Emagination Training Reviews 379

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Extremely helpful, very knowledgeable, their portal is easy to use and Garry is always on hand to help with any tech problems (usually user issues 😉) or training needs we may have. I've been using th... See more

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Rated 5 out of 5 stars

I'm very happy with this training. It was easy to understand and spilt into short video sections. The people who explained each secsion were clear and the use of 'practice' patients was also extreme... See more

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Rated 5 out of 5 stars

Mathnasium of Wimbledon sent some of their tutors on a First Aid training course with EMTRG and the instructor was very engaging! The overall feedback was very good! It was really well organised and t... See more

Company replied

Rated 5 out of 5 stars

Love these, so much better than having to sit through a classroom based training session. I like that you can complete them in bite sized chunks and fit the training into your day even if you are busy... See more

Company replied

Company details

  1. Educational institution

Information provided by various external sources

We deliver face to face training to schools in all types of first aid as well as supply e-Learning solutions in Safeguarding Children, Health and Safety, Food Safety, Manual Handling and Fire Safety.


Contact info

4.8

Excellent

TrustScore 5 out of 5

379 reviews

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Rated 5 out of 5 stars

“I have just completed my first aid…

“I have just completed my first aid leader in schools which has given me the confidence and skills to teach the new first aid syllabus in schools to the children! Thank you guys.” Martin Barry

17 November 2020
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Rated 5 out of 5 stars

I have really enjoyed learning with the…

I have really enjoyed learning with the material provided. Made for easy and deep understanding of what is required to safeguard children.

13 November 2020
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Rated 5 out of 5 stars

Zero to Superhero

Zero to Superhero - that’s me! Well, I wouldn’t call myself a superhero but I am excited and nervous about working with Emagination Training and looking forward to passing on my knowledge to others.

5 November 2020
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Rated 1 out of 5 stars

Boring. Robotic. Lazy.

I did the Safeguarding Vulnerable Adults Level 2 training. The series of units included short videos that you watch.

It was a painfully boring experience.

There was a voiceover that sounded like an auto-dub, performed by an AI robot. There was hardly much intonation, with the same uninterested tone used throughout.

All the text for the voiceover was typed out on the screen. It would have been quicker and easier for me to simply read the text, without the inane voiceover.

The video graphics used to illustrate the videos were patronising. Some of them were simply irrelevant. They added nothing to the training other than to annoy me.

There were a few spelling and grammatical errors. Occasionally the voiceover said something different to the text on the screen. For an educational programme, such errors are at best lazy, at worst negligent. (Which is ironic, because the training included a discussion about neglect.)

The content itself was incredibly boring. Many details and facts were listed that don't actually help me become any better at safeguarding vulnerable adults. I would have preferred useful, practical advice.

The quiz at the end of the training was poorly made. I could have skipped through the units without paying any attention to the content and get a passing grade simply by using common sense.

I would not use this training again, and I would discourage others from using it.

4 November 2020
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Reply from Emagination Training

Hello Matthew, We are of course very sorry to hear that your experience whilst completing one of our courses was less than adequate! We strive to ensure that the content of our courses are professionally checked, delivered and certificated. I shall now pass your comments on to our training team. Should we be able to assist your further then please do not hesitate to contact us. Kind regards.

Rated 5 out of 5 stars

Very informative and well structured

30 October 2020
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Rated 5 out of 5 stars

Very useful and informative

Very useful and informative, but also interesting

29 October 2020
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Rated 4 out of 5 stars

Great training

Great training. Simple enough to undertake, but with enough information to feel knowledgeable and up to date

26 October 2020
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Thank you for your review. Please let us know if we may assist you in the future.

Rated 5 out of 5 stars

Great animation with written and spoken…

Great animation with written and spoken information. Very clear and well organised. Thank you

8 October 2020
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Rated 4 out of 5 stars

Safeguarding Level 1

The videos were clear and easy to listen to and follow. I had thought that there would be quizzes/things to do to help confirm what I've been taught and make me think a little more.

6 October 2020
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Thank you for your feedback. Thank you for purchasing a course through Emagination Training.

Rated 4 out of 5 stars

A good thorough course with video and…

A good thorough course with video and visual following explanation.

30 September 2020
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Rated 5 out of 5 stars

Very thorough and clear training

Very thorough and clear child protection training, essential for any organisation who has children in their care.

30 September 2020
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Rated 4 out of 5 stars

Safeguarding children Level 2

The videos were excellent. In a couple of places a question was asked but then there wasn't a gap to think/answer it. I know you can pause the video but a little gap would have been appreciated. Also more quizzes/things to do as you go along would break it up a bit.

23 September 2020
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Rated 5 out of 5 stars

The videos are very easy to understand

The videos are very easy to understand, clear and consise.

21 September 2020
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Rated 5 out of 5 stars

Exceptional

I have used this company for many years for my training requirements and they never failed to impress me with their service and professionalism. The website is easy to navigate and any enquires are dealt with at great speed. Nothing is too much trouble. I highly recommend this company all the time to others and will continue to do so. Great job you’re doing guys.

16 September 2020
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Rated 5 out of 5 stars

EMTRG is now our go to company for most of our training needs!

Mathnasium of Wimbledon sent some of their tutors on a First Aid training course with EMTRG and the instructor was very engaging! The overall feedback was very good! It was really well organised and they took extra precautions due to COVID-19, so they made everyone feel safe. We'd like to thank the team at EMTRG for all their help with our training needs!

15 September 2020
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Rated 5 out of 5 stars

Excellent

This was a really easy to follow, broken down training course that allowed you to do it in your own time and also go other sections as often as needed. It allowed time for note taking and also additional resources were provided for extra reading and research.

13 September 2020
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Rated 5 out of 5 stars

Easy to follow

Easy to follow, easily and throughly explained

10 September 2020
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Rated 5 out of 5 stars

Easy course to follow and very…

Easy course to follow and very informative.

9 September 2020
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Rated 1 out of 5 stars

The website interface is not user friendly & is substandard

The website is not user friendly and is very outdated and substandard. There is no explanation for some of the navigation buttons so you find yourself kicked out of the course and back to the 'My Courses' page when you click on some of them intending to either go back a page or go to a different module. The site was extremely difficult to launch and took several days to eventually get on to it which meant I had to continue the course in one go in case it didn't load again to continue at a later date.
The modules/units skipped a couple every now and then and I had to go out of the course to select 'Overview' to enable the units to be selected. This was time consuming and very unintuitive. Overall the interface leaves a lot to be desired and if you are not good with IT you might never finish a course on this website.
The course content was ok and well delivered but the technical issues spoiled it.

8 September 2020
Unprompted review
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Reply from Emagination Training

Hello Una, I am of course extremely sorry that you were presented with such a negative experience. It appears you may have been logging in during a time we were updating our website. We strive to offer the best experience possible to our customers and shall of course look further now in to this issue to ensure others do not share a similar experience to yourself. Thank you for sharing your feedback.

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