Ellesse 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Trainers arrived in a box that looked really old and damaged. I tried them on in the house, indoors only and they were too big and frankly really cheap looking with low quality materials. I returned t... See more

Rated 1 out of 5 stars

Do not, and I repeat, do not order from the states directly from their website. I made a purchase over a week ago and they never sent me a tracking number. I requested that the situation would be at... See more

Rated 3 out of 5 stars

Shipment is way too expensive. Good quality, but colors and sizes are different as expected. The size chart doesn’t help a lot hoodies and sweatshirt should get taken one size smaller as normal , pa... See more

Rated 1 out of 5 stars

Ah Ellesse here we go again. I ordered a pair of joggers and sent it back for an exchange like 2 weeks ago and recently I got an email showing that the new size I requested is out of stock. Now the fu... See more

Company details


Contact info

People also looked at

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ah Ellesse here we go again

Ah Ellesse here we go again. I ordered a pair of joggers and sent it back for an exchange like 2 weeks ago and recently I got an email showing that the new size I requested is out of stock. Now the funny thing is they emailed me after a long time and then told me, at one point I even thought they didn't even wanna send out the new size to me, not happy at all.

5 August 2020
Unprompted review
Rated 1 out of 5 stars

Ordered 4 items on line that was…

Ordered 4 items on line that was showing in stock. Wasnt until 5 days later that I was emailed saying 3 of the items were out of stock. Item that was sent out seemed flimsy and cheap. Would not have paid full price. Used to be a decent brand in 80's now very poor.

12 July 2020
Unprompted review
Rated 5 out of 5 stars

Great clothing quick delivery

This was my first online purchase from Ellesse, the website offered a discount code which was a bonus, I ordered a dress and bags, the items arrived very quickly and tracking was easy. Loved everything I ordered

18 May 2020
Unprompted review
Rated 1 out of 5 stars

Appalling customer service, cheap & nasty product

Trainers arrived in a box that looked really old and damaged. I tried them on in the house, indoors only and they were too big and frankly really cheap looking with low quality materials. I returned them immediately, the stickers were still on the soles. I got an email saying they were unable to accept them as they had be worn! Absolutely ridiculous and categorically not true. If I were you I would buy your trainers from a proper retailer or Nike or Adidas. Never again - AVOID.

17 February 2020
Unprompted review
Rated 1 out of 5 stars

I recently bought an ellesse coat

I recently bought an ellesse coat, within a few weekS the stitching started coming apart, the zip keeps getting stuck, and the material it is made of is very weak, very Disappointed as I love the style of it.

5 January 2020
Unprompted review
Rated 1 out of 5 stars

This is the worst customer service I…

This is the worst customer service I have experiences and we have a big family so I have been ordering Christmas presents for many weeks now. The delivery given is 3-5days this was over 9days over and even when I spoke to customer service who sad "its weird" its with the warehouse, I still received no update. I am NEVER ordering from them EVER, I wish I had read the previous ratings before blindly going ahead, as it stands still no items and no feedback either from Phone Call or email..whoever runs their customer service department should be either sacked or given a full retrain

12 December 2019
Unprompted review
Rated 3 out of 5 stars

Bought a Ellesse heritage hoodie,sizing…

Bought a Ellesse heritage hoodie,sizing is off a lot,i normally wear L and wrist on this is like 3cm off,not next to hand as it's meant to be.
The hoodie doesn't have a shape it's just like a XXL size but it's a L.
Quality is okay but sizing is terrible,TERRIBLE!

13 August 2019
Unprompted review
Rated 1 out of 5 stars

Delivery and service

Order some t-shirt for 3-5 day delivery but got it only after 23 days. Soo quite bad service because I made request for refund after they didn’t deliver on time..

7 August 2019
Unprompted review
Rated 1 out of 5 stars

Terrible brand/horrible quality

Terrible brand. Awful quality. Cheap finish, Sizing is ALL over the place. Wrist are made for babies. No shape or loses it pretty quickly. Very poor quality and no wonder why the brand is going down very soon.... I was given samples and actual clothes from their shop. jumpers, trousers, shorts, sandals shoes,... I wouldn't even wear them for FREE. It is just awful products and what a rip off for the price! Honestly, I wish I could say something good about this brand but they are just horrible and have no idea of Fashion work.

31 July 2019
Unprompted review
Rated 1 out of 5 stars

Do not purchase through Site.... Terrible Customer Service

Do not, and I repeat, do not order from the states directly from their website. I made a purchase over a week ago and they never sent me a tracking number. I requested that the situation would be attended to right away and no response. Also, if you don’t have the product because it cannot be tracked without a tracking number nor did it ever arrived there is no link on their site to navigate to asked for the funds to be returned.

Terrible customer service.

23 July 2019
Unprompted review
Rated 5 out of 5 stars

Ordered 2 jackets as was unsure of size…

Ordered 2 jackets as was unsure of size needed, large and extra large both arrived on time , great quality, light weight jackets but still warm for cool summer days . I returned the large, my son is quite broad, it fitted but was a bit snug! I received credit for same very promptly. Would certainly recommend online shopping with Ellesse!

9 April 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look