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El Monte RV - Las Vegas Reviews 

114
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TrustScore 4 out of 5

4.1

3800 Boulder Hwy, 89121 Las Vegas, NV, US

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See what reviewers are saying

Rated 5 out of 5 stars

Overall, I recommend El Monte RV Rental in Las Vegas (Boulder Highway). We encountered two breakdowns during our trip, but their support team was helpful and directed us to an efficient mechanic. The... See more

Rated 1 out of 5 stars

I paid 1500$ as deposit and returned car, everthing was fine except about cleaning, so i paid 1517$ dollor again. Since i return RV 2weeks ago, deposit still did not come my account. They are thief... See more

Company replied

Rated 5 out of 5 stars

There was an issue with are our RV when we went to pick up. However the manager was open and honest about it (the slideout wasn’t working) and helped by moving us into a different model. In additio... See more

Company replied

Rated 5 out of 5 stars

Excellent experience from Start to finish. Scott who is based in Australia called to discuss some details and also recommended RV app KOA, which we used for several nights. The pick up went smoothly a... See more

Company replied


Company details

  1. Campervan and caravan rental agency

Written by the company

El Monte RV began in 1970 with a simple mission: to help people discover the freedom and joy of RV travel. From one location to a nationwide network, we've spent over 50 years helping families and adventurers from around the world explore the open road. At El Monte RV, we’re more than just RV rentals—we’re your gateway to unforgettable journeys. Whether you're cruising through national parks, scenic coastlines, or hidden gems across America, our team is here to support you with well-maintained vehicles, expert guidance, and a passion for adventure. We believe in exceptional service, quality RVs, and creating lasting memories—one road trip at a time.

Making every mile memorable.

Written by the company

Over 50 years of RV experience, we are industry pioneers with a trusted reputation for quality and guest service. Offering tailored vehicle demonstrations at pickup and 24-7 roadside assistance, our crew is with you every mile.
Road-Ready Fleet
Choose from a range of late-model, feature-rich RVs, professionally cleaned and inspected after every trip for your safety and ease.
From Coast-to-Coast
With locations across the country and flexible rental options, renting an RV with us is simple and stress-free. Whether you are planning ahead, or booking last-minute, we are here to get you on the road.

Contact info

We provide unforgettable journeys.

We work as a team to provide special offers to encourage memories.

4.1

Great

TrustScore 4 out of 5

114 reviews

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4.1

All reviews

(114)

737 reviews in the last 12 months

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Rated 5 out of 5 stars

We had a great experience with this RV…

We had a great experience with this RV rental company. Everything went smoothly, and the process was straightforward from start to finish.

The RV itself was easy to drive and very well maintained, which made the whole trip even more enjoyable.

A special thank you to Yuridia, who was fantastic to work with. She’s a young, positive professional who was incredibly easy to talk to. She took the time to answer all of our questions and made sure we felt comfortable every step of the way. It really made a difference having someone so approachable and helpful.

The only small thing we noticed was that the RV didn’t have a cutting board, but aside from that, everything was great.

Overall, it was a pleasure dealing with her and the company. We’d definitely recommend them and would rent again.

7 April 2026
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Reply from El Monte RV - Las Vegas

Wow, thank you for the 5-star rating! We appreciate you choosing us!

Rated 4 out of 5 stars

Decent RV hired

Decent RV about 18 months old. It was clean and tidy. Had issues with the house batteries and got them replaced. Still didn't have enough power to operate the slide out at all times. But we managed with it. Staff were good. The RV served a good purpose and we were satisfied.

14 April 2026
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Reply from El Monte RV - Las Vegas

We appreciate you sharing your experience. We're glad the RV served its purpose and that our staff were helpful. Your feedback is valuable as we continually work to improve our RVs.

Rated 5 out of 5 stars

I especially appreciated the very good…

I especially appreciated the very good spirit of the team. Thanks a lot!

12 April 2026
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Reply from El Monte RV - Las Vegas

We are happy to hear that you appreciated our team's spirit! Thank you so much for taking the time to share your positive experience with us.

Rated 4 out of 5 stars

We loved our RV

We loved our RV. It was immaculate! The service reserving, picking up, and dropping off was great. The only reason I can’t give 5 stars, is the generator went out the first night we had the RV. It shortened one of our days at Zion which was very disappointing because we had to take it to their recommended mechanic. If it had not been for that, it would have been perfect. I would definitely rent with El Montey again though!

12 April 2026
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Reply from El Monte RV - Las Vegas

Wow, thank you for the 5-star review! We’re so glad you had a great experience. Our team works hard to make RV trips feel easy and exciting, and your kind words mean a lot. We’d love to help with your next adventure whenever you’re ready!

Rated 5 out of 5 stars

Highly recommend

Excellent experience from Start to finish. Scott who is based in Australia called to discuss some details and also recommended RV app KOA, which we used for several nights. The pick up went smoothly and they bream were very thorough when running through the vehicle features etc. We opted for the drop and go service so literally dropped off and left ( we did clean up inside). Would definitely recommend them and will use them again for pur next road trip, thank you

4 April 2026
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Reply from El Monte RV - Las Vegas

We're happy to hear that your experience was excellent from start to finish! We appreciate you mentioning the helpful recommendation and the smooth vehicle pick-up. It's great to know you found the drop-off service convenient. Thank you for your recommendation; we look forward to your next road trip with us!

Rated 5 out of 5 stars

Quick and easy pick up

Quick and easy pick up. Excellent vehicle. Tremendous customer service. Would definitely recommend to others and will definitely deal with El Monte if I ever return to Las Vegas for another road trip.

21 March 2026
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Reply from El Monte RV - Las Vegas

We're happy to hear that you had a quick and easy pickup and that you found our service and vehicle excellent. We appreciate your recommendation and look forward to serving you again in Las Vegas!

Rated 5 out of 5 stars

Very nice employees

Very nice employees. Had a problem with reserved RV and they quickly gave me a different unit which was an upgrade.

17 March 2026
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Reply from El Monte RV - Las Vegas

Thank you for the wonderful 5-star review! We’re grateful you chose us for your trip and we’re glad you had a great experience. Our team works hard to make the process feel comfortable and easy to follow. Safe travels, and we look forward to helping again.

Rated 1 out of 5 stars

If a ZERO was available

If a ZERO was available, I would give it to them. I am currently awaiting a response from the corporate team. My five-day experience was unbelievably a disaster, the location team had little to no response to my major issues and sent a third party contracted individual at 9:30pm that had zero experience, tools, or parts to even diagnose the issue and after two hours he left. I will give them the opportunity to make it right, if I do not hear from them shortly, I will post the communications and photos.

16 March 2026
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Reply from El Monte RV - Las Vegas

We’re very sorry to hear how difficult this experience has been and understand why you’re feeling frustrated. We can see that you’ve already reached out to our Guest Services team, who are currently reviewing the details and will follow up within their stated timeframe, typically 5–10 business days, with next steps. We appreciate you bringing this to our attention while the review is underway.

Rated 5 out of 5 stars

We had a blast! A must do!

We had a blast! The RV was great! Kids loved it! Everything worked! Our kids are already asking to do it again! Even our teenagers enjoyed it!

15 March 2026
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Reply from El Monte RV - Las Vegas

Wow! Thank you for sharing your story! Our team works hard to make the process feel comfortable and easy to follow. Safe travels, and we look forward to helping again.

Rated 3 out of 5 stars

Mostly good but…

The booking process and staff were very helpful and courteous. The departure and arrival went well. I think a quick start guide to the heating and water would have been handy

On the negative, our biggest issue was that the gray water assembly was in the middle of the van and 3 inches above the ground. This meant that when we had to divert off the highway due to roadworks, the assembly hit a bump, causing the hose to fall out, go under the wheel and rip the entire thing off the truck. I was charged $350 for the pleasure! This is a clear and evident design flaw and should not be a renter expense.
Also, the floor of the rv was notable dirty.

12 March 2026
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Reply from El Monte RV - Las Vegas

We appreciate your feedback regarding the booking process and staff. We're sorry to hear about the gray water assembly issue and the cleanliness of the RV. We'll review the design and address the cleaning concerns. Thank you for bringing this to our attention!

Rated 5 out of 5 stars

The rental went smoothly from pick up…

The rental went smoothly from pick up to drop off. Been renting from them for 6 plus years now and they always update their fleet. Out of all the rv rental companies El Monte is the best!

2 March 2026
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Reply from El Monte RV - Las Vegas

We are absolutely thrilled to hear about your smooth rental experience and 6+ years of loyalty, Daniel! We look forward to vacationing with you again!

Rated 5 out of 5 stars

Nice staff and problem free trip

The staff at the pick up and drop off was very nice.
Everything were good with our class B camper van.
Amazing trip would do it again any time!

27 February 2026
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Reply from El Monte RV - Las Vegas

Thank you for taking the time to give us a 5-star review! We are so pleased to hear that you had a great time in our RV. We strive to make every guest experience a positive one and we’re glad that we could make your trip great. We hope that we become your rental company of choice and look forward to serving you again!

Rated 5 out of 5 stars

Experience from start to finish was…

Experience from start to finish was great! Staff was friendly and extremely helpful when they found out it was our first time renting a RV. The RV was great as well, had all the essentials needed for a weekend by the beach. Will definitely be renting from them again!

18 February 2026
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Reply from El Monte RV - Las Vegas

Wow, thanks for the great review! We’re so happy to hear that you had a wonderful experience. We work hard to deliver exceptional experiences for all of our customers, and our team appreciates hearing from you. We know that there’s lots of choices when it comes to RV rentals and we’re so pleased that you chose to vacation with us. We look forward to serving you again in the future and thanks again for the 5-star review!

Rated 5 out of 5 stars

The trailer was great.Just what we…

The trailer was great.Just what we needed, plenty of room for 3 . Nice awning for the sunny days . Big refrigerator to keep what you needed . Got it for the spring special so it kept the price down. Overall it was a great experience

17 February 2026
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Reply from El Monte RV - Las Vegas

We're happy to hear that the trailer met your needs and provided ample space and amenities. It's great that the spring special helped with the price. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

The staff was amazing …

The staff was amazing from pick up to drop off. They were very informative and knowledgeable. We will definitely be renting again

16 February 2026
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Reply from El Monte RV - Las Vegas

Wow, thanks for the great review! We’re so happy to hear that you had a wonderful experience. We work hard to deliver exceptional experiences for all of our guests, and our team appreciates hearing from you. We know that there’s lots of choices when it comes to RV rentals and we’re so pleased that you chose to vacation with us. We look forward to serving you again in the future and thanks again for the 5-star review!

Rated 4 out of 5 stars

Good

Good, quick service and a nice new RV for our road trip, but not quite the layout we were expecting.

23 February 2026
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Reply from El Monte RV - Las Vegas

Thank you for the great review! We’re really happy to hear that the service was quick and that you enjoyed traveling in a nice, new RV. We’re sorry the layout wasn’t quite what you were expecting, but we appreciate you sharing that feedback — it helps us continue improving. We’re glad you had a good trip overall, and we hope we’ll get the chance to welcome you back for another adventure soon!

Rated 2 out of 5 stars

The RV was very old

The RV was very old, security belt broken, lot of screw out, lateral door Keys was twisted and broke after 1 day. No one from El Monte able to send me a new one. We had to use passenger door during one month...
It looks that El Monte doesn't mind about quality of what they rent.
Hopfully the RV motor and tires were in good shape for a safe drive.

1 July 2025
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Reply from El Monte RV - Las Vegas

Hi Jerome,

We’re very sorry the RV wasn’t in the condition we strive to provide. A broken seat belt, loose hardware, and a key that failed so quickly are not acceptable, and we understand how frustrating it must have been to go so long without a properly working side door. You should always feel supported when something goes wrong, and we’re sorry that wasn’t your experience.
Your feedback matters, and we’ll be reviewing this with our team to improve both our vehicle quality checks and our responsiveness. Thank you for taking the time to share your experience.

Rated 5 out of 5 stars

Perfect

Very easy check in and out. Very clean and quite new RV. Everything perfect

25 August 2025
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Reply from El Monte RV - Las Vegas

Thank you for taking the time to give us a 5-star review! We are so pleased to hear that you had a great time in our RV. We strive to make every guest experience a positive one and we’re glad that we could make your trip great. We hope that we become your rental company of choice and look forward to serving you again!

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