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Eminza Reviews 16,186

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

I absolutely love these pillows. At first I thought I should have gotten a bigger size, but they are very multi-functional: floor cushions, seat cushions (back and bottom), leg cushions (to elevate... See more

Company replied

Rated 3 out of 5 stars

The material is nice and the delivery time was reasonable. There is too much variability as to how the labels are sewn in, however. The Eminza label has the washing instructions on the opposite side.... See more

Company replied

Rated 5 out of 5 stars

I sent back two products and they only refunded me for one! I never got my money back. ++Update: They refunded my the 2nd package after this review. Thank you!

Company replied

Rated 5 out of 5 stars

I like that there is several options of length for the curtain. The colour from the photo look very similar to the exact item. The curtains are in high quality. It can block the sunlight from the wind... See more

Company replied

Company details

  1. Homewares Shop
  2. Christmas Shop
  3. Garden Furniture Shop
  4. Linen Shop

About Eminza

Written by the company

Unsere Geschichte

Eminza eröffnete 2011 seinen Online-Shop mit dem Ziel, die neuesten Deko-Trends zum besten Preis anzubieten. Alles begann mit der Idee, einen Online-Shop zu erschaffen, der es ermöglicht, bequem und günstig eine große Palette von Dekoartikeln und Wohnaccessoires online zu kaufen.

Unser Angebot

Eminza ist Ihr Online-Partner für Wohnaccessoires, Möbel, Deko zur Advents-, und Weihnachtszeit. Ob Schlafzimmer, Kinderzimmer, Wohnzimmer, Küche, Bad oder Garten, wir bieten ein großes Sortiment an Wohndeko und Heimtextilien zu günstigen Preisen, damit Sie Ihr Zuhause immer wieder neu einrichten können.

Unsere Werte und Ideale

Wir bei Eminza stützen uns auf zentrale Werte und Ideale. Die Kundenzufriedenheit steht bei uns im Vordergrund. Schnelle Vorbereitung und Lieferung der Bestellungen, hohe Nutzerfreundlichkeit, detaillierte Produktbeschreibungen sowie gute Beratung zur Einrichtung und Gestaltung haben bei uns oberste Priorität. Sie können jederzeit unseren Kundenservice telefonisch erreichen. Kurz gesagt, Eminza tut alles, um Ihnen außergewöhnliches und sicheres Online-Shopping zu bieten.

Die Eminza Vorteile

Das Team von Eminza arbeitet daran, Ihnen stets ein optimales Shopping Erlebnis zu bieten.

Das Team von Eminza arbeitet daran, Ihnen stets ein optimales Shopping Erlebnis zu bieten.

Kundenservice stets für Sie da

Gratis Rücksendung

Versand am Gleichen Tag

Sichere Bezahlung


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

16k reviews

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4.6

All reviews

(16,186)

2,768 reviews in the last 12 months

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Rated 5 out of 5 stars

Timely delivery

Timely delivery, product as described

30 November 2024
Eminza logo

Reply from Eminza

Lieber Kunde,
Unser Team freut sich immer sehr, wenn es von der Zufriedenheit seiner Kunden erfährt. Daher bedanken wir uns für dieses großartige Feedback!
Ihr Team von Eminza

Rated 5 out of 5 stars

the order arrived on time

the order arrived on time, very well packed I am satisfied, I will definitely be a frequent customer. I recommend further.

30 November 2024
Eminza logo

Reply from Eminza

Lieber Kunde,
Wir danken Ihnen für Ihr positives Feedback. Das ist wonach wir uns streben: Qualitätsprodukte, die mit Sorgfalt verpackt und geliefert werden.
Ihr Team von Eminza

Rated 5 out of 5 stars

Fast delivery

Fast delivery, product well packed, return without problems

21 November 2024
Eminza logo

Reply from Eminza

Lieber Kunde,
Zunächst einmal vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung zu hinterlassen. Wir freuen uns, dass wir Sie zufriedenstellen konnten. Bis bald auf unserer Webseite!
Ihr Team von Eminza

Rated 5 out of 5 stars

Everything was super

15 November 2024
Eminza logo

Reply from Eminza

Lieber Kunde,
wir danken Ihnen für Ihre ausgezeichnete Bewertung. Solche Kundenstimmen freuen uns immer sehr!
Ihr Team von Eminza

Rated 5 out of 5 stars

The products are good quality an…

The products are good quality an beautiful, we can trust the website.
The sales service is reliable. I had a damaged product and they replaced it very fast.

5 November 2024
Eminza logo

Reply from Eminza

Lieber Kunde,
Wir freuen uns sehr, dass Ihre zu Ihrer Zufriedenheit abgewickelt werden konnte.
Ihr Team von Eminza

Rated 4 out of 5 stars

4444

Fast, efficient, well packaged.

24 October 2024
Eminza logo

Reply from Eminza

Dear costumer, thank you very much for your nice feedback! Eminza

Rated 5 out of 5 stars

Good quality products

Good quality products, and the delivery was fast and safe!

19 October 2024
Eminza logo

Reply from Eminza

Lieber Kunde,
Zufriedenheit unserer Kunden ist die Priorität für uns, daher freuen wir uns sehr über Ihre positive Bewertung.
Ihr Team von Eminza

Rated 5 out of 5 stars

The shipment arrived earlier

The shipment arrived earlier. The blanket covers are very soft and made with pure cotton. It is very comfortable to sleep.

16 October 2024
Eminza logo

Reply from Eminza

Lieber Kunde,
Zunächst einmal vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung zu hinterlassen. Wir freuen uns, dass wir Sie zufriedenstellen konnten. Bis bald auf unserer Webseite!
Ihr Team von Eminza

Rated 1 out of 5 stars

1 Month after paying and still waiting for my parcel

I bought 3 bedsheet sets for 400.- and payed straight away.
Still didnt recieve anything, for a whole month it said on their website that the prcel was ‚in bearbeitung‘ they are lucky that they dont have a phone number anywhere.

29 October 2024
Unprompted review
Eminza logo

Reply from Eminza

Dear Customer,

If you still haven't received your order please contact our customer service so that we can check for when is the delivery scheduled.

We apologize for the long wait.

Best regards,
Eminza Team

Rated 5 out of 5 stars

Great Product

Great Product, Great Seller!
All Good!

10 September 2024
Eminza logo

Reply from Eminza

Dear Customer,

We are happy to know that you are satisfied with your order!

Best regards,
Eminza Team

Rated 5 out of 5 stars

Diverse options and high quality

I like that there is several options of length for the curtain. The colour from the photo look very similar to the exact item. The curtains are in high quality. It can block the sunlight from the window but it is not too heavy, which is what I want.

2 August 2024
Eminza logo

Reply from Eminza

Dear Customer,

We are glad to know that you are satisfied with the quality of the curtains!

Best regards,
Eminza Team

Rated 5 out of 5 stars

Nice products

Nice products, good quality, fast delivery, acceptable prices. A man cannot ask for more! :)

30 July 2024
Eminza logo

Reply from Eminza

Dear Customer,

Wa are glad to know that you are satisfied with the quality of the products.

Best regards,
Eminza Team

Rated 5 out of 5 stars

Hat alles super funktioniert

Hat alles super funktioniert. 👍

27 June 2024
Eminza logo

Reply from Eminza

Liebe Kundin,

wir freuen uns sehr, dass alles bei Ihrer Lieferung reibungslos geklappt hat!

Beste Grüße,
Ihr Eminza Team

Rated 5 out of 5 stars

Great quality, fair pricing, excellent customer service

We bought a bed canopy for our children's bed. We are happy with the quality, the customer care experience and fair pricing.

21 June 2024
Eminza logo

Reply from Eminza

Dear Customer,

Thank you for the 5-star rating! We strive to offer our customers only the best quality and are delighted when you are satisfied!

Best regards,
Eminza Team

Rated 5 out of 5 stars

Tip Top

Super Sache

24 April 2024
Eminza logo

Reply from Eminza

Lieber Kunde,

wir freuen uns, dass der Artikel Ihnen gut gefällt und wünschen Ihnen weiterhin ganz viel Freude mit den Produkten von Eminza.

Beste Grüße,
Ihr Eminza Team

Rated 5 out of 5 stars

Chair cushion

When I received the chair cushion I was very surprised at the quality of the cotton. It is really thick and textured and the colours are beautiful!

3 April 2024
Eminza logo

Reply from Eminza

Dear Customer,

we are happy to hear that you are satisfied with the quality of the chair cushion! :)

Best regards,
Eminza Team

Rated 5 out of 5 stars

Top Service und Qualität

The Service was fantastic and the curtains really good quality. Will definitely order from here again!

1 February 2024
Eminza logo

Reply from Eminza

Dear Customer,

we are very happy to read that you are satisfied with the service and with the quality of the curtains!

Best regards,
Eminza Team

Rated 2 out of 5 stars

The bed sheet was damaged

The bed sheet was damaged, one is with some yellow dots the other one is not...and on the side it was opened, where it should be sewed..and is not so comfortable as the other one I got..

18 January 2024
Eminza logo

Reply from Eminza

Dear Customer,

we are sorry to hear that you have received a damaged bed sheet. Our customer service just contacted you in a personal message in order to find the best solution for you.

Best regards,
Eminza Team

Rated 5 out of 5 stars

Super Ware!

10 January 2024
Eminza logo

Reply from Eminza

Liebe Kundin,

wir freuen uns sehr, dass die gelieferte Ware Ihnen Freude bereitet.

Beste Grüße,
Ihr Eminza Team

Rated 1 out of 5 stars

Bad quality and forgot to pay our refund

We ordered two things and both were of such bad quality that we had to be refunded. The seat cushions had filling coming out at the stitchings and the fastening straps came of as soon as someone sat down. After more than a month after sending them back there was still no refund. Only good thing about this shop was that costumer service always answered quickly, but it’s not good that you have to remind them to give you your money back and that there wasn’t even a sorry for that.

17 January 2024
Unprompted review
Eminza logo

Reply from Eminza

Dear customer,

Thank you for your review.

As our warehouse is located in France and the returns
are handled by two different parcel services, the processing time for our returns can take up to 3 weeks.

We ask for your understanding.

Best regards,
Your Eminza Team

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