Elk & Bloom Reviews 277

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the jewelry, noting its lasting shine and appealing styles. Many consumers highlight the exceptional customer service, describing it as friendly, professional, and highly responsive, often going above and beyond to assist with inquiries and issues. The beautiful and luxurious packaging also frequently receives positive mentions, enhancing the overall unboxing experience. However, some customers experienced issues with orders and delivery services. A few people reported receiving incorrect items, defective products, or orders that never arrived. There were also instances of delayed deliveries and unexpected charges, leading to dissatisfaction for some.

What people talk about most

Product

Consumers generally express satisfaction with the product quality and design. Many reviewers praise the... See more

Quality

Customers consistently note positive experiences with quality. Many praise the high quality of the jewelry,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the team's responsiveness,... See more

Order

People report ambiguous experiences with order. While some customers praise the ease of ordering, good... See more

Delivery service

Users describe ambiguous interactions with delivery services. While many customers praise fast shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I hadn’t realised I was ordering from overseas (UK to Aus) and the delivery was needed for my daughter’s 18th bday. I didn’t pay for the increased shipping so my tracking wasn’t accurate and I was wor... See more

Company replied

Rated 5 out of 5 stars

Second review on a second order… This is the jewellery that has turned me into a gold girly, I am always skeptical about buying gold due to it looking tacky. However, E&B have changed my mind, the qu... See more

Company replied

Rated 5 out of 5 stars

I ordered a choker necklace and there was a mixup with my initial delivery. After emailing, I had a reply from customer services within a matter of hours. A short while later I had an email from the f... See more

Company replied

Rated 5 out of 5 stars

Great, communicative customer service. They resolved my query really quickly and were super concscious of the date I needed my items. Everything is packaged up really lovely and the quality seems ama... See more

Company replied


Company details

  1. #222 of 294 best companies in Jewellery shop

Written by the company

Elk & Bloom jewellery is crafted from the highest quality materials - waterproof, hypoallergenic, sweat-proof, tarnish free, long lasting, affordable, and safe for even the most sensitive skin. Worn by the girls that swim, shower and gym. But it's through our reviews that we really see all the places we've been taken. You've worn us down the aisle, packed us for tiny islands in the Indian Ocean, brought us to the North Pole, said yes wearing us, and gifted us to the people you love most - and through thousands of five-star reviews, we've felt every moment right alongside you xx


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

277 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I bought the item for my daughter as a…

I bought the item for my daughter as a Christmas present. She opened it today and absolutely loves it. Beautiful packaging with excellent communication. Highly recommended.

5 December 2025
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Reply from Elk & Bloom

Thank you so much for your lovely review! We wish you a Merry Christmas! Love the E&B team xx

Rated 5 out of 5 stars

Exceptional Quality & Superb Holiday Support

I had a fantastic experience with this company. The jewellery itself is beautiful and unique, and you can really tell they care about the presentation with their luxurious packaging. I had made a mistake with an order that required a return, but the customer service team was incredibly responsive and helpful. They went above and beyond to ensure the replacement was delivered in time for the holiday period. While I’ve heard mixed things about delivery times generally, my personal experience with their support team was faultless.

23 December 2025
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your lovely review! Its great to have you here shopping with us! Have a lovely Christmas! Love The E&B Team xx

Rated 4 out of 5 stars

I had to contact the company after a…

I had to contact the company after a slight mix up regarding the item I ordered. I emailed on the Sunday night and by Monday lunchtime everything was sorted despite it being 22nd December. Excellent customer service and excellent quality jewellery.

22 December 2025
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your lovely review! I am so pleased that you was happy with the service that you received. We wish you a Happy Christmas! Love the E&B Team xx

Rated 5 out of 5 stars

Great!

Lovely, quality products for good prices and outstanding customer service!

8 December 2025
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your review! It really does mean so much to us. Love the Elk & Bloom Team xx

Rated 5 out of 5 stars

Great customer sevice

Very good customer service. Very helpful snd quick 10/10 !

5 December 2025
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your lovely review. It means the world to have you shopping here with us! Welcome to the Elk & Bloom family! Please do shop with us again xx

Rated 5 out of 5 stars

Lovely jewellery

Lovely jewellery and all beautifully gift wrapped. Customer service was excellent through every step of the delivery process.

25 November 2025
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Reply from Elk & Bloom

Thank you so much for your lovely review.

I am so pleased that you was happy with your item and so pleased that the customer service you received was excellent!

Please do shop with us again in the future! Love the E&B Team xx

Rated 5 out of 5 stars

Problem solved

I did have a problem with the size of the bracelet I ordered but I requested an exchange and both Katie and Dominique were very professional and helpful and I would definitely shop with Elk & Bloom again

26 November 2025
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your lovely review! I am so pleased to hear that we managed to resolve your product issues & really hope that you have now found something that you can enjoy and love! We look forward to seeing you again soon! Love the E&B Team xx

Rated 4 out of 5 stars

Hypoallergenic and tarnish-free at good price

I’ve ordered three pairs of earrings, one necklace, and one ring from Elk & Bloom over the past year, and overall it has been a positive experience.
First, the team behind Elk & Bloom is genuinely lovely—every interaction I’ve had with their customer service has been warm. The quality of most of their jewelry is also impressive: everything I own has been truly hypoallergenic (a big win for my eczema-prone skin) and resistant to tarnishing. I’ve worn my necklace daily for about a year and a half—sleeping, showering, even going to the beach—and it still looks great. My more recent ring purchase is also beautiful, and I appreciate that it’s adjustable.
The only disappointment has been one pair of thin hoop earrings. The post arrived slightly bent and eventually broke off after minimal use. Unfortunately, although customer service has mentioned offering repairs in their response here, they weren’t able to provide that option for me—possibly because I’m in Canada—but I did reach out about 1.5 years after the purchase.
Overall, I’m very happy with the necklace and ring, and the customer service team is kind, but I can’t recommend the thin hoop earrings based on my experience.

24 November 2025
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your lovely words! I’m really happy to hear you had a great experience and love your pieces. Your support honestly means the world. Please do reach out to me on hello@elkandbloom.com as I would love to get your earring fixed for you! My name is Katie. Speak soon!💛xx

Rated 5 out of 5 stars

Lovely jewelry

Lovely jewelry - gorgeous designs and hypoallergenic for my sensitive skin. Great customer service too.

25 November 2025
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your lovely words! I’m really happy to hear you had a great experience and love your piece. Your support honestly means the world. 💛xx

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, great communication, lovely good quality product

11 November 2025
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your lovely words! I’m really happy to hear you had a great experience and love your piece. Your support honestly means the world. 💛xx

Rated 5 out of 5 stars

Lovely necklace 😍 amazing customer…

Lovely necklace 😍 amazing customer service too. Highly recommend ⭐️⭐️⭐️⭐️⭐️

12 November 2025
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your lovely words! I’m really happy to hear you had a great experience and love your piece. Your support honestly means the world. 💛xx

Rated 5 out of 5 stars

The very personal feeling I received…

The very personal feeling I received from this Company made me feel that they cared that I was satisfied. Any problem I had with my choice was dealt with immediately and in a very friendly manner. I would certainly recommend their website if you are looking for a good selection of affordably priced, quality, jewelry.

7 November 2025
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your lovely words! I’m really happy to hear you had a great experience and love your piece. Your support honestly means the world. 💛xx

Rated 5 out of 5 stars

Lovely product packaged very…

Lovely product packaged very thoughtfully. Will definitely be back. Thank you

31 October 2025
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Reply from Elk & Bloom

Thank you so much for your lovely review. Your feedback means the world to us! Please do come back again! Love the E&B Team xx

Rated 5 out of 5 stars

Excellent service and very happy with…

Excellent service and very happy with bracelet 😊

31 October 2025
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely words! I’m really happy to hear you had a great experience and love your piece. Your support honestly means the world. 💛xx

Rated 5 out of 5 stars

Beautiful gift wrapping

Beautiful gift wrapping and fast delivery. Haven’t opened it properly yet as it’s a Christmas present but had a little peek at one of the items and it looks lovely.

6 November 2025
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely words! I’m really happy to hear you had a great experience and love your piece. Your support honestly means the world. 💛xx

Rated 5 out of 5 stars

Lovely emails sent during delivery…

Lovely emails sent during delivery process, nice friendly personal touch.
The gift was impeccably wrapped.
Great first impressions.

28 October 2025
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely words! I’m really happy to hear you had a great experience and love your piece. Your support honestly means the world. 💛xx

Rated 5 out of 5 stars

The company ran out of the item I…

The company ran out of the item I ordered. They kept me informed of when it will be shipped and when to receive the package.

30 October 2025
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review! It means the world to us to have you hear shopping with us. Welcome to the Elk & Bloom Family! xx

Rated 5 out of 5 stars

Necklace delivery

Fast delivery, well informed

10 October 2025
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review! It means the world to us to have you hear shopping with us. Welcome to the Elk & Bloom Family! xx

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