Emersoft Reviews 42

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their high skill, professionalism, and engaging approach, often highlighting their dedication to going the extra mile. People frequently commend the excellent service, noting the team's responsiveness, helpfulness, and ability to deliver results efficiently. Many appreciate the smooth onboarding process and the valuable guidance provided, especially for new online store owners. Reviewers are particularly impressed with the prompt response times and the exceptional customer service, which includes consistent updates and support. Consumers also mention the team's expertise in setting up and optimizing platforms, making complex processes much quicker and easier. The company's commitment to understanding individual visions and providing tailored solutions is frequently highlighted as a key factor in their positive experiences.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, knowledge,... See more

Service

Customers consistently note positive experiences with service. Reviewers highlight the helpful, responsive,... See more

Website

Customers had positive experiences with website development and management. Many reviewers praised the help... See more

Customer service

Consumers consistently report positive experiences with customer service. Reviewers highlight the team's... See more

Response time

Clients share positive opinions on response time. Customers consistently praise the team's responsiveness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Emersoft during the Ingram Shopify App onboarding process has been an amazing experience. They are highly skill, proficient and engaging with the process. Their tech support team are quic... See more

Company replied

Rated 5 out of 5 stars

I met with Marcin through a business networking group and from day one he has been great. Marcin took the time to explain what holes I had in my old system and how I could get some time back by revamp... See more

Company replied

Rated 5 out of 5 stars

The Emersoft team is just unbelievable. The guys helped me set up HubSpot in no time, giving me lots of tips on how to efficiently leverage this tool in my business. Apart from that, they also started... See more

Company replied

Rated 5 out of 5 stars

I've been working with Emersoft for about 4 months now and they've been absolutely fantastic. Onboarding and setup was a breeze and everyone I've dealt with there (Marcin, Pawel, Greg, and more) has b... See more

Company replied


Company details

  1. Software company
  2. E - Commerce Agency
  3. Ecommerce solution provider
  4. Software Vendor

About Emersoft

Written by the company

Emersoft is a US-based technology house headquartered in Florida, serving businesses across all 50 states. We build custom software, web applications, and Shopify apps, and we integrate HubSpot with AI-driven automation to help companies streamline and scale.

As a certified Shopify Partner and HubSpot Solutions Partner, we’ve delivered trusted solutions for brands like Ingram, Lightspeed VT, and Canon. We’re also the team behind the Ingram Shopify app, a widely used integration among booksellers that automates catalog sync and fulfillment.

We hire only US-based talent and deeply understand the American B2B landscape. If you’re looking for a proven US partner for custom software, HubSpot automation, or Shopify development, you’re in the right place.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

42 reviews

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Rated 5 out of 5 stars

Always super responsive when I need…

Always super responsive when I need tech support. Not like other apps that you can NEVER get a human being to help. Everyone that sees my digital biz card is blown away. It's the best digital card I've seen - and I have seen a LOT!

27 October 2025
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Reply from Emersoft

Thank you so much for your kind words! We’re thrilled to hear that our team’s responsiveness has made a difference and that your digital business card is impressing everyone who sees it. Our goal is always to provide reliable, human support while helping you create standout digital solutions.

We’re also happy to assist with any future projects or updates to help your digital presence continue to shine. We’re so glad you’re enjoying your digital card and appreciate your feedback!

Rated 5 out of 5 stars

Fantastic product AND customer service…

Fantastic product AND customer service to make the site come together to be simple and effective.

28 October 2024
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Reply from Emersoft

Thank you for your feedback! We’re thrilled to hear that our product and customer service helped make your site simple, effective, and easy to use. If you’d like, we can also help explore additional features or integrations to further streamline your operations and save even more time. We’re always here to support you!

Rated 5 out of 5 stars
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Reply from Emersoft

Thank you, Casey, for your feedback! We’re thrilled to hear that our product and customer service helped make your site simple, effective, and easy to use. Our goal is always to support businesses with solutions that streamline operations and save time. If you ever want help with future updates, improvements, or new projects to make your site even more efficient, our team is here to assist. We’re so glad it made a difference for you!

Rated 5 out of 5 stars

The team is extremely proactive and…

The team is extremely proactive and knowledgeable on how to improve my company with technology.

Refreshing in this day and age !

28 October 2025
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Reply from Emersoft

Thank you Jon so much for your kind words! We’re thrilled to hear that our team’s proactive approach and technology expertise have made a difference for your company. It’s always our goal to help businesses streamline operations, save time, and grow with smart tech solutions, and your feedback is truly appreciated!

Rated 5 out of 5 stars

Marcin & Pawel have a great energy and…

Marcin & Pawel have a great energy and are very responsive no matter how many questions you ask. They are a great team and we love working with them.

14 October 2025
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Reply from Emersoft

Thank you Jami, for your feedback! Pawel and I are thrilled to hear it, and we’re glad we could support you no matter how many questions you had. It’s been great working with you, and we look forward to continuing to make managing your business easier and more efficient together!

Rated 5 out of 5 stars

Emersoft did a great job making one of…

Emersoft did a great job making one of my websites and they made it look professional and easy to navigate.

28 November 2024
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Reply from Emersoft

Thank you, Nathan, for your feedback! We’re thrilled to hear that your website looks professional and is easy to navigate. Our team loves helping businesses create clean, user-friendly websites that make managing your online presence simpler and more effective. We’re glad you’re happy with the results and are always here to support you with any future projects or updates to help your website continue to grow and perform at its best!

Rated 5 out of 5 stars

Emersoft is fantastic

Emersoft is fantastic! The team spent a ton of time helping us get our email system up and running. Even though there was a lot of tech that went into the process, the team spent a lot of time with me to ensure that I understood how to do everything. Would highly recommend them!

1 August 2025
Unprompted review
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Reply from Emersoft

Thank you Joel so much for your kind words! We’re thrilled to hear that you had a great experience working with our team on your email setup. It was a pleasure helping you get everything running smoothly and ensuring you felt confident using the system. If you ever need further assistance or want to explore more ways to optimize your setup, we’re always here to help.

Rated 5 out of 5 stars

!⭐️⭐️⭐️⭐️⭐️ Exceptional Experience – From Idea to Demo!

!⭐️⭐️⭐️⭐️⭐️ Exceptional Experience – From Idea to Demo!

Emersoft did an absolutely amazing job partnering with me to bring my vision to life! They helped me take my idea from zero to 101.....guiding me every step of the way to build my very first figma demo.

The team was professional, creative, and incredibly responsive. What stood out most was how invested they were in understanding my goals and turning them into a working product I could be proud of.

The founder, Marcin, is a true professional with high integrity ....always looking for ways to improve his clients’ approach and business. It’s rare to find someone so dedicated to both the craft and the partnership.

If you’re looking for a development partner that truly cares about your success and goes above and beyond, I highly recommend Emersoft!

5 October 2025
Unprompted review
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Reply from Emersoft

Thank you so much for sharing your experience! We’re delighted to hear that the process of bringing your vision to life was such a success. It was a real pleasure collaborating with you and seeing your idea evolve. We truly appreciate your kind words about our team - dedication and partnership are at the heart of what we do. If you ever need further support as you move forward with your project, we’ll be thrilled to help!

Rated 4 out of 5 stars

Friendly, knowledgeable and responsive

I had an excellent experience working with Emersoft. Their support team, especially Pawel and Greg, went above and beyond in helping me with the Ingram Shopify App and with setting up my Shopify store.

They were knowledgeable, patient, and quick to respond to every question I had. Thanks to their guidance, the process was much quicker than I expected.

I highly recommend Emersoft if you’re looking for reliable support and great customer service!

23 September 2025
Unprompted review
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Reply from Emersoft

Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience with our team was so positive. They’ll be delighted to know their support made your Shopify setup smooth and efficient. We truly appreciate your recommendation and are always here if you need any further assistance or guidance in the future.

Rated 5 out of 5 stars

Emersoft saved me a ton of time.

I met with Marcin through a business networking group and from day one he has been great. Marcin took the time to explain what holes I had in my old system and how I could get some time back by revamping my CRM. I didn’t realize how much time was wasted with my old system. Open communication, consistent updates and support is why I am glad we chose Emersoft for our CRM and marketing makeover.

1 July 2025
Unprompted review
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Reply from Emersoft

Thank you so much for the kind words! It was a real pleasure working with you and helping streamline your CRM. I’m really glad to hear the new setup is saving you time - that’s exactly what we aim for at Emersoft. If you ever need more tweaks or want to explore new automations, just let me know - happy to help anytime!

Rated 5 out of 5 stars

Absolutely fantastic company and…

Absolutely fantastic company and product. They have been very responsive and reliable for us. Can’t recommend enough.

15 September 2025
Unprompted review
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Reply from Emersoft

Thank you so much for your amazing feedback! I’m really glad to hear you’ve had such a positive experience with us. We always aim to be responsive and dependable, so it’s great to know that shows. If there’s ever anything more we can do to support you, just reach out - we’re here to help!

Rated 5 out of 5 stars

Exceptional Service

Working with Emersoft during the Ingram Shopify App onboarding process has been an amazing experience. They are highly skill, proficient and engaging with the process. Their tech support team are quick to respond with solutions that move along any technicality that may pop up. Greg in particular would guide our team step by step on how things can get done; with ease and high professionalism. They know how to get things done while going the extra mile to ensure great service.

28 September 2025
Unprompted review
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Reply from Emersoft

Thank you so much for the wonderful feedback! It’s fantastic to hear that the Shopify App for Ingram Retailers onboarding went smoothly and that our team - especially Greg, made the process easier for you. We really appreciate your trust in us and your kind words about our support and professionalism. If you ever need anything else or want to explore new features, we’re always here to help!

Rated 5 out of 5 stars

Bookstore industry gamechangers!

Excited to work with Marcin and Pawel of Emersoft on their Ingram app for Shopify, which opens up new opportunities for the book industry. I helped a client setup their Shopify store with Ingram integration and it worked great!

They are as excited as I am about offering the most modern ecommerce solutions to independent bookstores.
They are readily available for support, troubleshooting and creative brainstorms. I value the partnership!

18 September 2025
Unprompted review
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Reply from Emersoft

Thank you so much for your kind words and for being part of this journey with us! It’s been a real pleasure collaborating with you, and we’re thrilled to see the Shopify App for Ingram Retailers helping independent bookstores thrive online. Your support and insights mean a lot - partnerships like this are exactly what drive us to keep building better solutions for the book industry. Always here for more creative ideas and support anytime!

Rated 5 out of 5 stars

Marcin is a Gem!

Marcin was always willing to speak to me to answer questions and patiently guide me through the process. He also knew when it was helpful to reach out to associates on my behalf. He is a Gem!

25 December 2024
Unprompted review
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Reply from Emersoft

Thank you so much for your lovely message! It was truly a pleasure working with you and helping along the way. I’m really glad the process felt smooth and supportive - that’s always my goal. I’m grateful for your kind words and happy to have been part of your project. Wishing you continued success, and I’m always here if you need anything!

Rated 5 out of 5 stars

Marcin & his team are phenomenal

Marcin & his team are phenomenal. Their product has helped us out during events and connecting with people and other business owners. Highly recommend.

25 September 2025
Unprompted review
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Reply from Emersoft

Thank you so much for the wonderful feedback! I’m really glad to hear our Ccard has been helpful during your events and in building connections - that’s exactly what we aim for. It’s been great working with you, and we truly appreciate your recommendation and trust. Always here if you need any support or new ideas!

Rated 5 out of 5 stars

Can't recommend enough - mission-critical software

Not only does Emersoft's innovative Ingram+Shopify plugin make my entire business at Whitepaper Books possible to begin with - but their entire staff is responsive, knowledgeable, and a joy to work with.
They naturally know their own product inside and out, which is table stakes. They are also extremely helpful with questions about their integration partners and the industry in general, which is invaluable when you're getting started in this field.

I am extremely eager to watch their product evolve. It's already incredible - it creates a novel new business opportunity - but based on what I know about their roadmap I am confident it will continue to improve.

I am taking a big leap creating a bitcoin-only online book store that ships thousands of titles of physical books to Bitcoiners around the country. I feel confident that I'm giving the project the best possible foundation by relying on Emersoft's integration.

24 September 2025
Unprompted review
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Reply from Emersoft

Thank you so much for this incredible feedback! It means a lot to hear how the Shopify App for Ingram Retailers has become such an essential part of your bookstore’s success. We built this tool to empower independent bookstores - making it easy to import any book instantly from Ingram’s 12M+ title catalog, complete with all the details, and handle automated order fulfillment without spreadsheets or manual work.

Your bitcoin-only bookstore is such an inspiring project, and we’re thrilled to be part of it. We truly appreciate your trust and enthusiasm for what’s ahead!

Rated 5 out of 5 stars

6 years and counting

I have used Emersoft for many years now and will keep going back to them for support, why? Well I have never come across a business, and a group of people as professional, hard working and determined to satisfy every need of my business. They treat my business like their own.
Back in 2020 they gave me advice and a way of travel that would propel my business forward, stupidly I took a dumbed down version, I was wrong and they were 100% correct. We are now on the same page and hope that future years working with them will bring success.
These guys are just awesome and I couldn’t recommend them enough.

24 September 2025
Unprompted review
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Reply from Emersoft

Thank you so much for your amazing loyalty and kind words! It’s been incredible working with you over the years and watching your business grow. I’m glad we’re back on the same page and excited for all the success ahead - your dedication makes our job so rewarding. We’ll always treat your business like our own and be here for support every step of the way. Here’s to many more years of collaboration!

Rated 5 out of 5 stars

5 Star Technology Partner

I've been working with Emersoft for about 4 months now and they've been absolutely fantastic. Onboarding and setup was a breeze and everyone I've dealt with there (Marcin, Pawel, Greg, and more) has been incredibly responsive and helpful. As a first time online store owner (using Shopify), they've been there to support me and provide whatever help I need. Definitely recommend them!

23 September 2025
Unprompted review
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Reply from Emersoft

Thank you so much for your kind words! I’m thrilled to hear that your first Shopify store experience has been smooth and that our team - Greg, Pawel, and I - could support you along the way. With the Shopify App for Ingram Retailers, you can import any book instantly from Ingram’s catalog and enjoy automated order fulfillment, making it easy for first-time online store owners like you to manage inventory and grow your store. Excited to keep supporting you as your bookstore flourishes!

Rated 5 out of 5 stars

Highly recommend Emersoft

Highly recommend Emersoft. Working with Marcin and Tori was great. They gave us exactly what we needed to effectively improve our user experience.

23 September 2025
Unprompted review
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Reply from Emersoft

Thank you so much for your kind words! I’m glad Tori and I could help improve your user experience and give you exactly what you needed. It’s always our goal to make processes smoother and more effective, and we’re thrilled it made a difference for you. Always here to support your next steps!

Rated 5 out of 5 stars

AMAZING CRM SETUP

I worked with Pawel to setup a CRM for my coaching business and he was EXTREMELY HELPFUL!! He’s super friendly and easy to work with, and understood exactly what I needed and executed flawlessly. 10/10 recommend

23 September 2025
Unprompted review
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Reply from Emersoft

Thank you so much for the wonderful feedback! I’m glad Pawel could make the CRM setup smooth and tailored to your coaching business. It’s great to hear it hit the mark - we always aim to make things easy and effective. Excited to see your business thrive with the new system

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