This is my 2nd year using this valuable honest service for my 2 year old Shih Tzu. I have also used their support services for my daughters companion in college and my beloved pug who crossed the rai... See more
Company replied
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Review summary
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Reviews shaping this summary
This group is great. I work from home and my mental health has benefited so much from having an ESA by my side and this is exactly who you want to go to in order to have your pet accredited. My landlo... See more
Company replied
I needed a precription letter to give to my apt landlord that has a no pet policy. Emotionalpetsupport sent me a letter within 24 hours. I gave it to my landlord and havent gotten any flack ever sense... See more
Company replied
There is a reason I keep coming back to this company. This year made my 4th time using the service. They have always been professional, and turned everything around pretty quickly. This year I had... See more
Company replied
Company details
Written by the company
Emotional Pet Support makes getting an Emotional Support Animal letter fast and easy by allowing patients to register their pet dog or pet cat online.
Contact info
15 Corporate Plaza Dr., 92660-7918, Newport Beach, United States
- (877) 232-9257
- support@emotionalpetsupport.com
- emotionalpetsupport.com
4.7
Excellent
605 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Simple and fast!!
The entire process from start to finish was simple, easy to navigate and cost effective. I had everything I needed in-hand within 24 hours! This is my 3rd time working with Emotional Pet Support LLC, and every time, it's been great!
27 March 2025
Unprompted review
Reply from Emotional Pet Support LLC.
Thank you for reviewing us Kari!!!
Great experience
Everything was fast and very professional! Will use for sure in the future!!
10 April 2025
Unprompted review
Reply from Emotional Pet Support LLC.
So glad things worked out for you too, Casey!
My experience was great I got the…
My experience was great I got the documentation I needed in less than
two days . I will be sending all my friends to them .
27 March 2025
Unprompted review
Reply from Emotional Pet Support LLC.
And we're glad you chose to review us and share your thoughts!
WHEN IT WAS COMPLETED
28 March 2025
Unprompted review
Reply from Emotional Pet Support LLC.
Thank you! How could we have done better, we'd always wanna improve if we can!
Great company
Great company! Fast service & answered all my questions! Highly recommend!
24 March 2025
Unprompted review
Reply from Emotional Pet Support LLC.
Thank you for leaving us a review, B.B.!!
Seamless, quick & approved!
I needed an updated housing letter and they made it quick and easy! Seamless process, quick timeframe & approved quickly by my apt complex. :)
24 March 2025
Unprompted review
Reply from Emotional Pet Support LLC.
We're glad you noticed our speedy service! Thanks!!!
Keeping loved ones secure
All the information was straight forward and easy to understand. The questionnaire was concise and clear. Fast and efficient turnaround. Thank you for helping me keep my companion with me , I would be lost without her
13 March 2025
Unprompted review
Reply from Emotional Pet Support LLC.
Thanks for reviewing us!
It was very easy and everyone was very…
It was very easy and everyone was very helpful. It is saving me money on my rent.
27 March 2025
Unprompted review
Reply from Emotional Pet Support LLC.
We appreciate the review John!
Caring for my cats and me
The empathy and understanding of my wonderful need of love from my 2 cats.
19 March 2025
Unprompted review
Reply from Emotional Pet Support LLC.
We're glad to help you and your 2 cats thanks for reviewing!
I really like their service they are… amazing
I really like their service they are very fast in getting the document you need. I’m definitely going to recommend them to others.
11 March 2025
Unprompted review
Reply from Emotional Pet Support LLC.
Thanks for the review, Jon!!!
They Make it an Easy Process to Get What You Need
Once you are established, renewal is made very quick and easy. Even getting established was an easy process. Being able to have my dog with me at home and at work as been a boon for my emotional state.
25 March 2025
Unprompted review
Reply from Emotional Pet Support LLC.
So happy to have you back, S.Q.!
The renewal process is relatively and…
The renewal process is relatively and uncomplicated. I liked that my report information was stored so it wasn't like starting from scratch.
17 March 2025
Unprompted review
Reply from Emotional Pet Support LLC.
Thank you very much for renewing and reviewing, Lisa!
Easy peasy!!!
The process was so easy!!!! I will recommend to everyone.
1 March 2025
Unprompted review
Reply from Emotional Pet Support LLC.
We're so glad things worked out well for you, Becky!
Very quick fast and reliable and very…
Very quick fast and reliable and very easy trustworthy service!… Thanks!..
20 March 2025
Unprompted review
Reply from Emotional Pet Support LLC.
We're glad you took the time to review us, thanks for voicing your opinion about our reputation, Kevin!
Quick service
Great service by a company that understands.I highly recommend thank you.
19 March 2025
Unprompted review
Reply from Emotional Pet Support LLC.
We greatly appreciate the review, TR! THANKS!!
Registering a Service Dig
I was getting a service dog registered, so had to complete training first.
After that, it was easy and quick with EPS, LLC. They completed my paperwork quickly and professionally. I was very pleased.
14 February 2025
Unprompted review
Reply from Emotional Pet Support LLC.
Thanks for choosing us to help you with your ESA needs, Anne!
Just renewed my ESA certificate with them
Just renewed my ESA certificate this year. It was very simple and straightforward questionnaire to answer to be evaluated. When I asked questions and add one more cat, the support stuff responded very fast and they were supportive too.
The price is reasonable and evaluation is quick. I'm very happy to find them.
Thank you!
1 March 2025
Unprompted review
Reply from Emotional Pet Support LLC.
Thank you very much for renewing! We will continue to take care of you and your review really helps!
The process is simple and fast
The process is simple and fast. Had my renewal letter within 24 hours. My apartment complex has no issues with accepting the letter.
3 March 2025
Unprompted review
Reply from Emotional Pet Support LLC.
Your review really helps us, Michelle and we are grateful for you staying with us and renewing!
Amazing and outstanding communication
Amazing and outstanding communication. Thank you for treating me and my furry best friend with much care. :)
29 January 2025
Unprompted review
Reply from Emotional Pet Support LLC.
Thank you for choosing us to help you, Megis!
It was simple just answer the question…
It was simple just answer the question that are asked.
24 February 2025
Unprompted review
Reply from Emotional Pet Support LLC.
We greatly appreciate it and you can recommend us to anyone you know who needs our help!
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