Elle Bee Design Reviews 

865
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting the beautiful designs, vibrant printing, and the overall craftsmanship of their items. Many highlight the personalized service, where the team goes above and beyond to tailor orders and offer helpful suggestions, making the experience truly special. The communication is frequently described as outstanding, with quick responses and a friendly, approachable demeanor from the staff. Reviewers also appreciate the efficient service, with orders processed promptly and items arriving quickly and well-packaged, often exceeding expectations. However, some people were dissatisfied with delivery times, mentioning instances where cards did not arrive by the expected date despite paying for expedited shipping.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as well-made, unique,... See more

Quality

Users describe positive interactions with quality, consistently praising the outstanding and exceptional... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, friendly, and... See more

Order

People report positive experiences with order, praising the company, team, and service, and expressing... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Laura & Ian offer a truly incredible service. We needed some bespoke acrylic balloon shapes for our daughter’s wedding table plan. They worked with us to create the size and shape we wanted, and of... See more

Rated 5 out of 5 stars

Thank you to everyone at Elle Bee for producing our wonderful wedding stationery. We couldn't be happier with the excellent quality products that we've received, at highly competitive prices. But, by... See more

Rated 5 out of 5 stars

The wedding invitations we’ve ordered are great quality, they’re beautiful and just what we wanted. The process was made so easy by Laura and Ian, and they were upfront about the costs of what we ini... See more

Rated 5 out of 5 stars

Everything was seamless and stress free from day 1. From customer service speed to quality and flexibility - So grateful to have found you. Our invitations are beautiful and have received many complim... See more


Company details

  1. #2 of 8 best companies in Invitation printing service

Information provided by various external sources

At Elle Bee Design we design and print a wide range of wedding invitations, wedding stationery and greeting cards from our home studio in Worcestershire. For weddings, we provide an end-to-end personal service, from save the dates through invitations, stationery for the day, favours and thank-you cards - across a range of 40+ versatile and customisable designs. Our greeting cards are personalisable and cover modern digital print and elaborate handmade designs using traditional techniques. All printing is handled in-house with commercial-grade LED printers, including specialised white ink.


Contact info

4.9

Excellent

TrustScore 5 out of 5

865 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(865)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Between them

Between them, Ian & Laura provided a thoroughly professional & friendly service. They made what can be a very stressful process a really easy and efficient one and they constantly provided great advice

23 March 2026
Rated 1 out of 5 stars

Waste of money

I ordered Mothers' day cards a week in advance and paid £3.35 for 1-3 days 1st class shipping. The cards didn't arrive in time so I had to go out and purchase more cards. What a waste of time and money.

9 March 2026
Elle Bee Design logo

Reply from Elle Bee Design

Hi Daisy,

We are saddened to read your review and sorry that your cards didn't reach you in time which whilst I'm sure you can appreciate was outside of our control and your review doesn't account for this at all.

We are extremely disappointed that you would choose to solely direct your disappointment towards a small business rather than Royal Mail.

As you know, you purchased these cards on the Sunday before Mother's Day; we printed and packaged them the following day (and as per the details on the product page we allocate up to 2 business days for this) and dispatched them using a 1st class service, which is the 1-3 days turnaround.

So we did everything we could to get these to you in time but it doesn't appear that you've considered this when reviewing your experience. Unfortunately we don't have the capacity to personally bring orders to customer's locations and are reliant on Royal Mail to deliver these to you on time, which clearly hasn't happened.

Whilst this is regrettable, we would strongly encourage you when using small businesses to remember that we, and they, are not Amazon, and misdirected negative reviews can have an impact more significant that you realise.

So whilst we understand your disappointment, please think about where you direct it in the future.

Rated 5 out of 5 stars

Beautiful wedding invitations!

Worked with Elle Bee for our wedding save the dates and invitations and couldn't be happier! We went with one of their standard designs, which was lovely and simplified the entire process. It was a breeze to work with Ian. He was extremely responsive and helped troubleshoot the formatting for our invitation insert. The resulting products were excellent, with high-quality paper and vibrant printing. We've gotten many compliments from guests. Many thanks!!

13 February 2026
Rated 5 out of 5 stars

The most beautiful wedding invitations

The most beautiful wedding invitations, I can’t believe how perfect they are, the process was easy to do the highest of quality, well packaged, communicated with us the whole way though. They are stunning and our guests say how amazing they are

10 February 2026
Rated 5 out of 5 stars

Amazing experience!

We had an excellent experience in creating our Save the Dates! Elle Bee were incredibly responsive and made the process so easy. We would use them again and highley recommend!

28 January 2026
Rated 5 out of 5 stars

Today

Today, I received some stunning cards in the mail that exceeded all my expectations. The communication was outstanding, and the items arrived in perfect condition, thanks to the flawless packaging. I wholeheartedly recommend this 100%.

25 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Elle Bee

All throughout the process of making the invitation, they were very professional and reassuring. The invitation was exactly what we wanted elegant and made with care. All the best to Ian and Laura

9 January 2026

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