As always such lovely products and such excellent quality . I got one for my daughter as we have just had an amazing time in South Africa going to Kruger Park and Chobe seeing all the wonderful anim... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My order was fulfilled promptly and arrived safely. I'm absolutely thrilled with my purchase which was the cross body bag with the Bee on it in Charcoal Velvet and matching glasses pouch. I've ordered... See more
We wanted a 'special' present for a good friend's 'big' birthday - not champagne, jewellery, fancy chocolates or spa day vouchers ... we've done all that. When we saw the Elizabeth Scarlett range, we... See more
I have been buying Elizabeth Scarlett products since the pandemic. Brilliant service and beautifully made pouches etc. I now see these products in high end shops and am delighted they are doing so we... See more
Company details
Written by the company
Elizabeth Scarlett exists to celebrate wildlife and nature, while raising funds to help restore their abundance across the planet. Founded in 2015 by artist and wildlife-lover, Elizabeth Scarlett Petrides, discover accessories inspired by travel, connection and life’s celebrations. Guided by a love of art, embroidery and the beautiful earth we share, each piece features designs from Elizabeth’s original hand-painted watercolours, brought to life with beautiful embroidery. Designed to gift, keep and add a touch of luxury and wild magic to everyday life. With £750,000 raised so far (and counting), we have our sights set on raising £2 million by 2030 for wildlife conservation.
Contact info
AL9 6NE, Potters Bar, United Kingdom
- 01707 245849
- customerservices@elizabethscarlett.com
- elizabethscarlett.com
4.8
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 1 week
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Such amazing products and excellent…
Such amazing products and excellent client service support ☺️
25 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi David,
Thanks so much for taking the time to share your lovely review with us.
We're delighted to hear how much you love our products and that our team have been able to help you with your order.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
arrived on time
arrived on time , beautiful makeup bag bought as a present, very happy with my purchase. Also pleased contribution made to wildlife charity .
22 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Elizabeth,
Thank you for placing your lovely order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchase and it's so wonderful to know how much our donations towards wildlife conservation resonate with you. We do hope that the recipient loves their special gift just as much when they receive it!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Three wash bags arrived in a very…
Three wash bags arrived in a very timely manner. Excellent quality. They look beautiful in the gift boxes. Can't wait to give them to my niece's. Will be placing another order soon.
26 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Heather,
Thank you much for taking the time to share your lovely review with us.
We're so pleased to hear that you loved your recent purchase and that the quality of the wash bags you received all met your expectations. It's wonderful to know that you felt our gift boxes added that extra special touch too. We do hope that your nieces love their special gifts once they receive them!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
My gift I sent to my friend was…
My gift I sent to my friend was perfect, wrapped in special box so beautifully. It cheered her as she was going in for an operation, she said the velvet bag I chose was so pretty she would not put her toothbrush and paste in it only very precious things thank you
23 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi there,
Thanks so much for placing such a special order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchase and that you felt our gift boxes added that extra special touch. It's so wonderful to hear that your friend also loved her special gift and we are sending all our well wishes from the team here at Elizabeth Scarlett.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Such a lovely makeup bag
I ordered makeup bag and it came as promised and is just lovely and high quality. I am very pleased with my purchase.
26 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi there,
Thank you so much for taking the time to share your lovely review.
We're so pleased to hear that you loved your recent purchase and that the quality and design of the makeup bag met your expectations.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Great quick service and delivery.
Great quick service and delivery.
I Have purchased two cross bags for birthdays I will defiantly shop with you again.
15 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Susan,
Thanks so much for placing such a special order with us and for sharing your wonderful review with us.
We're so pleased to hear that your order arrived with you so quickly and we do hope that the recipients love their Crossbody Bags once they receive them.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Beautiful pieces
Beautiful pieces. Soft and a great size too. I’m looking forward to using mine very soon and the other will be gift.
26 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Karen,
Thanks so much for placing such a lovely order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchase and that the quality and design of the products all met your expectations. We do hope that the recipient loves their special gift just as much once they receive it!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Just magical products
Just magical products - bringing delight. Use for every special occasion (or not…!)
Thank you 🤩
23 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Gaynor,
Thanks so much for taking the time to share your wonderful review with us!
We're so pleased to hear that you loved your recent purchase and that the quality and design of our products met your expectations. We truly appreciate your kind words and we thank you for placing your lovely orders with us.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Beautiful coin purse
Great service, easy to order and quick delivery. Beautiful coin purse, a gift for my mum, I’m sure she will love it 🥰
18 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Lisa,
Thanks so much for placing such a special order with us and for taking the time to share your kind words.
We're so pleased to hear that you love your recent purchase and that you found the ordering and delivery process so smooth. We do hope that your mum loves her special gift once she receives it!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
The delivery was on time and products…
The delivery was on time and products and packaging were beautiful for my friend
24 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Ras,
Thanks so much for placing such a special order with us and for taking the time to share your lovely review.
We're so pleased to hear that you loved your recent purchase from us and we do hope that your friend loved their special gifts once they received them!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Good selection of products
Good selection of products, quality product, quick delivery , lovely gift packaging
3 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi there,
Thank you so much for placing your lovely order with us and for taking the time to share your kind words.
We're delighted to hear how much you love our products and that you were so pleased with the item you received. It's wonderful to know that this arrived with you in such good time and that you felt our gift packaging added an extra special touch!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Great service and lovely products which…
Great service and lovely products which all arrived beautifully packaged.
22 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Mrs Holmes,
Thank you so much for taking the time to share your lovely review and for placing your beautiful order with us.
We're so pleased to hear that you loved your recent purchases and that the quality of the packaging met your expectations.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Brilliant from start to finish.
The ordering process was very straightforward, the delivery process was clearly communicated, my parcel was beautiful presented and the item I purchased is absolutely stunning. I also love the ethos of the company. Thank you xx
16 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi there,
Thank you so much for taking the time to share your kind words with us.
We're so pleased to hear that you found the ordering process so smooth and straight forward and we're delighted you loved the item you received. It's also wonderful to know how much our work and donations towards wildlife conservation resonate with you and we truly appreciate all your support!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
The glasses case I ordered is the third…
The glasses case I ordered is the third product I have purchased from this company. Everything arrives securely packaged and within a few days. I now have 2 glasses cases (my daughter bought me one as a gift) a make up pouch and I bought the bride pouch as a gift. Delighted with product and service.
23 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Heather,
Thankyou so much for taking the time to share your wonderful review with us.
We're so pleased to hear that you loved your recent purchases and that the quality and design of the products have all met your expectations. It's also wonderful to know that these arrived with you in such good time and we do hope that the recipient loved their special gift once they received it!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Beautiful selection of bags.
Easy website to use. Great quality products and fast shipping.
18 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Jane,
Thanks so much for taking the time to share your lovely review.
We're so pleased to hear that you loved your recent purchase and that the quality and design of the products met your expectations. It's wonderful to know that these arrived with you in such good time and that you found the ordering process to be so smooth and efficient!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Excellent after sales service
I was delighted with the two make up bags I ordered for 18th birthday gifts. They arrived really quickly. I also ordered two gift cards to go with them and, although the wording was correct, they were printed on the wrong cards. I was disappointed as I had chosen the ones specifically for each girl. I emailed Elizabeth Scarlett advising them about the error and had a response within 20 minutes advising that they would get these reprinted and despatched. I received the cards within 2 days (on a Sunday)! I cannot compliment the after sales service more. Well done Elizabeth Scarlett.
19 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Caroline,
Thank you so much for placing such a special order with us and for taking the time to share your feedback.
We're delighted to hear how quickly your order arrives with you and how much you loved the makeup bags you received. We do apologise again for the mix-up with the illustrated gift notes on your order and we are so pleased that our team were able to get this resolved for you. We do hope that the recipients loved their special gifts once they received them!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please don't hesitate to reach back out to us and we'll always be very happy to help.
Best wishes, Team ES x
Everyday Pouch, Elephants Design
Variety of products available.
Ease of use of the website.
Acknowledgement and updates of order process.
Quality of product.
Story behind the design.
Highly recommend.
22 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Vanice,
Thank you so much for taking the time to share your incredibly kind review with us.
We're so delighted you were pleased with the items you purchased and that you found the ordering process so seamless. It's also wonderful to hear how much our work towards wildlife conservation mean to you and we truly appreciate you placing your lovely order with us and for being a part of our purpose!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Good timely delivery.
Good timely delivery.
I bought the Bride pouch for my future daughter in law, added wrist strap and initials, she was extremely pleased with her gift!
19 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Dave,
Thank you so much for placing your lovely order with us and for taking the time to share your wonderful review.
We're so pleased to hear that you loved your recent purchase. We're delighted that your daughter in law was so happy with her gift and we are sending all our congratulations from the team here at Elizabeth Scarlett!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
I’ve purchased the Bride open flat…
I’ve purchased the Bride open flat makeup bag for my daughter plus the gift box and personalised note. It’s absolutely beautiful I can’t wait for her to see it. I’ve also purchased the matching pouch to my open flat makeup bag I treated myself to a few months ago . Everything arrives very quickly and is beautifully packaged . The bags are amazing quality . I have purchased 5 items so far
22 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Elaine,
Thanks so much for placing such a special order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchases and that these arrived so well packaged and in good time too. We do hope that your daughter loves her special gift once she receives it and we are sending all our congratulations from the team here at Elizabeth Scarlett!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Bought as gifts and they absolutely…
Bought as gifts and they absolutely loved them
22 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Gloria,
Thanks so much for placing such a lovely order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchase and it's wonderful to know that these gifts were so well received by the recipients too!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
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