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Company details
Written by the company
Ellis Carter is an online clothing brand for people who want their wardrobe to feel considered rather than complicated. We design and curate everyday pieces - knitwear, outerwear, tailored basics and easy separates - in a quiet, timeless palette that works as well on a Tuesday morning as it does on a Friday night. Our starting point is always the garment itself: the weight of the fabric, how a seam sits, whether a piece still looks right after a season of wear. We would rather carry a smaller, tighter edit that we genuinely stand behind than an endless catalogue that changes every week. Shopping with us is meant to be simple. Every product page has honest photography and real measurements, so you know what you are ordering before it arrives, and a size guide on every item. Checkout is secure, and we ship across the United States with tracking sent to your inbox as soon as your parcel leaves us. If something is not right, we want to hear about it. Our team answers every email personally and will help you with sizing, exchanges or returns without making you jump through hoops - no scripts, no endless ticket numbers, just a straight answer from someone who can actually solve it. Ellis Carter is a young brand, and reviews are how we get better. Whether your experience was excellent or fell short, we read everything our customers write here and we act on it.
Contact info
United States
- support@ellis-carter.com
- ellis-carter.com
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