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Rated 5 out of 5 stars

I had a really good experience with EMT Services when they came out to do the survey on behalf of Smart Living Energy. The surveyor was very knowledgeable and took his time to properly look a... See more

Rated 5 out of 5 stars

Steve helped guide me through green home Wales scheme, and stepped in to find an alternative installer quickly when the first one pulled out. Steve helped me with all my questions and ensured work was... See more

Company replied

Rated 2 out of 5 stars

I signed up to receive support to decide what energy saving / generating technology, if any, was best for me. The report I received was worse than useless. I stuck with the process as I am a former en... See more

Company replied

Rated 5 out of 5 stars

EMT Services greatly assisted us throughout the Green Homes Wales project, which can seem quite daunting at the start. However, they helped guide us through the different stages of the process and kep... See more

Company replied

Company details

  1. Energy Equipment and Solutions
  2. Building consultant
  3. Information Services
  4. Surveyor

Written by the company

Helping You Save Energy Across the South West & All of Wales, with high quality solar and battery installations and home energy audits.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

30 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Makes everything simple!

Can’t recommend Steve and EMT enough. Jumping into Solar can be confusing (especially if using Green Homes Wales). Steve is always at the end of the phone and he just makes it easy to navigate. We took Steve’s recommendations and we’re really happy with our set up. Steve considered how our home would be run and ensured we had a system that was adequate to meet our needs. He also gave us tips on how to maximise our usage. If you want someone take the stress and maximise your benefit then look no further than Steve and EMT

18 September 2025
Unprompted review
EMT Services logo

Reply from EMT Services

Thank you for taking the time to share your feedback, glad you've had a great experience!

Rated 5 out of 5 stars

Great knowledge and service

I wanted to look at ways to improve home energy efficiency. I was looking to see if there were any grants for solar panels, but unfortunately I wasn't eligible. I then came across the Green Homes Wales scheme and chose EMT as my retrofit coordinators as they were local. Steve came to the house within a few days and gave me a full overview of my home energy. I learned a lot about solar panels, heat pumps and ventilation; the three things I was most interested in. I decided a heat pump wasn't for me at the time, however I went ahead with solar panels and ventilation measures. Steve got me some quotes for the work: I did however end up finding cheaper quotes elsewhere and going with different suppliers, however Steve made me aware that I'd be still eligible for the government loan for the solar panels and supported me through the application for this. Overall, I would have been lost with the whole process without Steve and probably would never have made the changes. Having a government funded retrofit coordinator outline my options with no pressure to purchase anything was really valuable, and I'm now much more knowledgeable on these matters. Steve was always at hand for a phone call when needed, and if he was busy when I called, always made sure to call me back. I recommend EMT Services.

23 September 2025
Unprompted review
EMT Services logo

Reply from EMT Services

Thank you for your lovely feedback!

Rated 5 out of 5 stars

Steve and the team were fantastic

Steve and the team were fantastic! They walked us through the process, provided great advice and reassurance along the way.

It was nice knowing I could always pick up the phone if I had any concerns. Their knowledge and breath of experience was second to none.

3 September 2025
Unprompted review
EMT Services logo

Reply from EMT Services

Thank you for taking the time to share some feedback, really appreciate it!

Rated 5 out of 5 stars

Green Homes Wales Support

Steve and the team have been helpful all through the retrofit process. Always contactable / responsive and on hand to work through any issues.

28 March 2025
Unprompted review
EMT Services logo

Reply from EMT Services

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Great Assessors

Steve and his team have been helping us out with retrofit and coordination services for a good while now, and they’ve always been great to work with. They’re reliable, easy to deal with, and really know their stuff. It’s been a smooth experience every time, and we appreciate everything they do for us.

5 July 2025
Unprompted review
EMT Services logo

Reply from EMT Services

Thank you for sharing your feedback

Rated 5 out of 5 stars

Helpful

Steve has been very helpful and helped us though the process.

4 July 2025
Unprompted review
EMT Services logo

Reply from EMT Services

Thank you for taking the time to share your feedback, glad you've had a wonderful experience!

Rated 5 out of 5 stars

Professional, friendly and communicative

Steve has been very professional and communicative at each step and has taken on much of the leg work in the project. The report he has compiled was very thorough and was received extremely promptly following his survey of my property, and the recommendations were clearly explained and made perfect sense. Would definitely recommend.

2 July 2025
Unprompted review
EMT Services logo

Reply from EMT Services

Really appreciate your kind feedback!

Rated 5 out of 5 stars

would recommend 5*

Really pleasant to speak with, call operators & email answered promptly. Explained the processes clearly. Gent that attended was professional friendly and got on with the job. would recommend 5

26 April 2025
Unprompted review
EMT Services logo

Reply from EMT Services

Thank you for taking the time to leave your feedback, we really appreciate it and glad to hear you had a great experience with the team!

Rated 5 out of 5 stars

Knowledgeable energy saving advice

Responsive and useful independent advice on options for energy saving measures. Undertook an extensive energy audit and gave feedback on the choices it revealed. Competent and unbiased recommendations on the way forward.

15 March 2025
Unprompted review
EMT Services logo

Reply from EMT Services

Thank you for your kind words. We're glad to hear you had a great experience!

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