Ellis & Co Stanmore Reviews 

210
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally professional, attentive, and supportive throughout the entire property transaction process. Reviewers highlight that team members consistently go the extra mile to promptly answer questions and resolve any concerns. Consumers note that agents provide wonderful advice and maintain rapid communication via email and phone. People deeply appreciate the smooth, well managed transactions and the reliable guidance offered during both sales and rentals. Buyers and sellers alike warmly recommend these services, emphasizing a comforting atmosphere and stress free coordination from start to finish.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting an exceptional and highly professional service... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are exceptionally supportive,... See more

Customer service

Clients share positive opinions on customer service, highlighting great communication and prompt responses.... See more

Response time

People report positive experiences with response time, consistently noting that staff members reply almost... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought my flat in Harrow nearly 20 years ago from Ellis and Co and subsequently rented it out with Ellis and Co managing the property for me until it's sale with they also performed for me. Through... See more

Rated 5 out of 5 stars

I have received good advice in the selling of my property, in a difficult market. They have accommodated my requests over a long period of time taken to complete the conveyancing. Over many years that... See more

Rated 5 out of 5 stars

Exceptional service but also going the extra mile. I was away quite a lot due to my parents not being well but Amar would visit my property if I need key bits of post scanned for the sale and even col... See more

Rated 5 out of 5 stars

Howard, Phil and Amar were professional and attentive at all times during what turned out to be a very drawn out flat sale. Howard provided a friendly, personal service and seemed to work long hours,... See more

Company replied


Company details

  1. Estate Agent

Information provided by various external sources

OUR EXPERIENCE & BACKING: With a dedicated team off 20+ Employees’s covering our group of offices consisting off Harrow, Stanmore and Wembley Park offices led by partners, RAJU KUKADIA. NAEA (Sales Director) and KAM KALRA. ARLA (Lettings Director). Raj began his career in this industry aged 19 in 1988, hence has over 30 years of industry experience. Kam began his career in the lettings field in 1998. With the added strength of corporate backing from Martin & Co Plc coupled with the company’s strong beliefs that quality of service and honesty is paramount in gaining trust in this competitive changing industry. Our beliefs are simple...Offer honest and truthful advice, be professional, be consistent...this gain natural trust. In practice, this has earned us the reputation we hold today and have led us to becoming one of the area’s leading respected agents. OUR SERVICE STANDARDS: By identifying the exact needs of all our customers and tailoring our services in conjunction with our dynamic enthusiastic team, we are able to provide a service that is second to none. All our staff have the right level of industry competence with regular on-going professional training due to industry changes from time to time. With superior service to our clients, we strive to be the best consistently. ABOUT OUR OFFICE LOCATIONS: Our Harrow office is prominently situated in the heart of Central Harrow on College Road, opposite Harrow on the hill station, Stanmore office on the main High St Broadway, opposite Pizza Express/ Presso and our Wembley Park office is situated opposite Wembley Park station. All three offices have been established for over 25 years. Harrow Tel: 020 8863 3334. email: harrow@ellisandco.co.uk. Stanmore Tel: 020 8954 0066, email: stanmore@ellisandco.co.uk, Wembley Park Tel: 020 8904 7741. email: wembleypark@ellisandco.couk. Ellis & Co established: 1850


Contact info

4.9

Excellent

TrustScore 5 out of 5

210 reviews

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4.9

All reviews

(210)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

I honestly don’t think I can say enough…

I honestly don’t think I can say enough good things about Klaudia and the service she has provided throughout this whole experience.

I’ve worked in property for over 10 years, so I’ve dealt with my fair share of letting agents, and I can genuinely say that Klaudia is one of the best, if not the best, I’ve ever dealt with. From the initial viewing, through to moving in and the aftercare, she has been exceptional.

What really stands out is how much she goes above and beyond her role and responsibilities. Nothing ever seems like too much trouble for her, and she has always been incredibly helpful, approachable and proactive. She replies almost immediately whenever I’ve had a question or needed something, and, more importantly, she actually gets things done.

Klaudia manages to be both extremely professional and very personable, which makes the whole process so much easier. She is casual and approachable when you need someone to talk to, but incredibly professional when it comes to getting things sorted. You can tell that she genuinely cares about her clients and takes pride in providing a great service.

Even after everything was completed, she continued to make sure everything was okay and that any issues were dealt with. That level of aftercare is something you don’t always get, and it really shows how much she cares about doing her job properly.

Having worked in property myself for so many years, I know what good service looks like, and Klaudia has genuinely exceeded my expectations. She is an absolute credit to her profession and to the company she works for.

I really can’t recommend Klaudia highly enough. If you’re looking for a letting agent who is reliable, responsive, professional, approachable and genuinely goes the extra mile, Klaudia is the one. She has been exceptional from start to finish, and I’m incredibly grateful for everything she has done.

9 September 2026
Unprompted review
Rated 5 out of 5 stars

Tenant experience

As a tenant, Ellis & Co have been very helpful right from the beginning of the renting process to finally moving in. The agents I have been dealing with - Klaudia, Ray and formerly Rana have been super supportive during the house move and even afterwards. I can definitely highly recommend the Ellis & Co Stanmore as a reliable letting agent.

23 August 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

I had a great experience dealing with Klaudia at Ellis and Co Stanmore. She was really responsive via email and easily reachable via phone too. I really appreciate the help she gave with the renting process!

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish! Great communication which is why I chose them. I do like the ‘old school approach - phone calls and updates are appreciated. Highly recommend Howard and his team.

18 August 2026
Unprompted review
Rated 4 out of 5 stars

Good

Howard and Ray great.
Landlord events useful.
Website good.
Fully/Premium managed services available
Good partnership with Rent Guarantee service

17 August 2026
Unprompted review
Rated 5 out of 5 stars

It’s been a seamless house purchase…

It’s been a seamless house purchase process from start to finish thanks to Phil & Howard at Ellis & Co Stanmore.

Both were professional, responsive and always available to help throughout the transaction. Howard in particular kept everything moving and communicated clearly at every stage, which made the whole experience far less stressful.

Really appreciate all the support in getting the purchase over the line. Would definitely recommend Ellis & Co Stanmore to anyone buying or selling a property.

Thank you again!

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Professional, helpful and great customer service

Ellis & Co were very professional with their approach. I worked with Amar and Phil, and Howard. All 3 did their best to support me through the purchase and assist with any queries.

Howard always responded promptly, and ensured consistent communication throughout the duration of the purchase. He always worked with me to achieve the best outcomes.

The staff and service are commendable and worth recommending.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Ellis & co

Ellis & Co. Stanmore has been great to work with, the team are professional and helped throughout the property purchase. A shout out to Howard, Phil & Amar for your help and knowledge of property and the area, communication has been great through emails or calls, I would highly recommend.

19 April 2026
Unprompted review
Rated 5 out of 5 stars

Superb experience.

We couldn't be happier with the service we received when selling our house with Ellis & Co, Stanmore. Howard and Phil were both fantastic, giving us great advice, responding promptly to every question by phone or email, communicating brilliantly with each other and with us, and just generally keeping us informed and stress-free every step of the way through the sale process.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Howard Star - A true STAR!!!!

We were looking for a flat for my mother and Howard was exceptional in guiding us through the process. He was a pleasure to deal with, responsive, and even though we had a few bumps along the way, worked his hardest to resolve between buyer and seller. I would thoroughly recommend him and the team for your next requirement in Stanmore!

2 April 2026
Unprompted review
Ellis & Co Stanmore logo

Reply from Ellis & Co Stanmore

Hi Ronak, thank you for the fantastic review. I have to say it was a bit of a team effort but regardless its great news that it worked out very well for all involved.

Rated 5 out of 5 stars

Such a supportive team

Howard, Phil and Amar work as an amazing team so that throughout the whole process of viewing, second viewing and follow up, through to completion, you are supported. They were so friendly and professional, used their extensive knowledge to answer questions and always responded immediately to correspondence or calls. Although I know they were acting principally for the seller I always felt I was receiving the best service too and they take a calm and understanding approach that always helps with the inevitable stress of the moving process.

31 March 2026
Unprompted review
Ellis & Co Stanmore logo

Reply from Ellis & Co Stanmore

Dear HY, thank you from all of us at Stanmore and we hope you enjoy your new home, keep well.

Rated 5 out of 5 stars

Phil provided outstanding service and…

Phil provided outstanding service and support throughout the sale of my property at auction. As it was my first time going through the auction process, I really appreciated how clearly he explained everything and guided me step by step.

He was always available to answer questions, kept me fully informed, and made what could have been a stressful experience feel straightforward and well managed. His professionalism, knowledge, and reassurance gave me a lot of confidence in the process.

I’m very grateful for his help and would highly recommend Phil to anyone looking to sell a property, especially if they are considering the auction route.

11 March 2026
Unprompted review
Ellis & Co Stanmore logo

Reply from Ellis & Co Stanmore

Hi Usha, Phils support and advice is second to none and has helped buyers and sellers for many years. Thank you so much for his great review.

Rated 5 out of 5 stars

The sales team

A massive thanks to Howard, Phil and Amar for helping to sell our flat. Excellent communication, always kept us up to date with progress. Highly recommend Ellis & Co to sell your property.

3 March 2026
Unprompted review
Ellis & Co Stanmore logo

Reply from Ellis & Co Stanmore

Hi Antony, an excellent result for you guys and we are so happy we were able to help, thank you for the review, keep well.

Rated 5 out of 5 stars

The sales guys

Howard, Phil and Amar were professional and attentive at all times during what turned out to be a very drawn out flat sale. Howard provided a friendly, personal service and seemed to work long hours, ensuring that we were kept updated on correspondence.

3 March 2026
Unprompted review
Ellis & Co Stanmore logo

Reply from Ellis & Co Stanmore

Dear Pottery TV, thank you for the kind words, Howard

Rated 5 out of 5 stars

The best

The best, one and only Sales Team!
Phil, Amar and Howard are the people that make it great. Full support (and patience!) throughout the process and an immaculate knowledge of the trade. They made us feel (always) part of the family, so friendly they are. Totally dedicated to the clients and the transaction. With them you are in the safest hands!

25 February 2026
Unprompted review
Ellis & Co Stanmore logo

Reply from Ellis & Co Stanmore

Dear Kamilla, what a journey, we are so happy it ended with your move and e hope you enjoy your new home, Howard

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