A massive thank you to the team at Encore for all of their help. Ultimately we went in a different direction, but the communication and support was excellent. A shout out to Lisa and Fergus for work... See more
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Giovanni Gagliano was a perfect singer just what I was looking for.. Hes got an amazing voice, very friendly and happy to sing any requests. We had a 60th birthday party for my husband and lite... See more
Company replied
Absurd deposit rules when you don't know if a musician can deliver. I tried booking a musician for an event and we need to talk with him first. The system or the musician, not sure which, wont all... See more
Company replied
From a Musician/DJ perspective I'll have to say absolutely Flawless,now that might seem worthless because we have a business relation but its definitely the case,so if the Artists/Performers are all H... See more
Company details
Written by the company
Bring your event to life with the UK's largest selection of talented bands, musicians, and singers. Discover unforgettable performers and create moments that resonate forever.
Contact info
London, United Kingdom
- 02031111480
- bookings@encoremusicians.com
- encoremusicians.com
4.1
Great
433 reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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We had a great evening Chris was…
We had a great evening Chris was exceptional everyone enjoyed the evening a good variety of music.
What a talented musician
2 February 2024
We hired MARK HAYNES as a Bagpiper for…
We hired MARK HAYNES as a Bagpiper for our mum's funeral on Wednesday 7th February 2024. Mark and I unfortunately did not get the chance to meet in person beforehand, but we did have clear and continued communication.
Mark was fantastic on the day. As a Scottish family we have booked and heard many bagpipers over the years but Mark is definitely up there with one of the best 👌 Everyone, even the funeral director commented on how amazing he was.
So once again Mark, a MASSIVE thank you for your professionalism and expertise. Hopefully we will get to book you again!!
7 February 2024
Unprompted review
Easy Booking system…
I struggle with on line and I found that someone very helpful would contact me on the phone if I needed them to. The whole process was smooth
3 February 2024
Andrew Brian Bagpiper.
Using Encore was effortless and simple. Bagpiper Andrew Brian played wonderfully at my mother's funeral, giving her the best possible send off. Andy was very professional, liaising with funeral directors and cemetery attendants prior to the event. Ensuring the best service could be delivered. I hope to secure this outstanding musician's service's again in the future hopefully for less solemn circumstances.
1 February 2024
Unprompted review
Excellent service ,looking forward to…
Excellent service ,looking forward to RuthPotts performing for us !
1 February 2024
Professional Excellent Service
Always helpful, very professional and offer a really excellent service for Booking bands etc.
30 January 2024
Burns Supper at Ashford Manor golf club
We booked Andrew Sanderson for a Burns Supper at our golf club in Ashford,
He checked with us what we wanted beforehand. He turned up promptly and played outside to welcome all our guests and afterwards he piped in the haggis.
He was well turned out and smartly dressed in a kilt.
He was exceptionally friendly and polite.
If you decide to book him for a function, you will not be disappointed.
27 January 2024
Unprompted review
makes it all really easy
Encore makes it really easy to find the right musicians to play live. It makes it easy to see the fee and also easy to pay.
15 January 2024
This is a very friendly site easy to use
14 January 2024
60th Wedding Anniversary booking
Did have a problem with the 2nd payment, not really sure why. The 2nd attempt went through right away.
Happy in general so far thanks
31 December 2023
Friendly and fast.
Simple to use website and quick contact to give a choice of musicians. Very quickly contacted by my piper Millie who has been delightful to deal with. A great experience.
30 December 2023
Total package from bands , booking and payment
Really easy website to find the band artists you require. Having video slides of each of the band and singers . Easy payment set up .
29 November 2023
Sax performer for Company Party
We did a booking for a sax performer, and our experience was awesome!
The performer was amazing and our guests are the Company Christmas party really enjoyed the atmosphere.
Thank you so much!
7 November 2023
A great website to choose…
A great website to choose musicians/singer. The response from Musicians was quick. I was able to pre-view their talent and listen to their songs before I made my decision.
I would use this service again
3 December 2023
Terry and Christine. Piping duet.
Terry and Christine were wonderful. Willing to adjust their performance timing to suit our slightly delayed timings. Played wonderfully and had people singing along. Great feedback from our guests and indeed the venue. Heartily recommend them! Thanks Terry and Christine.
2 December 2023
25% Mark-up on musicians price.
I have been a musician on this platform for several years and have had dozens of bookings.
Encore provide a good website service to search for musicians, and provide a seamless payment service that protects customers, plus they have processes to check the abilities and performance of the musicians on their platform. It is probably the best run of the platforms that musicians can easily join. However, Encore have three significant concerns for customers you should know about:
1) They Charge a 25% mark-up on the artists fees, for running the website and payment system. This will add up significantly if you hire a large band/premium performer or people from far away.
2) They put a floor under the prices quoted by musicians, in order to maximise their own revenue.
3) They will try to get you to post a job even if you are just looking at who's available, which is a pain for everybody.
I am posting this review now, because the 25% mark-up now applies to all costs, including travel (previously travel was excluded).
If you see an artist you like on Encore, you will probably find them somewhere else, for less.
12 September 2023
Unprompted review
Reply from Encore Musicians
Hey there,
George from the Musician Support team here.
Thanks so much for your review. I’m so glad to hear about your positive experiences with Encore, and I’m also really glad to hear that you’ve secured lots of well-paid work through Encore over the years.
I’ll be sure to address all of your important points, but I’d really appreciate it if you took the chance to read the benefits of using Encore below.
1. 20% Service Fee:
Encore makes the booking and event experience far smoother and safer for both customers and musicians compared to booking directly on a musician’s website, guaranteeing a worry-free experience.
Here’s how we do that:
- Secure Payments
Our fee ensures the use of an extremely secure payment provider, providing peace of mind for both customers and musicians. We prioritise the importance of safe transactions, so all payments are incredibly well protected. This does cost us a lot to operate, but it’s well worth it for musicians and customers alike, as it allows secure and timely payments that are protected by our refund policies.
- World-class Support
Our service fee helps fund a robust customer service team, who are on hand 7 days a week to assist with bookings, respond to queries and quickly resolve any issues. We also have a team of Bookings Experts on hand to help customers with their music search, a Technical team keeping the website running smoothly, a Marketing team that attracts a constant stream of well-paid enquiries, team members in charge of chasing and securing payments for our musicians, as well as a dedicated team of Musician Support Experts who will help you with any issue (big or small!).
- No Sign-Up or Subscription Fees
Encore is free to join and free to use. As musicians ourselves, we believe that we should only make money when we’ve helped a musician secure a well-paid booking. This is why we charge a service fee to our musicians whenever they’ve secured a booking through us, rather than charge an ongoing subscription fee.
- Professional Supplier Guarantee
We’ve all heard the stories of customers receiving nightmarish service from event and wedding suppliers. Our team’s musician vetting service ensures every customer is in the safe hands of a true professional.
2. Minimum Fees
You raise an important point about the pricing floor. This is really important to us, and is in place to ensure fair compensation for musicians.
Like everyone, professional musicians deserve a fair wage, and so the minimum fees enforced on the site are in line with the Musicians’ Union minimum recommended fees.
This helps prevent the undervaluation of your talent and expertise, and guarantees that our customers are booking true professionals for their special events.
3. Travel Expenses
Thanks for raising this - your sentiment is totally understandable.
However, this change simplifies the quoting process for all parties and aligns with industry standards. Rest assured we have been monitoring the quoting changes very closely, and our findings show that they have been positive for our musician community. We’ll be sharing more on that with all our musicians very shortly.
Again, I really appreciate the time you’ve taken to write your feedback, and we do want to make sure we’re giving you the best service possible, so please do pop me a line directly at george@encoremusicians.com if you have any further ideas or questions.
Thanks for being part of our musician community!
Best,
George
Musician Support Lead
QUICK AND EASY BOOKING
QUICK AND EASY BOOKING. RAPID RESPONSE FROM ARTIST. GREAT COMMUNICATION.
4 November 2023
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