ELP Arbuthnott McClanachan Reviews 

211
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team for their professionalism, knowledge, and efficiency, which significantly eases stressful processes. Many highlight the excellent service, noting great attention to detail and overall quality. Reviewers frequently mention outstanding communication and responsiveness, appreciating being kept well-informed throughout their transactions. This consistent satisfaction often results in repeat business, with many clients returning for multiple services over several years. People confidently recommend the company to others, emphasizing their helpfulness and supportive approach, making them a top choice for legal services.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Response time

Customers consistently note positive experiences with response time, highlighting the team's professionalism... See more

Customer service

People report positive experiences with customer service, highlighting effective and personable communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish, we had a wonderfully positive experience with ELP. There are so many helpful, friendly and efficient staff that it is impossible to single any one out. From initial contact to th... See more

Company replied

Rated 5 out of 5 stars

We had to sell our property in order to buy our new property. ELP were great. The team was professional, responsive and kept us informed throughout the entire process. Everything with handled eff... See more

Company replied

Rated 5 out of 5 stars

I bought my first home through ELP six years ago, so when it came time to sell, choosing them as my estate agent was an easy decision. Tracy, Angela, and Sarah were fantastic throughout the sale, and... See more

Company replied

Rated 5 out of 5 stars

We used ELP to both sell our existing flat and buy our new one. They were great to work with - excellent communication,level heads and clear and upfront on pricing and costs. In the unlikely event we... See more

Company replied


Company details

  1. Lawyer
  2. Conveyancer
  3. Employment Lawyer
  4. Legal Services
  5. Estate Agent

About ELP Arbuthnott McClanachan

Written by the company

ELP Arbuthnott McClanachan is a firm of Edinburgh Solicitors and Estate Agents with offices in Davidsons Mains and Leith.

Legal services offered include conveyancing, property law, wills, employment law, commercial leases, dispute resolution and litigation, executry, and power of attorney.

You can browse properties for sale in Edinburgh on our website.

We offer a high-quality, professional service that is good value for money. We aim to provide a friendly, personal service to all of our clients.

Contact info

4.9

Excellent

TrustScore 5 out of 5

211 reviews

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1-star

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4.9

All reviews

(211)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great firm to deal with

We have used the services of Duncan McFadzean of this firm twice over the past couple of years for a commercial lease, then assignation of commercial lease. I highly recommend his services, he is hugely knowledgeable, professional, gives great advice and kept me calm under stressful circumstances when things didn’t go exactly to plan with third parties! Would have no hesitation using this firm again for these and other services. Competitive fees and great communication.

27 September 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you Virginia for your kind feedback. All the very best, Duncan

Rated 5 out of 5 stars

Excellent FTB Experience

I was represented by Jeremy Smith at ELP AM for my first time flat purchase. You hear horror stories about dealing with solicitors during a purchase, but Jeremy and ELP were nothing but supportive, informative and proactive. While there were delays, these were never due to them and I was advised of how any changes may affect me as they happened. On top of all that, the pricing was extremely reasonable.

If you are looking for a reliable, capable conveyancing solicitor. Look no more.

6 September 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your incredibly kind review Niall, we wish you all the very best of happiness in your new home!

Rated 5 out of 5 stars

I would just like to recommend a lawyer

I would just like to recommend this solicitor to anybody who would like a professional lawyer who cares and is officiant , in my dealings with Jeremy and Suzanne I felt taken care of and never had a sleepless night , they take of the small and large details with the upmost professionalism always keeping me in the loop on my home purchase

3 August 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your very kind review Jean, it was a pleasure and we wish you all the very best in your new home! Jeremy and Suzanne.

Rated 5 out of 5 stars

Advice and support second to none.

Duncan McFadzean has provided advice and support to me on two separate occasions. His attention to detail is second to none as his speed of response to every request. I can highly recommend him.

16 July 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your kind review Fiona, delighted to have been able to assist you, Duncan

Rated 5 out of 5 stars

I never thought I'd endure a property…

I never thought I'd endure a property transaction like the one we've just had. Suzanne and Kamila were proactive, knowledge and lovely to work with. We felt informed and protected every step of the way whilst purchasing our new home. We're based in London and hadn't bought property in Edinburgh before but were expertly guided through the process. Highly recommend!

5 July 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

We are extremely grateful to you for your very kind review, it was a pleasure to be able to assist you. We wish you all the very best, thank you!

Rated 5 out of 5 stars

happy sales people

everyone I deal with in the company were very helpful
and understanding as I had to postpone the sale of my flat due to ill health but they just picked it up and started the sale when my illness improved, I was grateful not having to start from scratch. Laura was very helpful and also Angela so many thanks for all their help

5 July 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you so much Karen for your lovely review, it was a pleasure handling your sale, and we wish you all the very best. Please do not hesitate to contact us should we be able to assist you with anything else in the future.

Rated 5 out of 5 stars

Land Sale

The team were able to pick up the transaction details and our needs very quickly, and liaison with the purchaser's solicitors was smooth and clear. This led to the transaction completing relatively quickly and without complication.

1 July 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your very kind review, we really appreciate it and wish you all the best.

Rated 5 out of 5 stars

Excellent Employment Law Service

I recently used the services of ELP Arbuthnott McClanachan for employment law advice and would highly recommend their services. Duncan McFadzean is very knowledgeable and thorough and kept me up to date at all stages, answering my questions quickly and professionally.

17 June 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your kind review, delighted to have been able to assist you. Duncan.

Rated 5 out of 5 stars

Absolute pleasure working with the ELP…

Absolute pleasure working with the ELP Arbuthnott McClanachan team selling our house In Edinburgh. Everyone has been friendly, helpful, kind and communicative making the whole rather stressful process that much easier. Thank you.

14 June 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you so much Mrs Benge, it was an absolute pleasure handling your sale and we wish you all the very best with your move.

Rated 5 out of 5 stars

Professional Service

I'm delighted I chose Arbuthnott McClanachan to perform the discharge of my mortgage and title deed transfer. Laura clearly explained the process and handled everything quickly and efficiently. It was also a very reasonable rate compared to other quotes. I'd be happy to use them again and recommend to others.

31 May 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you Mr McLachlan, we are delighted to have been able to assist you.

Rated 5 out of 5 stars

Fantastic service.

I have no hesitation in recommending this company for help and advice in a employment matter as a employee.
The invaluable advice and support made leaving my company a much smoother process, a big thank you for Duncan who guided me through this with excellent skills.

28 May 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your kind words John, delighted to have been able to assist you, Duncan.

Rated 5 out of 5 stars

We were looking for legal advice on an…

We were looking for legal advice on an employment issue and after a recommendation we got in touch with ELPAM Solicitors.
We were very impressed with their initial engagement, eg timely responses, transparency, and, what felt to me, a genuine desire to help.

After talking to other firms earlier it felt these guys are on a whole different level. We didn't progress further with the advice due to changed circumstances on our side, but I wanted to take time and leave this review. Thanks Duncan, and thanks ELPAM!

1 May 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you very much for your kind review, we are very pleased to have been able to assist you.

Rated 5 out of 5 stars

Conveyancing services from ELP

The conveyancing team at ELP have guided myself and family on the sale of our late father’s house. I found them all to be extremely professional yet very approachable and friendly, they answered all my queries timeously and helped me to understand the procedures involved. I would have no hesitation in using their services again and also recommending them to others.

16 May 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you very much for your kind review Jackie, we have been delighted to assist with the sale and we all wish you well for the future.

Rated 5 out of 5 stars

A Legal Firm You Can Trust.

Over the years, I have used ELP Arbuthnott McClanachan for a variety of legal work, as have my friends and family, based on my recommendation.

I have always found them to be very helpful and efficient. They explain clearly the various stages of the transaction and likewise set out their business terms and conditions in advance so that there are no surprises. They keep you up-to-date and well-informed re how matters are proceeding. They are a legal firm that you can put your trust in.

Thank you Lisbeth-Ann and Laura for your patience and advice over the sale of Yewlands Crescent, especially during the last 2 months - much appreciated.

10 May 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you very much for your kind review Patricia, we are so pleased that is has all worked out! We wish you all the very best moving forward. Lisbeth-Ann and Laura.

Rated 5 out of 5 stars

House Purchase

Lisbeth-Ann Pay and Laura Tripney completed the purchase of our house. They were extremely efficient and very responsive and I would have no hesitation in recommending them

8 April 2023
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you Ailsa, we were delighted to be able to assist you, and wish you all the very best in your new home!

Rated 5 out of 5 stars

Very pleasant to deal with.

Excellent prompt service for selling a plot of land.
No complaints at all. Very personal and pleasant to deal with.

28 March 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you very much, we are delighted to hear this! All the very best and we hope to be able to assist you again in the future.

Rated 5 out of 5 stars

Excellent employment law support

I received excellent advice and support from Ian Wells and Duncan McFadzean throughout an employment law issue with my employer. The whole team was very responsive and replies were extremely helpful, professional and thorough. I was able to secure a significant settlement due to their expertise and robust approach. More importantly they were able to take much of the stress off me, through the employment tribunal process and achieved a successful outcome on my behalf. I would thoroughly recommend them for all their support through what was a very difficult experience for me.

3 April 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your very kind words, we are really pleased to have been of assistance to you, we wish you all the very best for the future.

Rated 5 out of 5 stars

Everything went smoothly

They just dealt with the discharge of our securities for our house. Everything went smoothly.

We also used them 11 years ago to buy the house and to write our wills. We were also very happy with the company then although I believe that the persons who did that work for us are not there anymore.

13 February 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your kind review, we are delighted to have been able to assist you and for anything else again in the future.

Rated 5 out of 5 stars

Professional every step of the way.

Professional every step of the way.
Quick response to any queries, during the purchase of our property and everything was explained.
Highly recommend.

4 August 2023
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you Julie, we are very pleased to hear this and wish you all the best in your new home!

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