Very happy with ordering from Encore. I've used them across multiple schools and multiple orders over the past few months. The quotes come in fast and then the processing\delivery even faster than... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Friendly and helpful customer service! Recently placed an order for classroom set of headphones- Amanda and Caitlyn were knowledgeable about the products. They even reached out about a product being... See more
Company replied
Caitlyn was absolutely amazing and was so nice. I know Joann was a silent partner in our exchange but these ladies work seamlessly together and got the job done quickly, efficiently and with the best... See more
Company replied
Entire staff was exceptional! From Amanda preparing my quote & following up with me throughout the entire process, to Caitlyn with my purchase, & getting all the receipts & invoices together. It was a... See more
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Company details
Written by the company
Encore Data Products supplies technology accessories for listening, learning, testing and training. Our core products include headphones, headsets, earbuds, syncing and charging carts, audio visual (AV) equipment, presentation tools and more. We proudly offer excellent customer service, competitive prices, and easy ordering for customers in the education industry.
Contact info
1729 Majestic Drive, Suite 5, 80026, Lafayette, United States
- (866) 926-1669
- sales@encoredataproducts.com
- encoredataproducts.com
4.9
Excellent
930 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Encore Data Products
Appreciate the review, Ken!
Super convenient payment method
They allowed me to use an alternate payment method which made the transaction super easy and convenient. They sent the confirmation number and it arrived via USPS as promised. Thanks!!
27 May 2025
Reply from Encore Data Products
Thanks for the review, Gregory!
Reply from Encore Data Products
Thank you for taking the time to leave us a review, Marilyn!
Reply from Encore Data Products
Thanks for the great review!
Quick & easy, Friendly rep
Really my order was for one item only but the process was easy and fast. I placed my order over the phone and the rep was very helpful.
14 May 2025
Reply from Encore Data Products
Thanks for the great review, Elsa!
Superb!
We have been a customer of Encore since late 2020 when our staff guided tours became audio guided tours. We have purchased thousands of the earbuds. Always a professional and customer friendly experience with any of the staff. Shipped quickly and correctly. Always a pleasure to interact with Encore! (The name says it all!) Bravo
11 April 2025
Unprompted review
Reply from Encore Data Products
We appreciate the continued business and excellent review!
The customer service representative was…
The customer service representative was very helpful, kind and cheerful. It made me smile when she answered the phone.
30 April 2025
Reply from Encore Data Products
We appreciate the great review!
Joanne Wood was helpful
Joanne Wood was helpful, efficient and responded very quickly to my request
5 May 2025
Reply from Encore Data Products
Thanks for the review, Sandy!
Customer service and price matching.
16 April 2025
Reply from Encore Data Products
Appreciate you leaving us a review!
Reply from Encore Data Products
Thanks for the review, Michelle!
Good sound and comfort all around
Good sound and comfort all around! I wish the ear pieces were a little more comfortable, but I think these are set up to be more durable and long-lasting.
14 March 2025
Reply from Encore Data Products
Thanks for the review!
I did not like paying shipping
I did not like paying shipping. I am a teacher and I'm ordering these for my students and paying with my own money. Free shipping would be wonderful.
4 April 2025
Reply from Encore Data Products
Hello Jennifer, unfortunately at this time we only offer free shipping on orders over $50. The reasoning behind this is to avoid us losing money on small orders due to the cost of shipping. We do appreciate teachers like you that are paying for students supplies out of their own pockets, and we appreciate your business! I'll make sure to bring your feedback to our team and see if there is anything we can do to increase the number of orders that are eligible for free shipping. Also, if you haven't already entered, I wanted to let you know that Encore hosts a monthly headphone giveaway at www.freeclassroomheadphones.com that we encourage you to sign up for! A new winner is selected every month for a chance to win $300+ worth of headphones.
Thank you so much for the free sample
Thank you so much for the free sample. These are great headphones and I am discussing with my administration about purchasing more for my classroom.
26 March 2025
Reply from Encore Data Products
We appreciate the review, Kristin!
Recommendation from a friend
Recommendation from a friend. I called and they got my headphones to me in a rush, which made my event go off perfect! Thank you!
21 February 2025
Reply from Encore Data Products
Great to hear your event went well! Thanks for taking the time to leave us a review.
Joanne Wood was amazing
Joanne Wood was amazing! She was so helpful and explained the new products. I didn't feel pressured. Thank you! We will be ordering soon!
27 February 2025
Reply from Encore Data Products
Thank you for the review!
Will definitely be purchasing from here again😊
Joanne and Nancy on the Encore team are amazing. We had a unique situation that they helped us navigate. We appreciated their flexibility and willingness to help! Will definitely be working with them in the future.
25 February 2025
Reply from Encore Data Products
Awesome to hear! Thank you for taking the time to leave such a great review.
Excellent service
Excellent service, quick orders, everything you can ask for! Thank You!
13 February 2025
Reply from Encore Data Products
Appreciate the review, Jordan!
Customer service was excellent
10 February 2025
Reply from Encore Data Products
Thanks for the review, Lisa!
Encore Data Products Inc. are the best!
I got to work with (Joanne Wood) awesome sweet lady! She explained everything to me and got me the quote I needed and this made the process easy and quick. If you haven't used them before what are you waiting on, the products & headphones are great!
28 January 2025
Unprompted review
Reply from Encore Data Products
Appreciate the review, Shanta!
Service was excellent
Service was excellent. Order arrived quickly with no shipping or receiving issues.
30 January 2025
Reply from Encore Data Products
We appreciate your business, and thank you for your review!
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