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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their sturdiness, stylish appearance, and excellent finish. Many consumers highlight the exceptional service, from the initial purchase to the delivery and installation, describing it as smooth, efficient, and professional. The staff, including delivery drivers and assembly technicians, are frequently commended for their helpfulness, politeness, and expertise. However, some customers reported issues with product quality, such as faulty screw holes, incorrect parts, or minor imperfections in the finish. A few people also experienced problems with delivery communication or received incomplete information regarding their orders.

What people talk about most

Product

Customers generally express high satisfaction with the product quality. Many reviewers praise the wardrobes... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, politeness, and... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the quick and seamless delivery... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the exceptional service,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers are delighted with the... See more

Based on these reviews

Rated 5 out of 5 stars

Fantastic service from start to finish. Arrived super early at a date to suit me and accommodated my earlier fitting date request. Fitted a large double wardrobe within two and half hours. It would’v... See more

Rated 5 out of 5 stars

I’m really happy with the wardrobe I recently bought. The quality is excellent it feels sturdy, looks stylish, and fits perfectly in my daughter’s space. The fitter did a fantastic job with the insta... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Absolutely Amazing Experience! I couldn’t be happier with my new wardrobes from Eluks! The quality is outstanding — solid, beautifully finished, and you can really tell it’s made to la... See more

Rated 5 out of 5 stars

120cm Sliding door Wardrobe bought. The mirrored glass door of wardobe was checked by delivery driver before he left to make sure it had arrived in one piece. We didn't need two men to deliver du... See more


Company details

  1. #281 of 400 best companies in Home Furniture Shop

Written by the company

Who are we? We are a group of enthusiasts who have devoted part of their lives to furniture and customer service. We love our work, we continue to develop and strive for perfection. Our passion for furniture and close contact with the customer make Eluks the perfect choice for potential customer.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

104 reviews

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1-star

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great!

Quick delivery, great communication. The wardrobe is beautiful and my daughter is really happy! Thanks x

31 March 2026

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

200cm wardrobe - Oak

Had Tomak come out today to build our 200cm wardrobe. He was prompt to arrive, very polite and amazing work. Put together perfectly! Love how it has come out. Thank you!

9 April 2026
Unprompted review
Rated 1 out of 5 stars

absolute disgusting liars ,got a…

absolute disgusting liars ,got a wardibe from these con men that like to rob families .it was faulty were the screws go i to the wood so that it woyldnt keep togetether ,thevpanels were put back on the box it was checked ovsr by collection man ( that was a nice lad by way ,not his fault ) and sent back ,theyve now lied via amazon saying it was used and in bad condition and had the braass neck to refund us £10 out of 350 ..we are an honest family ,trust me avoid these theives and go to ikea ..oh and by the way i have video footage of it being packed up undamaged ..wronguns

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Lovely happy gentleman that delivered my wardrobe. Very helpful and thorough when it comes to explaining about boxs and which box to fix up first. Highly recommend.

25 March 2026
Rated 5 out of 5 stars

Stunning new wardrobes & Fantastic 5*…

Stunning new wardrobes & Fantastic 5* Service

Brilliant experience purchasing two identical mirrored white sliding door double wardrobes from ELUKS for my tenant's property and having seen their new clothes storage spaces they are absolutely delighted. Not only are the wardrobes sturdy, well-designed and sleek but they're phenomenally good value for money (around £380 each).

The entire process from ordering to purchase to installation was seamless, slick and secure.

Special thanks to Gregg, Lucas and their superb fitter Tom all of whom went out of their way to provide 5* customer service and to ensure that I was fully satisfied.

Highly recommended 10/10

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Finally A Company That Truly Cares About Its Customers

I felt I needed to write this review because genuinely outstanding customer service deserves to be recognised.

After a very disappointing experience with another company, I was honestly quite hesitant about ordering a wardrobe again. Despite that, I decided to give it one more try and ordered a mirrored wardrobe with delivery and assembly included.

From the very first contact, the level of service was exceptional. Every phone call was handled with patience, professionalism, and genuine willingness to help. All my questions were answered clearly and calmly, nothing felt rushed, and I never felt like I was being brushed off. It was obvious that the team truly cared about making sure everything went smoothly and that I felt confident about my order.

The delivery and installation were equally impressive. The team arrived prepared, were extremely polite, professional, and clearly very experienced. The wardrobe was assembled efficiently and with great attention to detail. Everything was done carefully and respectfully in my home.

The wardrobe itself looks fantastic and I am genuinely delighted with it. But what stood out even more was the level of care, communication, and commitment to customer satisfaction throughout the whole process.

In a time when truly good customer service is becoming rare, this company sets a very high standard. The professionalism, patience, and dedication shown by the entire team made the whole experience stress free and positive.

I am genuinely grateful and very happy with my purchase. I would confidently recommend this company to anyone looking for quality products and outstanding customer service.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service - they provided the wardrobe and delivered and fitted it in record time. Good to deal with and I love my new wardrobe with glass sliding doors. The gentleman who fitted it was top man.

3 March 2026
Rated 3 out of 5 stars

Nice wardrobe for the price but...

Nice wardrobe for the price. However they sent the wrong style doors which they offered to exchange but as I had unboxed it all and had a bed waiting to be built afterwards we kept what was sent. Also the sliding door instructions are not the best. Doors dont close flush despite hours of tweaking the mechanism

6 February 2026
Rated 5 out of 5 stars

I ordered a 120cm mirrored wardrobe

I ordered a 120cm mirrored wardrobe, delivery was brilliant. A week later I arranged for assembly service. Arrived 20 mins early ! Polite young man came to build my wardrobe. swift service, despite having less room than was needed. No issues and very happy with my wardrobe ! 5 stars would recommend

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Delivery driver was great

Delivery driver was great, we bought a Large wardrobe, driver checked all the boxes and opened the mirror one to check it was intact, even gave some pointers how to put together, very helpful.

31 January 2026
Rated 5 out of 5 stars

I’m really happy with the wardrobe I…

I’m really happy with the wardrobe I recently bought. The quality is excellent it feels sturdy, looks stylish, and fits perfectly in my daughter’s space. The fitter did a fantastic job with the installation. He was professional, punctual, and made sure everything was aligned and finished neatly. The whole process was smooth from start to finish, and I couldn’t be more pleased with the result. Highly recommend both the wardrobe and the installation service!

18 January 2026
Rated 5 out of 5 stars

I am very happy with the whole experience…

I am very happy with the whole experience with Eluks. Very good communication . Everything went smoothly, from order , delivery on time ant fitting . The fitter Tomek arrived on time , was very polite and respectfull Amazing fitter and pleasure to have met .
Also u am very happy with my OVI Eluks wardrobe

21 January 2026

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