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Eminza Reviews 

5,312
TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

I have purchased nice Christmas decorations several times from Eminza. They arrived well packed. I had once an issue with a defect item. Then Emiza team reacted promptly and resent another item, w... See more

Company replied

Rated 5 out of 5 stars

I've ordered the TENCEL™ Lyocell (140 x 200 cm) Olivia duvet cover few days ago and the cover has truely amazing quality! (took only few days to be delivered as well) Love the color and design, so I w... See more

Company replied

Rated 1 out of 5 stars

I received three defective "Gordijnroede metaal (L250/D20mm) Jim Goud"curtain rods. The items are bent in the middle and clearly damaged. We have 30 days to return it and the instructions say that I... See more

Company replied

Rated 5 out of 5 stars

I was nicely supriced with costumer service. Before I placed order it was mentioned that order will de delivered on 30th or 31th of December. Because of the delivery service it didnt came on these day... See more

Company replied

Company details

  1. Homewares Shop
  2. Christmas Shop
  3. Linen Shop
  4. Outdoor furniture shop

About Eminza

Written by the company

Eminza is opgericht in 2011 en is een webshop gespecialiseerd in binnen- en buitendecoratie. Met het doel om esthetiek, duurzaamheid en comfort voor iedereen toegankelijk te maken, biedt Eminza een selectie van inspirerende en regelmatig vernieuwde producten, van warm beddengoed tot design buitenmeubilair, en niet te vergeten meubels en kerstversiering.

Door de nieuwste trends te combineren met eerlijke prijzen, streeft Eminza ernaar om klanten te begeleiden bij het creëren van een uniek en warm interieur dat echt bij hen past. Dankzij een efficiënte logistiek, een vriendelijke klantenservice en veel aandacht voor de milieuvriendelijkheid van de collecties, verandert Eminza elk huis in een echt thuis, altijd met hetzelfde doel voor ogen: het leven van haar klanten mooier maken.

De voordelen van Eminza

Eminza's medewerkers werken samen om zo goed mogelijk aan uw verwachtingen te voldoen

Eminza's medewerkers werken samen om zo goed mogelijk aan uw verwachtingen te voldoen

Onze klantenservice staat voor u klaar

Gratis Retour

Verzending Dezelfde Dag

Beveiligde Betaling


Contact info

Promotion box for Eminza

Jouw favoriete woondecoratie

Ontdek trendy interieuritems online tegen de allerbeste prijs.

4.1

Great

TrustScore 4 out of 5

5k reviews

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4.1

All reviews

(5,312)

1,151 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Mostly satisfied

Quality of the tables and chairs are very good. Fast delivery. The only thing I was not satisfied is: I have received email saying I will be called in the following days to have an appointment for delivery. But I didn't get that, only a call that the delivery man was already outside my house. In the end products were delivered outside the door. Luckily they were still there when I go back home.

18 November 2022
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Reply from Eminza

Dear Client,

Thanks for sharing your balanced and fair review.

We are glad that the table and chairs meet your expectation. And we are sorry to hear that our carrier didn't confirm the appointment, we will take up this issue with them.

Best regards,
The Eminza-Team

Rated 5 out of 5 stars

Fast and exactly what i ordered

Fast and exactly what i ordered. Well packed and nicely boxed and delivered. Top!

30 November 2022
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Reply from Eminza

Thank you for your kind words! Don’t hesitate to share your experience with your friends. We're looking forward to see you again at Eminza.

Rated 5 out of 5 stars

Super service.

24 August 2022
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Reply from Eminza

Hartelijk dank Erica voor deze leuke review. daar doen wij het voor!

Rated 5 out of 5 stars

Alles top

Alles was tiptop

27 July 2022
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Reply from Eminza

Helemaal perfect! Graag tot ziens bij Eminza.

Rated 5 out of 5 stars

Amazing service!

13 July 2022
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Reply from Eminza

Thank you for your kind words! Don’t hesitate to share your experience with your friends.

Rated 4 out of 5 stars

Speedy delivery

Speedy delivery. Cushions had a different shape than that pictured in internet, but all was good quality. No complaints

8 July 2022
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Reply from Eminza

Thanks very much for your balanced and fair review of Eminza. Looking forward to see you again in our webshop.

Rated 5 out of 5 stars

Super.

Super. Great online shop. Fast delivery and good quality.

12 June 2022
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Reply from Eminza

Thank you for your kind words! Don’t hesitate to share your experience with your friends. See you soon at Eminza.nl !

Rated 3 out of 5 stars

Delivery was fast but there was some…

Delivery was fast but there was some damage in the piece I ordered :(

14 April 2022
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Reply from Eminza

Thank you for your review. We are sorry to hear that there was some damage. Please take contact with our customer service at klantenservice@eminza.nl

We would love to make things right if you give us another chance.

Best regards,
The Eminza-Team

Rated 5 out of 5 stars

top@

top@ goed product

21 March 2022
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Reply from Eminza

Hartelijk dan voor u beoordeling. Graag tot ziens bij Eminza.

Rated 5 out of 5 stars

Supersnelle levering

Supersnelle levering, top👌

25 February 2022
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Reply from Eminza

Hartelijk dank voor uw beoordeling. Goed te lezen dat de levering snel is gegaan. Tot ziens bij Eminza!

Rated 3 out of 5 stars

The tablecloth

The tablecloth I ordered with this place came broken on the one hand and is composed of a very low quality plastic, I expected something a little better.

23 February 2022
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Reply from Eminza

Dear Client, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please feel free to reach out to our klantenservice@eminza.nl with more details about your tablecloth. We would love to make things right if you give us another chance. And of course we hope that you will enjoy all the other items you have ordered with us.

Best regards,
The Eminza-Team

Rated 5 out of 5 stars

Kwaliteit van de leveringen is uitstekend

Kwaliteit van de leveringen is uitstekend. Ook de after sales service is perfect. Punt van verbetering is de communicatie.

14 January 2022
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Reply from Eminza

Fijn om te horen dat u tevreden bent met onze diensten en bedankt voor uw enthousiaste review!

Rated 1 out of 5 stars

useless

disappointing! It's expensive but useless
The quality is horrible

2 January 2022
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Reply from Eminza

Dear Mrs Wang,

Thanks for sharing our feedback. We're sorry your experience didn't match your expectations and the curtain does not meet your requirements.

Know that at Eminza if an item does not meet your expectations you can return it for free with the return form that you find on your customer account. The item must be in the original packaging and not used.

If you make a return please inform our customer service klantenservice@eminza.nl for a quick processing of your return.

Best regards,
The Eminza-Team

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