Delayed shipping with no communication for days. Gift included to compensate for delay arrived broken. Quality not as expected. Not metal, flimsy, Cuts not finished; burrs at every curve of cut. Over... See more
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Our mission is to bridge the gap between beauty and craftsmanship, offering wall art that doesn’t just hang on your walls but transforms your environment. We take pride in using eco-friendly materials and sustainable practices, ensuring that our art is as kind to the planet as it is stunning in your home.
Contact info
2000 Windy Terrace, 78681, Cedar Park, United States
- 5129479246
- info@elyseart.com
- elyseart.com
Replied to 15% of negative reviews
Typically replies within 2 weeks
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Item was delivered broken and not as…
Item was delivered broken and not as advertised. I was told a replacement was going to be shipped out and I still have not received a replacement.

Reply from Elyseart

Reply from Elyseart
Product is "less" than expected for the…
2nd update - Elyseart issued refund. I thank them for their attention to this matter
Update - have decided to return - awaiting response to 2 email inquiries.
Product is "less" than expected for the price. Rather flimsy. I'm still trying to figure out how to remove the "protective film". Delivery was timely.

Reply from Elyseart
From a photograph to a piece of metal…
From a photograph to a piece of metal art - this is a delightful mountain lake piece worthy for anyone who is interested in this type of landscape artwork.
Still waiting for it...3 weeks
Requested a white piece and received…
Requested a white piece and received black, arrived broken!
Great piece of art and quick service
This is a fantastic piece that looks just like it's described on the site. I appreciated the careful wrapping for shipping and frequent updates. It looks really good and is worth the price!
The artwork was beautiful but shipping…
The artwork was beautiful but shipping took longer than expected
Lot of tape residue to clean before hanging up
The piece itself is beautiful. Came with a film coating on the side that people will see to prevent scratches etc. The problem was the back. To secure it for shipping it was taped in several places. Tape left thick sticky residue all over the back- the part that would be in contact with a painted wall. Acetone did nothing, rubbing alcohol, Goi Gone and fingernail scraping got most of it off. Did contact customer service, they recommended the rubbing alcohol. Frustrating that we had to work on cleaning it up for an hour before hanging.
Slow to ship
Slow to ship. Bullshit excuses for not shipping instead of the truth (snow delay in TX when there was none). The quality of the product is decent; the edges are sharp and a smattering of burrs detract from the quality. Be warned these are plastic-backed, not metal backed.
I was interested in metal wall art
I was interested in metal wall art; this is not what I expected.
Very bad performance
You do very bad in my case! I paid for my order but never received it, only promises from your manager. This very frustrating. You company is just a scam...
Bought weeks before Christmas and as of…
Bought weeks before Christmas and as of January 2nd neither piece that I bought as gifts has arrived.
It took a month to receive my order
It took a month to receive my order, without any feedback, I sent 3 emails before I heard back. That is the only reason the rating is so low
Finally arrived
After many shipping delays - thinking due to weather, my order finally arrived. It took about 3 weeks, but we love the art.
Where's my order? No customer service!
Order placed on December 07. Confirmed and given a order number. Today is December 18th. No communication has happened from them. The tracking info that connects with SHOP says it's awaiting for details. After numerous emails to ELYSEART, I've received no response. Are they closed? Is there no customer service? Is this a scam? After research I found a contact phone number that screens your call and is NOT in Texas where they advertise being from (512)947-9246. Help! This was to be a CHRISTMAS Gift to my husband. The "Rocky Mountain Wall art.". So disappointing!!!
Package was marked as shipped on…
Package was marked as shipped on 11/21/2025, did not ship until 2 weeks later, arrived late, and it did not have the protective coating on it, so it was scratched in places, I assume due to shipping. Overall, I am not satisfied with the speed of service or the quality of the product.
Custom Order
I loved the "Bird Wall Art" on the website, but it was too small for the spot I wanted to put it. So, I requested a Custom Order. They were quick to respond with a wonderful mock up of exactly what I wanted. The birds are about 2' across and fly across 10' of the front of our house. They are just above two big picture windows and below the peak of the roof. Everyone on our cul-de-sac as come up to comment on how beautiful the look. I absolutely love that they could create what was in my vision!
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