Elliottplumbers Reviews 4

I need my toilet unblocking,he walked in smelling of farts and Cheetos and was on about toilet fetishes and how it's all a new craze. I simply didn't understand what he was on about so I let him get on with the job. After about an hour I decided to check up on him and I was flabbergasted he was legit creating some sort of snowman made out of poop, sculpting something in the middle of the bathroom I was honestly going to call the police it was the most bizarre thing I've ever witnessed I may need therapy after tbh, luckily I decided not to pay the quoted 180 for the job and managed to get him to leave, this was very traumatic and I almost got robbed of 180 too, stay clear.

The reviews speak for themselves aggressie, unprofessional and could of sworn he was intoxicated stay clear...

Absolutely terrible! I had to pay £180 to a plumber to come out to fix my blocked toilet and I was promised fast service and problem fixed for the price! He turned up with barely any equipment (just a toilet plunger) and said he ran out of unblock liquid 🙄 then told me it's a problem with the drains outside. So I had Yorkshire water come out to look at all the drains and no issues were found! So it's a problem I still have with the toilet and I paid £180 for nothing I'm Absolutely fuming! What a absolute scam! And very unprofessional with no equipment to do the job I don't know what to do in this situation now as darent even have another plumber come out to get scammed. They keep deleting my reviews absolute scam artists!!

A few things were annoying with customer communications. never addressed me by my name, always "young lady". Felt very dismissive and demeaning. I'm in my 30's.

I paid for multiple parts to be replaced. There was a leek that Lee did not find, and made me pay again.

I eventually spotted the issue myself, and he came to replace. it was a "big job" and he'd need to hire someone else for the day too.. I paid for two workers but only one arrived. He nearly forgot to give me a boiler service before leaving, but did when I highlighted he had not.

He was also meant to hire a machine to that day do something with my radiators - but that wasn't done.

It continued to be unreliable. I was promised a visit to check why, when he was next in the area, but this never happened.

Maybe 3 or 4 months later, my boiler EXPLODED. electrical burning smell, the door flew off the front and dented my wall. I called very scared, first he said I was lying, having been in my small bathroom when this happened. He promised to come and look in the morning (so much for 24/7!)
In the morning I got a text saying he would not be coming unless I paid for a full boiler replacement.

He was INSISTANT that invoices get paid within 20 mins of leaving the house.. Legally its 30 days. I should have held off to confirm that the work would last 30 days, as it never did.
On the last visit he mentioned he'd "found an Indian family dead" in one of his jobs, from C02 poisoning. Shoddy work?

My family have is made up of plumbers. They have since visited, looked at the work and reported to the correct people.

I'd spent so much fixing the parts twice, (computer part is not cheep!) that a year later, I am still living without hot water or heating. and between visits, I'd not had any hot water or heating longer then two days.