Emma Louisa Reviews 151

TrustScore 2.5 out of 5

2.6

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See what reviewers are saying

Rated 5 out of 5 stars

I really loved it, and my boyfriend was really happy about his gift. The only thing we discussed was whether the print of the picture can be worn down easily because it doesn't seem to be protected by... See more

Rated 4 out of 5 stars

Over all I'm satisfied about the product. The necklace is pretty and good quality, better that I expected. The colors of the picture didn't turn out quite as I hoped, but they are fine. The chain s... See more

Company replied

Rated 1 out of 5 stars

they didn't deliver on time and didn't deliver the item i ordered. I ordered for 2 bracelets (with our cat picture) for christmas presence. I got one bracelet right but the other item is a necklace wi... See more

Rated 1 out of 5 stars

Terrible scam company. It took 86 days for me to get the order. This is just a dropshipping company. They don't make anything themselves, they are just the ordering the "high quality products" from a... See more

Company replied


Contact info

2.6

Poor

TrustScore 2.5 out of 5

151 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Great product

Great product. Rather long delivery time

25 November 2024
Unprompted review
Emma Louisa logo

Reply from Emma Louisa

Hallo

Takk for meldingen. Vi er glade for å høre at du er fornøyd med bestillingen din. Hvis du har ytterligere spørsmål eller trenger hjelp i fremtiden, kan du når som helst ta kontakt med oss. Vi er alltid her for å hjelpe og bare en e-post unna.

Takk nok en gang, og ha en fantastisk dag!

Rated 4 out of 5 stars

Satisfied

Over all I'm satisfied about the product. The necklace is pretty and good quality, better that I expected.
The colors of the picture didn't turn out quite as I hoped, but they are fine.
The chain snapped after 4 days.
Wrote this after 10 days after receiving.

17 September 2024
Unprompted review
Emma Louisa logo

Reply from Emma Louisa

Hallo

Takk for meldingen. Vi er glade for å høre at du er fornøyd med bestillingen din. Hvis du har ytterligere spørsmål eller trenger hjelp i fremtiden, kan du når som helst ta kontakt med oss. Vi er alltid her for å hjelpe og bare en e-post unna.

Takk nok en gang, og ha en fantastisk dag!

Rated 4 out of 5 stars

Good value for money

Litt lang leveringstid, men produktet er absolutt verdt prisen.

10 May 2024
Unprompted review
Emma Louisa logo

Reply from Emma Louisa

Hallo

Takk for meldingen. Vi er glade for å høre at du er fornøyd med bestillingen din. Hvis du har ytterligere spørsmål eller trenger hjelp i fremtiden, kan du når som helst ta kontakt med oss. Vi er alltid her for å hjelpe og bare en e-post unna.

Takk nok en gang, og ha en fantastisk dag!

Rated 5 out of 5 stars

Great product

12 May 2024
Unprompted review
Emma Louisa logo

Reply from Emma Louisa

Hallo

Takk for meldingen. Vi er glade for å høre at du er fornøyd med bestillingen din. Hvis du har ytterligere spørsmål eller trenger hjelp i fremtiden, kan du når som helst ta kontakt med oss. Vi er alltid her for å hjelpe og bare en e-post unna.

Takk nok en gang, og ha en fantastisk dag!

Rated 1 out of 5 stars

Rude customer service

I wrote them a mail that i would be thankful to get my order within a mounth befor 7e may if it’s possible since i know the delivery can take up to a month, and the customer servis was really rude and wrote to me that it seems like you havn’t read the policies and etc… I DO NOT Recommend since they are extremely unprofessional.

10 April 2024
Unprompted review
Emma Louisa logo

Reply from Emma Louisa

Hallo

Jeg beklager å høre om problemene du har opplevd med bestillingen din. Kan du oppgi bestillingsnummeret ditt for å hjelpe deg videre? Da kan jeg undersøke situasjonen og gi deg en oppdatering så snart som mulig.

Vi setter pris på din tålmodighet og forståelse. Hvis du har andre spørsmål eller trenger ytterligere hjelp, ikke nøl med å ta kontakt. Emma Louise-teamet er her for å hjelpe deg.

Takk for at du gjorde oss oppmerksom på dette, og jeg ser frem til å løse dette for deg.

Rated 5 out of 5 stars

Beautifull necklace❤️

28 March 2024
Unprompted review
Emma Louisa logo

Reply from Emma Louisa

Hallo

Takk for meldingen. Vi er glade for å høre at du er fornøyd med bestillingen din. Hvis du har ytterligere spørsmål eller trenger hjelp i fremtiden, kan du når som helst ta kontakt med oss. Vi er alltid her for å hjelpe og bare en e-post unna.

Takk nok en gang, og ha en fantastisk dag!

Rated 4 out of 5 stars

Easy to order

Easy to order, good prices, delivery was a bit loong but with christmas and long way to ship and a step by step tracking it was all good. Nice quality on the produkt aswell

5 February 2024
Unprompted review
Emma Louisa logo

Reply from Emma Louisa

Hallo

Takk for meldingen. Vi er glade for å høre at du er fornøyd med bestillingen din. Hvis du har ytterligere spørsmål eller trenger hjelp i fremtiden, kan du når som helst ta kontakt med oss. Vi er alltid her for å hjelpe og bare en e-post unna.

Takk nok en gang, og ha en fantastisk dag!

Rated 1 out of 5 stars

SCAM!

SCAM!! Do not order from this website. Such a bad costumer service, that won’t help you. Have not recived what i ordered 2 weeks before christmas. It said it was deliviered Jan 4 but it is not! If it didn’t fit in the mailbox it would’ve been sent to the nearest post office. Terrible scam do not recommend!
#NO13250

4 January 2024
Unprompted review
Emma Louisa logo

Reply from Emma Louisa

Hallo

Jeg beklager å høre om problemene du har opplevd med bestillingen din. Kan du oppgi bestillingsnummeret ditt for å hjelpe deg videre? Da kan jeg undersøke situasjonen og gi deg en oppdatering så snart som mulig.

Vi setter pris på din tålmodighet og forståelse. Hvis du har andre spørsmål eller trenger ytterligere hjelp, ikke nøl med å ta kontakt. Emma Louise-teamet er her for å hjelpe deg.

Takk for at du gjorde oss oppmerksom på dette, og jeg ser frem til å løse dette for deg.

Rated 5 out of 5 stars

Nice neklace

27 January 2024
Unprompted review
Emma Louisa logo

Reply from Emma Louisa

Hallo

Takk for meldingen. Vi er glade for å høre at du er fornøyd med bestillingen din. Hvis du har ytterligere spørsmål eller trenger hjelp i fremtiden, kan du når som helst ta kontakt med oss. Vi er alltid her for å hjelpe og bare en e-post unna.

Takk nok en gang, og ha en fantastisk dag!

Rated 1 out of 5 stars

Scam company

Terrible scam company. It took 86 days for me to get the order. This is just a dropshipping company. They don't make anything themselves, they are just the ordering the "high quality products" from a big sweatshop in the northern parts of China for 1/20th of the price you are paying.

15 January 2024
Unprompted review
Emma Louisa logo

Reply from Emma Louisa

Hallo

Jeg beklager å høre om problemene du har opplevd med bestillingen din. Kan du oppgi bestillingsnummeret ditt for å hjelpe deg videre? Da kan jeg undersøke situasjonen og gi deg en oppdatering så snart som mulig.

Vi setter pris på din tålmodighet og forståelse. Hvis du har andre spørsmål eller trenger ytterligere hjelp, ikke nøl med å ta kontakt. Emma Louise-teamet er her for å hjelpe deg.

Takk for at du gjorde oss oppmerksom på dette, og jeg ser frem til å løse dette for deg.

Rated 5 out of 5 stars

Nice product.

27 December 2023
Unprompted review
Emma Louisa logo

Reply from Emma Louisa

Hallo

Takk for meldingen. Vi er glade for å høre at du er fornøyd med bestillingen din. Hvis du har ytterligere spørsmål eller trenger hjelp i fremtiden, kan du når som helst ta kontakt med oss. Vi er alltid her for å hjelpe og bare en e-post unna.

Takk nok en gang, og ha en fantastisk dag!

Rated 4 out of 5 stars

Good products, but….

The delivery time was really long, however the products were really nice. The text will probably wear down after a while, and the girl wristband was quite long! But exept for that it is a really grate gift, and really cute.

29 December 2023
Unprompted review
Rated 1 out of 5 stars

they sent wrong item and it's difficult to get in touch with them

they didn't deliver on time and didn't deliver the item i ordered. I ordered for 2 bracelets (with our cat picture) for christmas presence. I got one bracelet right but the other item is a necklace with a family on it. I've been trying to explain to them through the website and when they reply through email, it seems that they don't read what you wrote back to them. I placed my order early in November, and it's 21 December, still no reply on how to get my other item and what shall i do with the necklace with a family picture on it. I am really disappointed and stress as it is supposed to be a gift for my daughter and one for me.

20 December 2023
Unprompted review
Rated 1 out of 5 stars

Do not trust this company

This company has awful costumers service. I ordered on the 25. October. By the 7th of november, I sent a mail to customer service to get an update, as the link to the tracking number didn't work. An automated answer promised me an answer by two days. They didn't bother answering. By 24th, I had enough. This seemed like a scam, so I cancelled and ordered from a serious company. They said they'd look in to it on the 25th. On the 27th they shipped the item, and on the 28th they told me they couldn't cancel since it was already shipped. It's clear that they put a haste on it to prevent me from cancelling. Today, on the 15th of December I received it.

The item is OK, quite bulky compared to the pictures, but all in all acceptable. The company is the issue.

15 December 2023
Unprompted review
Rated 1 out of 5 stars

Ordered a dog necklace

Ordered a dog necklace , the dog on the necklace I got looks like another breed . They have cut the picture all wrong .
I complained and didn’t get anywhere

6 November 2023
Unprompted review
Rated 5 out of 5 stars

Love it

It takes time to get the order, but oh my is it worth it. Both of the necklaces were absolutely gorgeous, and I will order more!

28 September 2023
Unprompted review
Rated 5 out of 5 stars

EXELENT service

EXELENT service, the product was exactly how i imagined! Love this and will recomend u to my friends! Thanku sm! Ps sorry for bad english:)

12 October 2023
Unprompted review

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