lovely Tote bag for my wife on her birthday. I had it personalised to make it that bit more special, which went down a treat.
10 July 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi John,
Thank you so much for placing such a special order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchase and that you felt our personalisation service added that extra special touch - It's so wonderful to know that your wife loved her gift once she received it!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
I bought the cross body turtle bag as a gift
I bought the cross body turtle bag as a present and was delighted to receive such a beautifully embroidered bag. I love the idea of the charity donation. Delivery was quick and communication was excellent. I am sure my granddaughter will be delighted with it!
11 July 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Ellen,
Thanks so much for placing such a lovely order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchase. It's wonderful to know how much our donations towards wildlife conservation resonate with you and we do hope that granddaughter loved her special gift once she receives it!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
The design itself is very pretty
The design itself is very pretty, and the envelope it arrived in was also a lovely touch.
Unfortunately, I changed my mind immediately after placing the order and requested a different design, but the change was not made.
I was also expecting a soft velvet pouch, whereas the material feels more like a firmer faux velvet. For the price paid, it did not feel as premium as I had anticipated.
Overall, it's attractive, but not quite what I expected and I don't feel it represents good value for money.
4 July 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Belinda,
Thank you for reaching out to us with regards to your recent order.
We really appreciate you taking the time out to leave us a review - Although we are sorry to hear that you were not entirely happy with your experience and the product received.
Please accept our apologies that we were not able to amend your order - Regrettably, once an order has been placed, it goes straight to our warehouse for fulfillment and at that stage, we are unable to make amendments. I can see that a free shipping code was provided so you were able to place a new order for the item wanted and the offer to return the item back to us for a refund.
You are of course more than welcome to return the item back to us if you are not happy with it for a full refund. Our returns information can be found directly on our website here https://www.elizabethscarlett.com/pages/delivery-returns.
If you need any assistance with arranging a return, please do get back in touch with us at customerservices@elizabethscarlett.com and we'll be more than happy to assist.
We really appreciate your feedback, as a small business it helps us continuously improve.
Best wishes, Team ES x
The bag arrived and it’s beautiful
The bag arrived and it’s beautiful. I ordered the gift box as well but unfortunately it was damaged so I contacted you but still waiting on a reply.
7 July 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Vicky,
Thank you for reaching out to us with regards to your recent order.
We're ever so sorry to hear that your Gift Box arrived damaged, this is not the experience we want for our customers.
I can see that our team provided an email response on the 8th July to see if you'd like a replacement sent out. Sometimes our emails can be re-routed into your spam folder so we do apologise if this was the case.
We've popped you over another email so we can get this sorted as soon as possible for you.
Once again, we do apologise about this and we look forward to hearing back from you.
Best wishes, Athena x
Beautiful design of all the products…
Beautiful design of all the products and high quality gift box.
7 July 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Radmila,
Thanks so much for placing your order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchase and that you felt our gift boxes added that extra special touch.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Ordered 2 open flat make up bags
Ordered 2 open flat make up bags, 2 glasses cases and a pouch, and gift boxes too. Not cheap but they are lovely and hopefully recipients of the gifts will love them 😊
2 July 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Karen,
Thank you so much for placing such a special order with us and for taking the time to share your lovely review.
We're so pleased to hear that you loved your recent purchases and that you felt our gift boxes added that extra special touch. We do hope that the recipients love their special gifts once they receive them too!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Lovely design and quality
My order of multiple items arrived on time. The quality and design is excellent.
I actually bought a couple of monogrammed pieces as future Christmas gifts for my sisters.
The support and sponsorship of wildlife as part of the company ethos is also something we can all get behind and support.
8 July 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi there,
Thank you so much for placing such a lovely order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchases and its wonderful to know how much our contributions towards wildlife conservation resonate with you. We truly appreciate all your love and support and we do hope that your sisters love their special Christmas gifts once they receive them!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
I love the strawberry make up bag
I love the strawberry make up bag. It is better them I thought. The embroidery is stunning. I am just upset I missed the pink one. But purchased the charcoal one
8 July 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Yuliana,
Thanks so much for taking the time to share your lovely review.
We are so sorry to hear that you weren't able to place an order for our rose Strawberries Makeup Bag but we are delighted to hear you are pleased with the charcoal colourway you received. Just so you know, our newsletter is the best place to hear about our latest restocks and new arrivals too so we would recommend signing up if you haven't already.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Treasure trove by post!
It's always exciting to be expecting a parcel to arrive, but sometimes the wait is torturous. Not with Elizabeth Scarlett though, only a couple of days and treasure is in your hands. This time I had the Bee glasses case, in velvet, to match my crossbody in the similar design. As always the quality is excellent and it looks divine. Xxx
7 July 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Kim,
Thank you for taking the time to share your incredibly kind review with us.
We're so pleased to hear that you loved your most recent purchase and that the quality and design of the product met your expectations - it sounds like you are building a beautiful Honey Bee collection!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
A special gift for my Daughter on her wedding day
I wanted to get a special gift for my Daughter Ria who is getting married in September. I ordered the BRIDE open make up bag for her wedding day (I got myself one too as mother of the bride!). The bags are absolutely beautiful, with lovely wild flowers embroidered and Ria's has been personalised with her name.
Why do I love Elizabeth Scarlett products? Not only are the products beautiful and made with such care, a % of payment goes to support environmental/nature causes.
From a sustainability perspective, the products come in lovely white bags to protect their beauty and are delivered in paper packaging. These are the things I look for when I make a purchase.
Thank you - I have already got my eye on a few more products!
7 July 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Sue,
Thank you so much for placing such a special order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchase and we do hope that your daughter loved her Pressed Flowers Bride Open Flat Makeup Bag just as much when she received it. It's also so wonderful to know that our donations towards wildlife conservation mean so much with you and that our efforts towards towards sustainability also resonate with you.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Absolutely love this brand I would get…
Absolutely love this brand I would get everything if I could is so soft pretty feels so luxury, for sure I'm getting mine again soon!!! Can't wait for my birthday in September !
15 May 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Skarlet,
Thanks so much for taking the time to share your lovely review with us.
We're delighted to hear how much you love the quality and design of our products. We do hope that you are treated to something very special for your birthday!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Made with love
Made with love. Bought as a treat and it really is. Love the way the items are packed in a cotton case that you can store them in when not in use. Although I have used the crossbody everyday since its arrived. I love the designs and the themes inspired by nature. Fast turn around considering I added personalisation.
6 July 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Carlie,
Thank you so much for placing your lovely order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchase and that you felt our cotton dust bags add that extra special touch. We do hope that you enjoy using this for years to come!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
I ordered from website
I ordered from website, it was very easy. Order came with a few days as I wanted the initials added to the item. Quick and easy, the item was beautiful and well made
7 July 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Donna,
Thank you so much for placing your lovely order with us and for sharing your kind words.
We're delighted to hear that you loved your recent purchase and that the quality and design on the product met your expectations. It's so wonderful to know that you found the order process so simple and that this arrived with you so quickly too!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
I am so pleased with the bag and I know…
I am so pleased with the bag and I know the recipient will love it too. The presentation box and wrapping made it extra special.
3 July 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Mrs Gray,
Thanks so much for placing such a special order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchase and that you felt our gift boxes added that extra special touch. We do hope that the recipient loves their special gift once they receive it!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Quick delivery high quality product…
Quick delivery high quality product which is beautiful many thanks
7 July 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Cindy,
Thanks so much for taking the time to share your lovely review.
We're so pleased to hear that you loved your recent purchase and that the quality and design of the product you received met your expectations.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Happy wife = happy husband
After my wife saw one of your make up bags in a local shop the love at first sight was obvious ! And obviously had to be followed up hence my order for the folding make up bag . Fantastic suprise for her and the personalisation with her initials was the icing on the cake . Paul
4 July 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Paul,
Thanks so much for placing such a special order with us and for sharing your lovely review.
We're delighted to hear that you were pleased with your recent purchase and its wonderful to know that you felt the option to add personalisation added an extra special touch. We do hope that your wife loves it just as much when she receives it!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Quality Open Flat Make up Bag
Both of the Open Flat Make up Bags I ordered were as birthday gifts for the end of the month. I’m so pleased with them, I’m sure my daughter-in-law and my granddaughter will love them, I ordered the wild life one and the turtle one, both are absolutely beautiful, the quality is superb! There are so many I could have chosen and all helping conservation, nothing better.
1 July 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Elizabeth,
Thanks so much for placing such a lovely order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchases and that the quality and design of our Open Flat Makeup Bags met your expectations. We do hope that your daughter-in-law and granddaughter both love their special gifts once they received them!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
just amazing
Ordered one of the lay flat makeup bags for a friends birthday and the quality is amazing not to mention the beautiful designs! I first come across Elizabeth Scarlett at the Chelsea flower show over a year ago and bought an item there and have been buying since. I love that she gives back to wildlife conservation as well
5 July 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Edele,
Thank you so much for taking the time to share your wonderful review with us.
We're so pleased to hear that you came across Elizabeth Scarlett at the Chelsea Flower Show and we truly appreciate you placing your beautiful order with us. We're delighted to hear how much you love it and we hope your friend did too! It's also wonderful to know how much our contributions towards wildlife conservation mean to you and we appreciate all your support.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Lovely summer bag
Easy to order, well packed, quick delivery by Royal Mail.
I have several mini pouches, straps and coin purses from this company. Beautiful designs and excellent quality. Reminiscent of bohemian sixties.
5 July 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Patricia,
Thank you so much for sharing your wonderful review with us.
We're delighted to hear that you were so pleased with your recent purchase and that this arrived with you in such good time. It sounds like you are building a beautiful collection and we truly appreciate you placing your lovely orders with us.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
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