Emergencylocksmith24 Reviews 

we have an automatic locking door and my partner accidentally shut the door behind us all with the keys in the other side. called these people and some bloke came out. had no equipment and just stood there whilst my mum opened it with his crow bar then told to pay him £140 when he literally did nothing. we just paid so he would leave. don't use these people they are absolutely trash. bro said 'labour fee' for standing there watching my mum do it LMAO. also, as a law student i will be looking into what i can do to get the money back. thank YEWWW. xoxo.

Someone arrived in about 35 mins.
They said the only option was to drill out the lock.
I asked if that would damage the door and he said yes.
It was not what I needed, a different company were able to solve the problem with no damage at all, no drilling.
Don’t use this company, it’s a scam.
Also the man was using a phone to translate what I was saying, so we could not communicate at all.
They asked for a £49 call out fee, I could not pay as I felt scammed, and didn’t get mentioned on phone when I asked about price. However, they did leave without payment.

Called them and said it would be £49 for them to open my door as me and my partner were locked out… got told 30 minute wait so i waited… called them again and was advised the lock picker would call me and he said 20 minutes…
45 minutes later he arrives and ‘analyses’ the lock after a split second and says it’s a anti pick lock and requires a drill to open it which he then proceeded to say it’ll cost £150 after being told it would be £49 on the phone. Obviously said no, would rather stay out in the night than have a scammer rip me off my money.

Avoid these people, they don’t care and their customer service is non existent.
I will not be paying a dime.

DO NOT USE THIS COMPANY. Quoted on the website arrival in under 30 mins and £49 charge no extras and the locksmith would call when he’s on the way. Called them back after 30 mins of nothing. The locksmith then called and said he would be 10-15 minutes and price would be approx double what the call centre said. Over another 30 minutes (1hr total) later no sign of him. Tried calling no answer. He text to said he was on the phone and he’d be another 10 minutes so I cancelled him as I read the reviews at this point. Called the call centre and explained and they hung up on me. Always Google trust pilot first as would have saved me so much time !!

I had an extremely unsatisfactory experience with a service that charged me £75 for a job that took only one minute. This feels like an exploitation of customers. My garage door became stuck due to weather conditions, and after several unsuccessful attempts to open it, I contacted an emergency locksmith service for assistance. A technician arrived, assessed the situation, and forcefully pressed the door handle, which resulted in the door opening. The entire process took merely two minutes, yet I was billed £75, leaving me quite disappointed with the company's practices. I have an video evidence of the time the guys spent.

The reviews do not lie about this company.

I had an emergency on Friday and was told one price over the phone and when the locksmith turned up was quoted over £200 and also had the audacity to say there was a call-out charge applied to this amount. Their website clearly states there’s no call-out charge. To make things even more worse, timing is diabolical as it took over 1:40min from call to arrival to arrive at my property. Trying to resolve the matter with the company is even more difficult.

Do not use, it’s as simple as that!

Called these people after I was locked out of my house. Was told someone would be with me in 35-40 mins. After 1.5hr I called again to ask what the delay was, to be told they would contact the locksmith in my local area and get them to call me. After 20 mins I hadn’t received a call. I called another locksmith (local) who told me he would be 5 mins and was true to his word. I called Emergancylocksmith24 again to tell them I didn’t require their service any longer as I had arranged for another locksmith to come out. They were rude and insisted the locksmith tried to call me several times (only tried once whilst I was on the phone with the local locksmith) and then when I confirmed I did t require their service, they put the phone down on me. Complete waste of time. Don’t bother contacting them for help!

Do not use! They turn up and request a call out fee (despite the website claiming they don't), they want extortionate money to open a door. Then when you want to pay their card machine is miraculously broken and they want a bank transfer to a completely unrelated business account. Claimed that a receipt/invoice will be emailed through but despite constant chasing will not provide. Very sketchy. Do not use!!!

Rip offf!!!!
Is there a way to report these s'um bags???
On the phone I asked him his charges before confirming the booking, he said lock can be changed or picked in £50.
That 8 months pregnant prick came in quickly saw the lock and said this cant be picked and asked for a fee even though he hardly stayed a minute.

Please avoid this rip off company!!!

Like many others, I wish I had checked these reviews before calling. Website states no call out fee, was told call out fee would be £49 and as he was here we had to pay it. Then tried to tell us he had to drill and replace the lock, even though, the only issue was a key left in the lock on the other side. Tried to charge us £300. We told him it wasn’t going to happen, so then he jimmied the door and got it open. £189 for 2 minutes work, I am absolutely furious! Will never use again and do not recommend.

Terrible service.Promised to come within 40mins but waited nearly 3hours.Kept calling them.Finally came but charge £85 just for open the door!being told on the phone only £39-£49 plus £25 with new lock.Never ever use them again！

Don't call them.
I understand Labour not cheap. But drilling lock - £100- 10 minutes job, way too much. They charged for new cylinder (shop price £17) 90 pounds.
Never ever...

My experience is reflected in previous reviews which I wish I had looked at.
Do not use this service. The website states no call out fee but on arrival the locksmith said £200 for start before doing anything. £600 later for a 20 minute job.
There was pressure to get back into the house due to a visit to see a relative going through chimo. Complained to the company, no response, messaged the guy who came, again no response.
Never again. Next Trading St.

I was in an emergency, the locksmith turned up within 30mins which is great, but i was charged £120 for helping me break into the sidegate after locking myself out the house. No new lock needes, no technical skill, 10mins for £120! Shop around first!

Same as other reviews. Total rip off. Avoid at all costs. Quited £49 initially, actually wanted £170 for the most basic repair. Don’t waste your money.

On returning to my house I could not open the door - the key was spinning. My door is a deadlock and I had no other means of gaining entry. I did have my phone (and my dog) so quickly googled what I thought were a local company. Reviews were ok on their site so called them out. Couldn't give me a price until the lock was looked at. Two guys turned up (one was learning the trade). Had to drill out handle and mechanism and install new handles, cylinder, mechanism. £919 in total. I had no choice but to pay but seems extremely expensive.

The website says it's 30 minutes and it's £39 to open the door. But when he gets here. The guy wanted to charge me £160 and damage my door, after he said “I do it for £150” I disagreed. Then he dropped the price again to £100. 0 stars if I could

Steer clear! This man came round, charged us £60 call out without warning and did nothing. He quoted £600 to fix our door, he told us the wrong part was broken and when another, great locksmith came round to fix the door it was £300 with no call out. Meanwhile this company came back and offered to do it for £380. Disgusting behaviour which smacks of exploiting a bad situation as we were unable to lock our front door! Beware!

Charged £120 for a swipe open job!
No drilling involved, the guys was around for 1 minutes top, only swiped a soft plastic paper to open top lock (as the bottom one was open).
"No call out charge" says the website, that's a con!
From £39, that's a lie too!
Max for that job I expected £50. But taking advantage of a person like this is outrageous!
I want my money back and quick.

I recently had a very disappointing experience with EmergencyLocksmith24, also known as EnfieldLocksmith. In my opinion, they are scammers who exploit emergency situations. I found myself locked out of my flat and called them for assistance. When the locksmith arrived, he attempted to pick the lock but then claimed that it was "unpickable" and couldn't be opened. This was simply not true – it was a very basic Yale lock that any competent locksmith should have been able to pick easily. Instead, he insisted that the only solution was to destroy the lock and replace it, which I refused. Despite not resolving my issue, he still charged me £49 just for showing up and attempting to scam me. I feel it is my responsibility to share this experience to warn others. At the time of writing this review, I have noticed several other similar complaints about this company. I strongly advise avoiding them at all costs.