Ellis Home Interiors Reviews 

319
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often exceeding expectations and arriving in perfect condition. The exceptional delivery service is frequently highlighted for its efficiency, promptness, and excellent communication. Reviewers describe the overall service, from ordering to receiving items, as smooth and problem-free. Many customers express strong satisfaction, planning future purchases and recommending the company. They appreciate the careful packaging, ensuring products arrive undamaged, and the clear communication throughout the process.

What people talk about most

Product

Customers consistently note positive experiences with product quality and appearance, often describing items... See more

Delivery service

People report positive experiences with delivery service, highlighting its efficiency and promptness.... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as gorgeous, well-made,... See more

Order

Customers had positive experiences with their orders, often praising the ease of the ordering process and the... See more

Service

Reviewers consistently express satisfaction with the service received, describing it as brilliant and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfect transaction from purchase to delivery. Absolutely love my olive coloured couch. Also you can track your delivery which means no waiting around. Id defo purchase from here again. X

Rated 5 out of 5 stars

Excellent company to purchase from. I bought two dining chairs online, but when we received them, they were not quite the same as what we had. The chairs were well made and of good quality. There was... See more

Rated 5 out of 5 stars

Very happy with the service and product received from Ellis Home Interiors. We bought a beautiful solid wood bookshelf which was received quickly and delivered by a great team. Would happily shop with... See more

Rated 5 out of 5 stars

Ordered two bedside tables and requested quick delivery if it was possible. Nothing too much trouble and items arrived sooner than initially planned. Good old fashioned customer service


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Decoration and Interior Design Store
  4. Furniture Accessories

Written by the company

Ellis home interiors is an in-store and online furniture retailer specialising in furniture & interiors collections.


Contact info

4.9

Excellent

TrustScore 5 out of 5

319 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(319)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First Class

Superb customer service from order to delivery. This was my second purchase from Ellis Interiors and can’t recommend enough.
Beautiful furniture

7 November 2024
Unprompted review
Rated 5 out of 5 stars

5 out of 5 from me!

Very pleased with my chevron oak dressing table. Customer service was very efficient and I didn’t have to wait long for my delivery. The table I bought was also more expensive elsewhere, so good value ordering from Ellis Home Interiors. I would definitely recommend the company.

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service - originally they said 7-10 working days and they apologised but said they couldn't improve it, so imagine my surprise when my order turned up 2 working days later! Very very impressed (also with their high responsiveness over email), would highly recommend to anyone. Thanks guys.

9 October 2024
Unprompted review
Rated 5 out of 5 stars

Found a cabinet on their website £80…

Found a cabinet on their website £80 cheaper than Dunelm where I was originally looking.
Checked out reviews on here and decided to go for it.
Very good communication regarding confirmation and delivery.
Free delivery by two men with a van, built ourselves within an hour, very happy and would definitely buy from again.

8 October 2024
Unprompted review
Rated 5 out of 5 stars

Good value items

Good value items, shipped reliably in the timeframes quoted. Courier happily brought heavy items upstairs and gave a courtesy call 30 minutes out, very satisfied.

17 September 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful console table at an excellent…

Beautiful console table at an excellent price. Huge saving for the same product compared to John Lewis and Next. I had to phone the company with a couple of questions. The call was answered promptly and my queries dealt with immediately. Excellent delivery service too.

29 August 2024
Unprompted review
Rated 5 out of 5 stars

I ordered a side table from Ellis Home…

I ordered a side table from Ellis Home Interiors and couldn’t be happier. The table arrived earlier than scheduled and was well packaged with good communication. The item was also the best price that I could find online. I would not hesitate to recommend this company and would use most certainly use them for future purchases.

11 September 2024
Unprompted review
Rated 5 out of 5 stars

First class service

I found them extremely helpful when I made a mistake with my order. They reimbursed me immediately. I ordered the chairs I wanted and it was dealt with at a good price and was delivered early. All in all a very good experience and I would certainly use them again.

9 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience

It’s always a worrying prospect when you see an item suspiciously cheaper. However, I took the chance. Saw them first in John Lewis and noticed they were actually made by Gallery Direct, who only sell to trade and not direct to customer. Despite the bedside tables having a different name on Ellis Home, they’re the exact same ones in John Lewis and from Gallery Direct, only almost a third off! JL £299, EH £212. The van came and it was a Gallery Direct lovely van. Couldn’t be happier. Saved me almost £190 for the two. Highly recommended.

13 August 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely loved every piece we got…

Absolutely loved every piece we got from these guys! Excellent quality. The wrapping/packaging was impecable and the delivery guys were really good. It’s the second piece we have bought and could’ve be any happier. Excellent guys. Thanks you!

11 August 2024
Unprompted review
Rated 5 out of 5 stars

Best Price for the Same Quality Item

The item I bought was the best price for the same cabinet, among all other sellers I searched. The product was delivered when advised, by a very helpful delivery team and the quality of the product is superb! I highly recommend Ellis Home Interiors and will buy from them again.

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Good prices and kept informed at all stages. Delivery was very efficient. Will definitely use again

27 July 2024
Unprompted review

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