Whilst they are a brilliant idea, I really like the themes. These are Christmas presents for friends so was a tad disappointed there were no glasses to go with the set & considering the value, I proba... See more
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I have used Enchanted Drinks many times now, including for a ‘pimp your prosecco’ station at my wedding. Their products are amazing quality and make amazing gifts for people too. They went above and b... See more
Fantastic company and service! Highly recommend! Always super quick and their customer service is always happy to help if there's an issue with an order. Had 5 boxes from them now and everyone who's r... See more
Company replied
Great cocktails and service has always been first class. Always look forward to my monthly subscription box the variety of cocktails are amazing so glad i talked my daughter into this aswell i dont n... See more
Company replied
Company details
Written by the company
Online shop for cocktail making kits, alcohol gift sets and drink shimmer.
Contact info
United Kingdom
- info@enchanteddrinks.co.uk
- enchanteddrinks.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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Great service and customer care
Great service and customer care. Products are excellent and well presented.

Reply from Enchanted Drinks
Fantastic gift company
Fantastic company and service! Highly recommend! Always super quick and their customer service is always happy to help if there's an issue with an order. Had 5 boxes from them now and everyone who's received them have loved it. So many different gift types to choose from too for all occasions!

Reply from Enchanted Drinks
Would definately recommend
Would definately recommend. Lovely product that's so special, great customer service, fast delivery. Fabulous gift sets and great company to deal with

Reply from Enchanted Drinks
Great gift ideas
Amazing customer service, would highly recommend as these make excellent gifts. Presentation is outstanding with a great variety of products. I will definitely be using this service again X

Reply from Enchanted Drinks
A great company to order gifts from
A great company to order gifts from. I have used them multiple times and each time the level of service and attention to detail making up the boxes has been impeccable. The gift boxes are presented wonderfully. Would 100% recommend anyone to purchase from them!

Reply from Enchanted Drinks
10 out of 10 experience for me
Absolutely made up with all of my orders! I’ve bought the 12 month cocktail kit subscription and I have loved every box! I have since ordered additional gifts sets and cocktail gifts for friends and have always been so pleased with the speedy service and customer service received. Would recommend you to everyone.

Reply from Enchanted Drinks
Excellent cocktail subscription service!
Absolutely love the cocktail subscription boxes - they are a great way to try lots of different types of cocktails and everything is already measured out for you they are absolutely brilliant! 🍹

Reply from Enchanted Drinks

Reply from Enchanted Drinks
One of the best gift companies around!
One of the best gift companies I have ever ordered from. The products are lovely, service is great and delivery was on time. Would 100% recommend!

Reply from Enchanted Drinks
Excellent customer service
Excellent customer service. After realising they had sent me the wrong box the day before my husband’s birthday, I contacted them and they sent out the correct box, next day delivery and it arrived on time. Lush cocktails too. Highly recommend

Reply from Enchanted Drinks
First and last order
This was my first order and I purchased 2 gifts. 1 was great. The other came in a damaged box (which I’d paid £5 for) I contacted them straight away and they blamed Royal Mail even though it was quite clear the box was damaged before it was sent (it was ripped along where it bends to open.) They sent out a replacement box on a 24 hour tracked delivery and said I’d get it the next day however currently it still hasn’t arrived. They also forgot to add an item which I advised them of on the 19th and even though they are advertising that you can order upto 21st and still get it by Christmas they chose to refund me instead. I have to wait upto 10 days to get that refund though. So my friend got a gift in a damaged box with a missing item. Very disappointed, won’t be coming back and definitely wouldn’t recommend. I will say that their customer service was prompt but that’s the only positive.
Recommend
Great company, I've ordered twice and had no problems. The packages arrived quickly and in perfect condition. Lovely cocktails! Will order again

Reply from Enchanted Drinks
Absolutely perfect gift for my best man…
Absolutely perfect gift for my best man at my wedding. Good price. So quick for delivery. Can't fault this company at all. Thankyou. Will definitely use again.

Reply from Enchanted Drinks
Not great customer service
So disappointed with my delivery.
The items inside were great but the “Happy Birthday” box I had paid extra for arrived damaged. I made contact immediately and after a few hours had a response to say they were sorry and they would send another box. Unfortunately this was no good to me as I had ordered in time for a friends birthday that was on the same day as the item delivered.
When I made management aware they said sorry nothing they could do as they had posted the replacement box - there was a couple of hours between responses.
Will not use again
Absolutely excellent service!
Absolutely excellent service!
Ordered a birthday box yesterday (very last minute) for my mother in laws birthday today. I didn't expect it to arrive today but it has and it is beautiful.
Thank you so so much.
This is the 2nd purchase from this company and I would highly recommend.

Reply from Enchanted Drinks
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