Embers Candle Company Reviews 15

TrustScore 4.5 out of 5

4.4

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Company details

  1. Candle shop

Written by the company

Hand Made Aromatherapy Candles. Always Crafted using Pure Essential Oils & Luxury Soy Wax. Vegan, Cruelty Free, Sustainable. Luxury Candles


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
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1-star

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Rated 5 out of 5 stars

The best by far

We have burnt hundreds of candles in our house, but these are without doubt the best we have had. The scent does not wear off as the candle burns, the last burn is as good as the first.

Packaging is first class too.

28 February 2025
Unprompted review
Rated 5 out of 5 stars

I have had 3 different candles from…

I have had 3 different candles from Embers candle company. The service and attention to detail is excellent. I odered late one evening and they arrived within 2 days of ordering. The candles smell amazing and last for ages and the smell remains as strong even as the candle burns down.
They are deffinately worth paying for and I would highly recommmend.

27 February 2025
Unprompted review
Rated 4 out of 5 stars

Disappointment made way for joy!

The delivery took a while and I had to supplement the postage!! Over £4 which was somewhat annoying. One of the corks doesn't quite fit so again I was a bit disappointed. But then I burnt a candle and all the anger dissipated because it smelt beautiful and looked wonderful. I'd have given five stars if none of the above had applied!

29 November 2024
Rated 3 out of 5 stars

I absolutely like the ethos of this…

I absolutely like the ethos of this brand and my initial experience was good. I had a problem with my order, which came beautifully packed etc.! However, I could not, and still can’t identify which candle is in which box, unless I open them, and as they are gifts I do not want to do this. The initial response was quick, although incorrect and follow up emails have gone unanswered!
I now want to return them, but that request has not been responded to. The easiest solution, I know, is to open them and re-wrap them - but why should I!!

8 December 2024
Rated 5 out of 5 stars

Simply the best

I purchased the ylang ylang, bergamot and patchouli candle and I can honestly say it is the best candle I've ever purchased. I've tried many over time but genuinely nothing comes close to the quality of this one. I lit it for only half an hour and the whole house smelt beautiful. Very long lasting and the scent is just beautiful. Can't wait to try the other fragrances now.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service!!

Had a problem getting my order delivered because of insufficient postage. Emailed Embers candle company and within a few hours it was all sorted and my package delivered 2days later.
Really pleased with my bundle 😃

15 April 2024
Rated 5 out of 5 stars

Beautiful candle

The shape of the jar caught my eye along with the fact its a crackle wick😍
The parcel arrived and was well packed, only one thing i think would make a difference to the set is wick trimmers. Its a beautiful set and so shiny in Chrome. Now i just need hall finished and i can enjoy my Embers and show it off.

4 April 2024

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