Encoreluxe Reviews 

56
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Any business would do well to look at this company for a lesson in customer service and efficiency. They purchased my ladies Omega watch. The offer was fair, the whole process was flawless, straightfo... See more

Rated 5 out of 5 stars

I was very nervous about selling my Tiffany’s diamond ring, but was so impressed with the service from Encore Luxe. An offer for my ring was sent through within hours of completing the form and sendin... See more

Rated 5 out of 5 stars

I can’t vault Ashley and his company. I contacted him regarding selling a high value bag, he was very patient with me and answered the many questions i had through email and phone calls, i never felt... See more

Rated 5 out of 5 stars

Great experience - sold two bags and both offers were very reasonable and fair against current market, process was very efficient bags sent Monday and payment received Wednesday. Was kept up to date w... See more


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4.8

Excellent

TrustScore 5 out of 5

56 reviews

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4.8

All reviews

(56)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service, super past payment

Quick responses with very fair price for items. Easy to post out, received money on the same day straight in to the bank account. I was wary on occasions, as I sent a lot of items, but was reassured all the way through to the payment. Would not hesitate to use again. Many thanks!

3 November 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company to deal with

Any business would do well to look at this company for a lesson in customer service and efficiency. They purchased my ladies Omega watch. The offer was fair, the whole process was flawless, straightforward and I was kept informed at every single stage throughout. The payment was prompt and I have no hesitation in highly recommending them.

3 October 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I’ve had an excellent experience with Encore Luxe. The team were professional, friendly and very quick to respond to any questions. Ashley made the whole process so smooth and straightforward, with clear communication and great customer service throughout. I’ve used them twice for the sale of my jewellery and would happily recommend them :)

26 October 2026
Unprompted review
Rated 5 out of 5 stars

Superb service

I recently sold a watch to Encore Luxe and suffice it to say the service I received was exceptional. The detailed communications from Ashley Hainsworth, and not the least the speed of response, were excellent and I wouldn't hesitate to recommend them

29 October 2026
Unprompted review
Rated 5 out of 5 stars

I recently sold a pair of Dior Jordans…

I recently sold a pair of Dior Jordans through them and, given the value of the shoes, I was initially quite sceptical about shipping them. Instead, I decided to drive up to their offices and drop them off in person.

The whole transaction was smooth from start to finish. They honoured the agreed price, and the experience was excellent throughout. Really pleased with how everything went, and I hope to do business with them again in the future. Would definitely recommend!

26 October 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely flawless process

From making an enquiry about valuation of my Tag Heuer watch on Friday to receiving payment on the following Monday, the process was absolutely flawless.
Ashley was very prompt with his replies and was a pleasure to deal with from start to finish.

26 October 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company

I can’t vault Ashley and his company. I contacted him regarding selling a high value bag, he was very patient with me and answered the many questions i had through email and phone calls, i never felt stupid for asking, or pushed to sale, He kept me up to date throughout the bags journey to him. The money was sent to me the same day he received the bag without any issue.
I will be using the company again! Highly recommend.

23 October 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent service from start to…

⭐⭐⭐⭐⭐ Excellent service from start to finish

I had a wonderful experience selling my diamond ring to EncoreLuxe. Ashley handled my entire transaction and was absolutely lovely to deal with from start to finish.

Ashley was friendly, professional, patient and reassuring, answering all my questions and keeping me informed throughout the process. I really appreciated the clear communication and the way everything was explained to me, which made selling my ring so much easier and stress-free.

Thank you, Ashley, for your excellent customer service and for making the whole experience such a positive one. I truly appreciate all your help.

I would happily recommend EncoreLuxe to anyone looking to sell their jewellery. Five-star service! ⭐⭐⭐⭐⭐

23 October 2026
Unprompted review
Rated 5 out of 5 stars

Fast and reassuring service

I was very nervous about selling my Tiffany’s diamond ring, but was so impressed with the service from Encore Luxe. An offer for my ring was sent through within hours of completing the form and sending photos. I had a number of questions which were answered very promptly. I then posted the ring with the postage paid for and arranged by Encore Luxe. It arrived 2 days later and within 2 hours of arrival, it had been inspected and authenticated, and the full offer amount was in my bank account.

23 October 2026
Unprompted review
Rated 5 out of 5 stars

Excellent communicarion and quick payment

Communication from them was excellent and when I was a little aprehensive Ashley very kindly spoke to me on the phone and provided reassurance. Payment for my bag was made within 3 days of posting! Highly recommend.

23 October 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

First time using this company and would definitely recommend! Made every step to make you feel comfortable and very clear instructions on how things work. Excellent service and quick turnaround. Great company.

23 October 2026
Unprompted review
Rated 5 out of 5 stars

Very patient

Very patient, Ashley was great to deal with, Shipped my item on Tuesday, received payment on Thursday. Very quick would recommend

22 October 2026
Unprompted review
Rated 5 out of 5 stars

10/10

Ashley was amazing, the offers were very generous I felt compared to other resell companys and I felt very reassured and updated the entire time. I posted on Monday and by Thursday my bags had been authenticated and I had been paid. So quick and efficient! Would recommend and definitely use again.

22 October 2026
Unprompted review

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