Ellos Norge Reviews 

15,306
TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 4 out of 5 stars

Pictures of the product were a bit misleading. The colours look totally different in real life. That could have been a problem. Otherwise, delivery was fast.

Rated 3 out of 5 stars

I like the possibility of choice regarding the type of doing the payment. I don’t like the lead time that the package takes to arrive. According to my e experience, is always delayed. Improvements... See more

Company replied

Rated 5 out of 5 stars

Excellent service, very nice assortment, good descriptions, photos in the listings, comfortable delivery and return. Thank you so much for possibly to buy Ahkka clothes - best ever for rainy/snow... See more

Rated 5 out of 5 stars

Ordered a beautiful dress on sale and it arrived so fast! Quality of the dress is amazing too for the price (viscose!!). Love the fact that they are always giving discounts from time to time and the s... See more

Company details

  1. Ladies' clothes shop
  2. Decoration and Interior Design Store
  3. Men's clothes shop

Written by the company

Hos oss på Ellos finner du alt innen mote, hjem og skjønnhet for kvinnen midt i livet. Vårt mål er å være til for å forenkle tilværelsen og alltid gi våre kunder en positiv kjøpsopplevelse. Du skal for eksempel alltid kunne stole på at vi har relevante og attraktive tilbud, hvor du ikke trenger å kompromisse med bærekraft eller klimapåvirkning. Raske og enkle leveringer i kombinasjon med smidige returer er også noe vi ser som en selvfølge. Vi jobber for å skape et trygt samhold. Hos oss skal du alltid føle deg velkommen og inspirert – uansett hvem du er.


Contact info

Promotion box for Ellos Norge

Utforsk vårt sortiment

Finn dine stilfulle favoritter til både hjemmet og garderoben

4.4

Excellent

TrustScore 4.5 out of 5

15k reviews

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4.4

All reviews

(15,306)

3,857 reviews in the last 12 months

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Rated 4 out of 5 stars

Rask levering.

18 April 2023
Ellos Norge logo

Reply from Ellos Norge

Hei Mirjam,

Takk for tilbakemeldingen.

Så hyggelig å høre at du er så fornøyd med vår service.

Ha en fin dag.

Med vennlig hilsen
Heidi
Ellos team

Rated 1 out of 5 stars

Bad quality products and worst delivery ever

They sent the product completely assembled, should have more clear advice about that on the website. It was super tricky to carry inside. The delivery package came totally wrecked, with no care about the product. The product is made with bad-quality materials and with a terrible finish.

7 March 2023
Ellos Norge logo

Reply from Ellos Norge

Hello,

Thank you for taking the time to write us a review.
We have asked them for more information so that we can help you further in your case, please contact our customer service so that we can help you!

Have a nice day!

Sincerely,

Heidi,Ellos team

Rated 5 out of 5 stars

Rask levering

26 February 2023
Ellos Norge logo

Reply from Ellos Norge

Hei

Så gøy å lese at du er så fornøyd med oss!

Ha en fin dag
Vennlig hilsen Ellos team

Rated 5 out of 5 stars

Very good quality products and fast…

Very good quality products and fast shipping. Even with free shipping, shipping was very fast and without problems. I am very satisfied with my purchases and have no complains. The items arrived fast, in good condition and were exactly what I expected.

26 September 2022
Ellos Norge logo

Reply from Ellos Norge

Hello Claudia,

Thank you for contacting us.

We are so pleased to hear that you are so satisfyed.

Have a nice day.

Best regards
Heidi
Ellos team

Rated 4 out of 5 stars
Ellos Norge logo

Reply from Ellos Norge

Hei

Takk for din tilbakemelding,vi setter pris at du tok det tid å gi oss 4 stjerner.

Ønsker deg en flott dag videre
Vennlig hilsen
Ellos team

Rated 1 out of 5 stars

shipping delayed

30 January 2023
Ellos Norge logo

Reply from Ellos Norge

Hei,

Takk for at du tok deg tid til å skrive en tilbakemelding til oss.

Vi har bedt dem om mer informasjon slik at vi kan hjelpe deg videre i ditt tilfelle, vennligst kontakt vår kundeservice slik at vi kan hjelpe deg!

Ha en fin dag!

Med vennlig hilsen,
Heidi
Ellos team

Rated 3 out of 5 stars

The quality of the product was not as…

The quality of the product was not as good as photos.

26 January 2023
Ellos Norge logo

Reply from Ellos Norge

Hello Maryam,

Thank you for contacting us.

We are sorry to hear that you are not satisfide with our product. You are welcome to return the item if you wish. Our customer service will of course help you witn the return if needed.

Have a nice day.

Best regards
Signe
Ellos team

Rated 5 out of 5 stars
Ellos Norge logo

Reply from Ellos Norge

Hello,

Thank you for contacting us.

We are so happy to hear that you are satisfied with our service.

Have anice day.

Best regards
Heidi
Ellos team

Rated 5 out of 5 stars

Rask levering

8 January 2023
Ellos Norge logo

Reply from Ellos Norge

Hei Elin,

Takk for tilbakemeldingen.

Så hyggelig å høre at du er så fornøyd med vår service.

Ha en fin dag.

Med vennlig hilsen
Heidi
Ellos team

Rated 5 out of 5 stars

Rask levering.

5 January 2023
Ellos Norge logo

Reply from Ellos Norge

Hei Nina,

Takk for tilbakemeldingen.

Så hyggelig å høre at du er fornøyd med vår service.

Ha en fin dag.

Med vennlig hilsen
Heidi
Ellos team

Rated 1 out of 5 stars

I paid for something that they never delivered

It is the worst company. I bought christmas tree balls the 5th of December and the Christmas holidays are over and they have not sent them yet, this company is basically stealing our money. I will never buy anything for them again and I will give the worst reviews possible.

29 December 2022
Ellos Norge logo

Reply from Ellos Norge

Hi

When you place an order the estimated delivery time must always appear before you place your order. If this is exceeded, we would like you to contact us so that we can find out what has happened to your package.

You are welcome to call us by phone: 66 99 75 00 and we will help you locate your package.

Kind regards
Ello's team

Rated 5 out of 5 stars

Fast delivery and perfect

Fast delivery and perfect! I recommend.

22 December 2022
Ellos Norge logo

Reply from Ellos Norge

Hello Romain,

Thanks for the rewiew.

We are so pleased to hear that you are so happy with our purchase.

Happy new year!

Best regards
Signe
Ellos team

Rated 1 out of 5 stars

Late delivery

Package should have come until 19 December, it’s 26 December today and I still haven’t got it

25 December 2022
Ellos Norge logo

Reply from Ellos Norge

Hello Maris,

Thank you for taking the time to write us a review.

We can see that our last package is on its way and when it has arrived and is ready for delivery you will receive an sms from Postnord.

Have a nice day!

Best regards
Heidi
Ellos team



Have a nice day!
Sincerely,
Heidi
Customer service,Homeroom

Rated 3 out of 5 stars

Too little warning for the actual…

Too little warning for the actual delivery date, difficult to plan

6 December 2022
Ellos Norge logo

Reply from Ellos Norge

Hello Maria,

Thank you for contacting us.

We can see that ou order was delivered on the 7th of December in the evening. The delivery date for this particually item is always 7-14 working days.

Have a nice day.

Best regards
Heidi,Ellos team

Rated 5 out of 5 stars

Rask levering

7 December 2022
Ellos Norge logo

Reply from Ellos Norge

Hei,

Takk for tilbakemeldingen.

Så hyggelig å høre at du er fornøyd med vår service.

Ha en fin dag.

Med vennlig hilsen
Heidi
Ellos team

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