Anastore En 

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See what reviewers are saying

Rated 5 out of 5 stars

I’ve ordered from them twice now and I could not be happier with the service, or more pleased with the fact that this website allows me to purchase a supplement to help with sleep, which for reasons t... See more

Rated 5 out of 5 stars

I have been ordering supplements from the UK for delivery to Ireland. With brexit this has become increasingly difficult with long delivery times and sometimes VAT and Duty to pay. Pleased to say I ca... See more

Rated 5 out of 5 stars

I ordered gingko biloba and vitamin K2 supplements on the 20th November. The order was received a few days later. I have been using these supplements for many years and they do me good. Anastore's pri... See more

Rated 5 out of 5 stars

It truly is an amazing online shop. I'm a first time customer already blown away by the speedy delivery from Spain to Ireland within only 30 hours (express delivery option). Way to go Anastore!!! Than... See more

Company details

  1. Beauty & Well-being

About Anastore En

Information provided by various external sources

More than 13 years offering excellent service and the best of phytotheraphy .

Here you will find omega 3, ginseng, spirulina, maca, rhodiola, coenzyme Q10 , hyaluronic acid .

Wide range of products for sport, stress, sexuality , energy , weight loss .


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great service

Depsite delay in postage due to pandemic...item arrived in time as promised.

18 April 2020
Unprompted review
Rated 2 out of 5 stars

Never received my product and conflict…

Never received my product and conflict on delivery time. One delivery time states 24-48 hours then the other states August 8th which is 4 months away. Their shipping is done by Colissimo whatever that is cause there is not shipping info and the Colissimo email is in french or german and I cannot understand. I have already file a dispute with my Bank

14 April 2020
Unprompted review
Anastore En logo

Reply from Anastore En

Good Morning,

We regret the response time. Thanks for your opinion.

We have just seen that your order can never arrive because the USA address you have indicated has France as the destination country.

We have asked for the return of the shipment, as soon as it is confirmed we will refund you.

As this incident is not due to mismanagement by us, we ask that you withdraw your opinion from TrustPilot.

If you want to contact us you can do it here: margot@anastore.com

We wish you have a good day. Take care!

Best regards,

Rated 4 out of 5 stars

Good experience

The shipping is pretty fast, the prices are good, and the products I've purchased have been excellent quality.

5 February 2020
Unprompted review
Rated 1 out of 5 stars

late and bad delivery

late and bad delivery, product ok

21 August 2019
Unprompted review
Anastore En logo

Reply from Anastore En

Good afternoon,

Thanks for your opinion.

On the two occasions when Seur has tried to deliver his order there was no one in the indicated domain, so they later chose to leave his order at a collection point and we are not responsible for this fact, therefore I would politely ask him to review Your qualification for what we thank you.

We wish you a pleasant afternoon.

Best regards

Rated 1 out of 5 stars

Not worth paying express delivery!

Second time it happens; I paid the £10 extra for express delivery and did not receive my order within the promised 24/48 hour gap. Extremely disappointing.

16 August 2019
Unprompted review
Anastore En logo

Reply from Anastore En

Good afternoon,

Thanks for your opinion.

We assume that you refer to order no. 581630 of 08/14/2019, we are not really sure because you have not indicated it.

In accordance with our transport policy DHL has met the delivery deadline with exquisiteness. Let's look at the chronology of the shipment, taking into account that:

Express package deliveries are made in 24/48 hours excluding weekend or holidays.
Our company is closed from Friday at 1:30 p.m. until Monday at 9:00 a.m.

. Wednesday 14 - 12h42 - confirmation and payment of the order
. Thursday 15 - festive in almost all of Europe- (Catholic holiday)
. Friday 16 - real day shipping with DHL
. Saturday 17-weekend - there is no transport activity
. Sunday 18th. idem
. Monday 19 - 12h26 - delivery made in 1 day and a half

We were wondering if you would have the courtesy to review the rating you have given us? Thank you.

Best regards,

Rated 5 out of 5 stars

Fast first order delivery

Fast first order delivery, packed good and delivered securely. Great products, I am very satisfied and will definitely use your services again.
Thank you,
Regards,
Pam V.

30 June 2019
Unprompted review
Anastore En logo

Reply from Anastore En

Good afternoon,

We appreciate your opinion and we wish you a very pleasant afternoon.

Best regards,

Rated 5 out of 5 stars

I am happy the delivery was quick

I am happy the delivery was quick. I recommend that

2 April 2019
Unprompted review
Anastore En logo

Reply from Anastore En

Good evening Mrs.Eliane,

We are very sorry for the response time. We appreciate your opinion and wish you a happy day.

Best regards

Rated 1 out of 5 stars

I’ve been a loyal customer since…

I’ve been a loyal customer since several years my last experience was bad.
I item from my order was missing and I still have not received any information on the solution. Order number 556989.
Missing 1 PRECURSOR

11 March 2019
Unprompted review

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