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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide variety of cards and customization options available, making it easy to personalize their greetings. Many appreciate the user-friendly website and the ability to schedule cards for future delivery, highlighting the convenience and efficiency of the service. The pricing is often seen as reasonable, especially given the extensive features and the ability to add elements like music, photos, and gift cards. However, some people mentioned occasional glitches, such as the system freezing or losing progress when designing a card. A few users also found the interface for designing cards a bit challenging or confusing, particularly when trying to add decorations or customize wording for multiple recipients. There were also comments about the pricing not being immediately clear for first-time users.

What people talk about most

User experience

Users describe positive interactions with the user experience, highlighting the ease of use and wide variety... See more

Product

Clients share positive opinions on product, highlighting the wide variety of designs, music choices, and... See more

Website

People report positive experiences with the website. Many customers praise its ease of use, vast selection of... See more

Price

Consumers find price to be positive, often describing it as affordable and a good value, especially compared... See more

Service

Reviewers highlight positive aspects of service, expressing great satisfaction with the customization options... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve found using Ellacard easy and convenient for sending e-cards. I especially like that I can schedule cards to be sent out automatically on future dates. I also appreciate the variety of cards to c... See more

Rated 4 out of 5 stars

I enjoyed all the choices to customize the card; not sure if this was a free of charge site, but I didn't mind paying the amount of a paper card. The preview did not play the music chosen, so unsure... See more

Company replied

Rated 5 out of 5 stars

I can't say enough about Ellacard. I've been utilizing it since 2022 and get more creative each time. Having the ability to customize and personalize my cards is very important to me. It's like send... See more


Company details

  1. Greetings Card Shop

Written by the company

Create group, video e-cards for any occasion. Choose from our catalog of free and premium cards, including animated cards, or design your own!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

142 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I use Ellacard for my team

I use Ellacard for my team. I currently have 24 employees that report directly to me, however we work virtually. This is a way to celebrate birthdays and births and to show care and concern during times of sickness and sympathy. I can send multiple cards to multiple teammates. I believe I have been doing this right at a year now. It has been a way to try and keep the team connected to each other in this virtual world we work in.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

User-friendly

User-friendly interface; well worth the money for the membership fee whenever you have even a few people per year who would like the well wishes

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Cool, Cute, Creative Cards!

Continue to keep it simple, clean, and easy to create digital cards less those noisy subscription charges. This is a fun and affordable way to personalize a greeting card. Great music choices too!

2 September 2025
Unprompted review
Ellacard logo

Reply from Ellacard

Thanks so much for the review - it means a lot to us that our hard work is appreciated!

Rated 4 out of 5 stars

I enjoyed all the choices to customize…

I enjoyed all the choices to customize the card; not sure if this was a free of charge site, but I didn't mind paying the amount of a paper card. The preview did not play the music chosen, so unsure if recipient will hear the music. Thanks for a nice service.

18 August 2025
Unprompted review
Ellacard logo

Reply from Ellacard

Glad to hear you enjoyed our service! If you are ever in doubt about whether your music has successfully been added, you can always reach out!

Rated 4 out of 5 stars

Great cards but ...

Great cards, but I missed being able to open the card and add the message. I didn't see the way to do this and filled out the envelope and sent the card. I'm disappointed that the go to the inside of the card feature was more easy to spot. Live and learn I guess.

2 August 2025
Unprompted review
Ellacard logo

Reply from Ellacard

Hi Louis,

We are glad you enjoy our designs and sorry you had trouble finding our card editor. Once you select a card the first step is to customize it. You can always reach out to us if you are having trouble finding any functionality!

Regards, Ellacard

Rated 5 out of 5 stars

Good variety of card selection

Good variety of card selection. Nice selection of fonts, colors, and customization. Luv the option of personal messages. Easy to use and fair pricing.

27 July 2025
Unprompted review
Ellacard logo

Reply from Ellacard

Glad to hear you enjoyed using Ellacard Christine! We are working hard to provide a great product at a fair price so it is always nice to hear that our work is valued.

Regards, Ellacard

Rated 4 out of 5 stars

great! although..

i really really really loved this! i have a few online friends i am unable to visit since they live overseas. its always a struggle to find a way to send them gifts and such for special occasions such as birthdays or celebrations (and quite frankly i dont wanna pay shipping fees since im a broke student..)
i think i will be returning to use this site for many occasions to come! i love the fact that i can buy gift cards that work in their country. that had always been a big struggle for me due to some gift cards only working in the U.S. my only few critiques is what some people already reiterated.
id love if the cards kinda opened up like a book instead of flipping through pages like a slide show. i feel it would be more authentic and more personal that way. (though i think thats more of a personal nitpick if anything) id also like to mention i was a bit off-put when i checked out.. i expected to pay due to the gift cards i added HOWEVER i had no idea these cards had fees! you guys advertise "no hidden fees" but as a newcomer the $6 charge for simply making a custom card is a surprise. maybe i didnt read a fine print before i started making my card? im not sure but id like if yall could add a text somewhere that mentions this fee thats more visible. one more thing id like to add (though this is more of a suggestion if anything!) maybe a drawing/pen feature would be nice too! i like to write out my own cards or add doodles to my cards and while i found a work around to copy and paste images i still think this would be a nice feature for those who want to be more creative with their cards. besides that, this is litterally what ive been searching for... my friend got his card and he adored it :) i recommend this service.

22 July 2025
Unprompted review
Rated 1 out of 5 stars

My card was never delivered

My card was never delivered. And when I try to sign in to check on it. It just takes me back to the login page again. I wish I hadn’t wasted my money.

24 June 2025
Unprompted review
Ellacard logo

Reply from Ellacard

Sorry you have had a poor experience - that sounds frustrating. If there was an issue delivering a card, we immediately send an email notifying the sender with instructions on what to do. We have not heard or seen any log-in issues from other users, so if you can email us at support@ellacard.com we are more than happy to help you. We are very quick to answer all support questions and will gladly assist you.

Rated 4 out of 5 stars

I liked the card BUT……….

I liked the card and the process was smooth, but the receiver said it came to there phone as a link, so they refused to open it fearing it could be a sketchy scam company. As a result I screenshotted the card and sent it😒. So I don’t know if I would use this again.

15 June 2025
Unprompted review
Ellacard logo

Reply from Ellacard

All of our cards that are emailed or texted come with an image of the envelope with the sender and recipient name. Perhaps they missed the image? We are more than happy to help if you reach out to us at support@ellacard.com, but we can promise you that we always include an image.

Rated 5 out of 5 stars

love!

Easy webpage to navigate and great features to create your own card or simply find the perfect one for every occasion.

20 May 2025
Unprompted review
Rated 5 out of 5 stars

one card, many states

Ella card was a great way for people from my organization could sign the card since we are all in different states.

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Love this app

Love this app! We used it for someone retiring from the federal government & got lots of great feedback. Someone else just sent another link for another card on this platform. I researched others and they truly do not compare. Easy to use, excellent value, one can print it, unlimited pages, you can add your own images or your own pics to personalize. Fantastic!

24 April 2025
Unprompted review
Rated 5 out of 5 stars

I love Ellacard and will use them in…

I love Ellacard and will use them in the future. Wow, it was an excellent experience. Ellacard made making a card so easy and stress-free, given no requirement of subscription. But best of all, their cards are beautiful and their MUSIC selection is moving, absolutely perfect for the occasion. Thanks Ellacard! : )

11 May 2025
Unprompted review
Rated 5 out of 5 stars

I’ve used this site several times now

I’ve used this site several times now, and my cards have been delivered on time, and exactly as expected.
There is a huge selection, and each step is very clear when choosing design, style of font, colours etc.
I’m very pleased with the service so far, and it would be my first site of choice when I next need to send a card, whatever the occasion.

26 April 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful

Wonderful! No subscription required!!! That's the best part. Very affordable. Cute customizable cards and options to attach gift card if you like. I sent one to my sister for he Birthday and she got immediately. So happy I found Ellacrd! The others that require a subscription can go kick rocks! This is WAY better!😁

19 April 2025
Unprompted review
Rated 5 out of 5 stars

I have been using Ellacard for years…

I have been using Ellacard for years now. It just keeps getting better and better and better. And the best part is the customer service! Excellent partner for any business looking to streamline gifting, especially sending group signed cards for teammates’ birthdays, workiversaries, and cards for holidays and other recognition A+ from me!

7 March 2025
Unprompted review
Ellacard logo

Reply from Ellacard

Wow—thank you! We’re so glad we get to call you a customer. Hearing that our customer service stands out really makes our day. We’re working tirelessly to make things even smoother for team celebrations, gifting, and more. Appreciate the support!

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