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Company details

  1. Education Centre

Written by the company

The online educational platform helping you build & scale your service business with the power of Instagram


Contact info

2.2

Poor

TrustScore 2 out of 5

19 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

DO NOT BUY FROM THEM! Dishonest and Disrespectful to Repeat Customers

I bought a course during their Black Friday promo but forgot to enter the BF30 code. I reached out immediately, and instead of honoring their own discount, they hid behind “all sales are final” and said their system “can’t” do partial refunds – which, as a business owner of 12 years, I find very hard to believe. They forced a store credit I don’t want, refused a simple $40 refund, and told me the matter is closed. This feels extremely dishonest, inflexible, and VERY scammy to me. I will never buy from them again and would strongly WARN others do not buy from these scammers too! They hide behind these accounts on Instagram: @ginnyfears, @laurahaleydt. they post daily on these accounts to funnel people in so their company can continue to scamming people. DO NOT fall for it.

30 November 2025
Unprompted review
Rated 2 out of 5 stars

Not happy

I purchased this course a couple of weeks ago, even though it was way above my budget, because I truly believed it would be a worthwhile investment. I’ve been following these two ladies on Instagram for some time, and I’ve always found their content inspiring and motivating. Their videos radiate success, and that’s what convinced me to enroll — I expected to gain valuable, actionable education directly from them.

Unfortunately, the course did not meet my expectations. While I was eager to learn proven Instagram tactics and brand knowledge , the material felt underwhelming and left me feeling disappointed rather than empowered. For the high cost, I anticipated deeper insights, strategies, and personalized guidance that matched the value they project online, but the reality fell short.

I still admire their work on Instagram, but based on my experience, I cannot recommend this course for the price point.

8 August 2025
Unprompted review
Rated 1 out of 5 stars

This course is a scam

This course is a scam. It’s clearly something thrown together in a rush just to say “there’s a product.” The content is shallow, repetitive, and offers zero practical value. There are free YouTube videos that teach far more — and better.

The promised guidance on content, lighting, and equipment? Nowhere to be found. The “irresistible hooks” look like they were generated by AI with no thought or real expertise.

The no-refund policy is strategically hidden — not made clear before purchase, just buried in the small print. Only after buying did I see the many similar complaints here. This isn’t bad luck. It’s a pattern.

On top of that, I didn’t even receive a proper invoice with my tax number, which is just illegal.

The price is absurd for something this basic. Do not waste your money.

22 April 2025
Unprompted review
Elsynergy logo

Reply from Elsynergy

Hi Catarina,
We're sorry the course didn’t meet your expectations and want to offer some clarity.

You purchased Reels Studio (on promo for $39) and the Hooks Vault ($9.99), for a total of $48.99. These are two of our most affordable programs, designed to offer actionable and practical strategies at a low entry point.

Contrary to what’s stated in your review:
- Reels Studio includes a full module on lighting and equipment, with recommended tools, setup walkthroughs, and tutorials.
- The Hooks Vault contains over 300 proven hook formulas that thousands of students have used to improve their content performance.

These cannot be fairly judged without implementation. Your complaint was submitted the same day of purchase, with no completion of the video lessons shown in the online course platform.

Everything included in each program is clearly outlined in bullet points on the sales pages before purchase.

To clarify a few specific points:

1. Invoice: A tax-compliant invoice was automatically generated + emailed at checkout.
If the VAT number isn’t added in the designated box at checkout, it won’t appear on your invoice. We can only include the information that the customer provides.

2. Refund policy: “All sales are final” is clearly stated above the checkout button and again in the terms & conditions, which you agreed to at checkout. It’s not hidden or buried, it’s written in bold as a section header.

3. Course usage: Your message came in the same day as purchase, and your account showed no course completion. We welcome feedback, but believe it’s only fair when based on actual use and implementation, not assumptions.


We put time and intention into every course we create, with professionally edited video modules and step-by-step training. These programs are far from “thrown together.”

We stand by the quality and value of our work, and we’re proud to have helped thousands of students grow their brands and income.

Wishing you all the best,
The Elsynergy Team

Rated 5 out of 5 stars

Game changer for Instagram Growth

can’t belive how much IGA has helped me! I was litrally so frustrated with Instagram like nothing I did worked, and I was ready to just give up. Then I bought their IGA, and WOW. Now I’m gaining 20-50 followers every single day, and creating content feels fun again. I’m actually exited to post, and it’s so much easier now. Seriously, if you’re struggling, you NEED this in your life. Total game changer!

4 October 2024
Unprompted review
Elsynergy logo

Reply from Elsynergy

Anna, this absolutely made our day 💛
We know how frustrating Instagram can feel when nothing’s clicking, so to hear that IGA helped you turn things around and start growing and having fun again? That’s exactly what we built it for.

You’re crushing it, thank you for sharing your wins! We’re cheering you on all the way 🎉

The Elsynergy Team

Rated 1 out of 5 stars

Their "Go viral with reels" course is not worth the money

They sell a course for reels for 200€ that only covers the basic, uses outdated material (They don't even update the videos when the Instagram UI changes) The total length of videos is one hour and does not go in depth or anything. If you have ever created a reel in your life before you don't need this course. I am so disappointed. I told them that constructively and they do not care. And of course, no refunds. Save your money!

20 November 2024
Unprompted review
Elsynergy logo

Reply from Elsynergy

Hi Gabriele, we’re genuinely sorry to hear the course didn’t meet your expectations.

You purchased Go Viral with Reels for $199 USD, which includes 4 modules with 10 video lessons (totalling 1 hour and 26 minutes, not 60 minutes as stated), strategy breakdowns, editing tutorials, and a bonus content planner, which wasn’t even listed on the sales page.

The course goes beyond basic Reels creation, offering multiple format ideas, content formulas, and implementation strategies to help creators build consistency and momentum.

We had several conversations by email and responded transparently to your concern, which was about the course being referred to as “mini” on our online course platform. The “Go Viral with Reels - mini course” label was simply used to distinguish it from our larger flagship programs ($2,000+), which were 12+ modules. It doesn’t reflect the depth or value of the content itself.

The strategies inside this course are evergreen, still used by our team and thousands of creators. While the Instagram UI is constantly changing, the core principles behind successful Reels remain the same.

While we understand this course wasn’t the right fit for you, the full curriculum was clearly outlined on the sales page before purchase, and our no-refund policy — agreed to at checkout — is written in bold before checkout for full transparency.

Wishing you all the best on your content journey,
The Elsynergy Team

Rated 2 out of 5 stars

Overpriced basic course

I purchased a course for 200€ and it was very basic. Just 1h of content. Nothing new nothing „gamechanging“ just very basic information. When I reached out to let them know they just said: sorry no refund policy.

6 October 2024
Unprompted review
Elsynergy logo

Reply from Elsynergy

Hi Eve, we’re sorry to hear you feel this way and wanted to clarify the situation.

You left this review for Go Viral with Reels ($199), but as we discussed by email before the review was posted, you hadn’t actually watched that course. Our platform showed 0% completion at the time of your complaint.

When we pointed this out, you replied saying you had done the course with screenshots from a different program (Reel Quick Cash), one you had purchased and completed in the past. Once we clarified the difference and shared the link again to the new program you had purchased, you responded that the new course was “ridiculous” and “basic,” despite not having viewed a single video lesson.

We always welcome feedback, but we believe it’s important to be fair, especially when reviews are public. The full curriculum of Go Viral with Reels is outlined clearly on the sales page and includes 4 structured modules, 10 lessons (1h26min), tutorials, and a bonus content planner. It’s a strategy-focused course used successfully by thousands of creators.

Our no-refund policy is clearly stated at checkout (in bold) and is part of our terms you agreed to at checkout. We're transparent about what’s included and proud of the quality and results our programs deliver.

Wishing you all the best on your journey,
The Elsynergy Team

Rated 5 out of 5 stars

I'd have joined IBA sooner...

I've been in other WAAAAAY higher investment programs before and honestly, they didn't help me as much as IBA.
Often the part that most coaches or programs miss out on is implementation. And that is what I feel is so good about IBA. Ginny and Laura have laid out IBA in a way that helps us take action...which then gets results.

15 June 2022
Unprompted review
Elsynergy logo

Reply from Elsynergy

Hi Leif, thank you for your lovely review! We're so happy to hear how much IBA helps you implement the strategies and take actions right away 🚀 Keep at it!

Rated 5 out of 5 stars

The IBA course is amazing and was just…

The IBA course is amazing and was just the push and focus I needed to get going. The course is jam packed with easy to digest content that will clarify all those grey areas that you have when trying to figure out everything by yourself by watching youtube videos. IBA guides you through step-by-step and gave me the confidence to build my coaching business. I signed my first client while only having 75 followers on my new IG account! Totally worth the investment!

9 December 2021
Unprompted review
Rated 5 out of 5 stars

Mind blowing course

Mind blowing course. Getting lots of positive feedback from everyone - including friends and I've gained 100 new followers ( I had a small following to begin with)

9 June 2021
Unprompted review
Elsynergy logo

Reply from Elsynergy

Hi Ann, thank you very much for your positive feedback! We're so happy to hear you're learning a lot from the Instant Business Academy :)
Keep it up!

Rated 5 out of 5 stars

Thankful for these Instagram experts!

I took the IBA course by Elle Synergy and its been amazing to up my Instagram game! I also did a couple of 1:1 sessions with Ginny and she's super helpful and a true social media and marketing expert!

7 June 2021
Unprompted review
Elsynergy logo

Reply from Elsynergy

Hi Sarah, thank you for your lovely review! We're so happy to hear we were able to help you build your business with the power of Instagram 🥳
Keep at it!

Rated 5 out of 5 stars

Go Viral - Mini Course - is Legit AF

Ginny and Laura are honest, genuine and experienced coaches. As a result the course is full of clear instructions and easy to follow steps and with genuine useful ways to get started. I would and have recommended Elle Synergy to friends and colleagues.

27 April 2021
Unprompted review
Elsynergy logo

Reply from Elsynergy

Hi Amy,
Thank you so much for your kind words! We're so happy to hear you enjoy our courses and recommend them to your friends & family 🤗

Rated 5 out of 5 stars

The Go Viral Reel mini course 10000% worth it

The Go Viral Reel mini course is 100000% worth your time and money. I bought the course because I needed a strategy to start making reels and I learned so much more than that. Laura and Ginny gave amazing tips and tricks for your reels, I created my first reel shortly after purchasing the course and it reached over 2,000 views in a couple minutes! Love it!

23 April 2021
Unprompted review
Elsynergy logo

Reply from Elsynergy

Hi Marine,
Thank you for your amazing review! It's amazing to hear how well your Reel performed, that's what we're after 🥳
Keep at it! :)

Rated 5 out of 5 stars

I absolutely loved this course

I absolutely loved this course. So many nuggets of wisdom! Highly recommend if you're looking to up your Reels game!!

23 April 2021
Unprompted review
Elsynergy logo

Reply from Elsynergy

Hi Cat,
Thank you for your kind words! We're so happy to hear you enjoyed the course :)

Rated 5 out of 5 stars

Totally worth the money!

I enrolled in their IBA program and have gotten so much value from all of the modules! Everything is well thought out and easy to follow :)

14 April 2021
Unprompted review
Elsynergy logo

Reply from Elsynergy

Hi Sarah,
So great to hear you're enjoying IBA! Thank you for your positive feedback, we'll see you inside IBA :)

Rated 5 out of 5 stars

Elle Synergy helped this product-based biz

Elle Synergy helped this product-based biz right here to build up my branding. Being part of the circle was pretty tricky but these guys just really help you out and they are very open to give opinions on how to build your business. Every small detail I don’t know how to go about with my biz, these are my IG go-to.

If I hadn’t stumbled upon their instagrams, I probably would not be able to build a strong foundation for my branding.

13 April 2021
Unprompted review
Elsynergy logo

Reply from Elsynergy

Hi there,
Thank you for your review! We're so happy to hear that our programme has helped you build your branding 🙌🏼

Rated 5 out of 5 stars

The go-to instagram business academy

If you want to learn how to build and grow a successful service-based business with Instagram, IBA academy is the go-to accelerator. Laura and Ginny are true experts and teach you how to adapt to the constantly evolving business environment on Instagram where posting quotes and selfies no longer work.

13 April 2021
Unprompted review
Elsynergy logo

Reply from Elsynergy

Hi Eti,
We're so happy to hear that IBA has helped you build your business 🤗
Thank you for your support!

Rated 5 out of 5 stars

The women at Elle Synergy really know their stuff!!

The women at Elle Synergy really know their stuff. I used their reels guide to make just two reels and they’ve both gotten significantly more views than past reels I’ve done (from my typical 150 or 200 to up to 1500). And those are even promoting other reels I had that didn’t do so well at first! I’ve also gotten more followers from this than I have in a while. I was hesitant to buy but am SO glad I did.

1 April 2021
Unprompted review
Elsynergy logo

Reply from Elsynergy

Hi Alex,
Thank you so much for your support, it means a lot! And awesome to hear that you've been doing amazing on Reels, well done :)
Keep at it!

Rated 5 out of 5 stars

Highly recommend

I took Laura’s and Ginny’s course on reels, and I loved it so much! It’s very clear and fun to watch. As an artist I had to be a little more creative to suit some of the content ideas to my industry but the course is totally helpful to you fellow artists! I highly recommend following them on Instagram, as they give amazing tips/hacks on a daily basis!
Thank you again,
Noa

5 March 2021
Unprompted review
Elsynergy logo

Reply from Elsynergy

Hi Noa,
We're so happy to hear our Go Viral - Mini Course has helped you a lot!
Thank you for your feedback 🤍

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