END. - Broadwick St Reviews 6,203

TrustScore 4.5 out of 5

4.3

Broadwick Street 59, W1F 9QH London, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I ordered Aēsop Hwyl from END. and was very pleased overall. The price was extremely fair, especially with free shipping, and the product arrived safely and well packaged. The item itself was exa... See more

Company replied

Rated 4 out of 5 stars

Im not typically a big reviewer but I was served by the lovely Elissa in END today and she made my experience! She was so lovely, attentive and made me feel confident! -1 star for the incredibly r... See more

Company replied

Rated 3 out of 5 stars

The delivery on time very good. The package also good. The Tshirt is good the New Balance shoe awesome, only the converse 70 disappointed because the shoe is made in Vietnam. The shopping list stated... See more

Company replied

Rated 5 out of 5 stars

Customer service at END is second to none & a particular shout out to Bry who went above & beyond. I purchased a pair of trainers that were defective ( no fault of END). From the moment I contacted cu... See more

Company replied


Company details

  1. #170 of 242 best companies in Men's clothes shop
  2. #379 of 618 best companies in Clothing Shop
  3. #208 of 282 best companies in Fashion accessories shop
  4. #134 of 215 best companies in Shoe shop
  5. #32 of 66 best companies in Streetwear store

About END. - Broadwick St

Written by the company

END clothing logo



From the North East to the world, END.’s drive to inspire and educate its community has remained steadfast since 2005. Through fashion, design, art and music, we’ve brought globally-recognised names and emerging luxury and streetwear designers straight to your doorstep, wherever you are in the world. With 800+ brands to choose from - and a hand curated range from the likes of Stone Island, Palm Angels, Nike, Moncler, Arc'teryx and Birkenstock - an unparalleled range of brands and exclusive premium labels that never miss the mark.

From shipping to over 70 countries on mobile, tablet and desktop - to live chat and hassle-free returns - customers remain at the core of our community. Or, take a break away from the screen, and come visit us in one of our stores in Newcastle, Glasgow, Manchester, London and Milan. Here, you’ll also find live workshops and events so you’ll feel like an industry insider in no time.

We provide our worldwide community with an unparalleled experience, both face-to-face and online, from our North East headquarters in Washington to our Highbury office in London. So, whether you're looking for the latest viral sneakers, or forward-thinking, cutting-edge fashion - you can always count on END. to come through.

Contact info

  • Broadwick Street 59, W1F 9QH, London, England, United Kingdom

  • 442072873676

4.3

Excellent

TrustScore 4.5 out of 5

6k reviews

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1-star

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Rated 2 out of 5 stars

I had received the wrong size

I had received the wrong size! I had ordered a large but received a medium
Quite disappointed considering I had already taken the tag off worn it and washed it before even noticing, I thought it was a bit small for a large but it was to late
Order number is #4401452901

11 May 2026
Rated 1 out of 5 stars

Underhanded

I ordered a jacket from END but unfortunately it was the wrong size. The returns are free so there was no problem there. My issue was that END did not act within their own returns policy. I returned the jacket having filled out the return slip, this indicated that I was returning the jacket for a change in size only. The returns policy states that a refund will only be issued if an item is unavailable or out of stock. I have emails from an END customer service agent stating the same. Despite the item being readily available a refund was sent to my bank? When I went to order the jacket again in the correct size I was being charged £17 more for the exact same thing! I raised this issue with END and got a load of drivel back about a promotion having ended. But the issue all along was END not following their own published policy. Instead they deliberately issued a refund instead of exchanging the item, all so they could wring another £17 out of a customer for the exact same order. I personally would not purchase anything from any company anywhere that acts so underhandedly. I ended up purchasing the same jacket direct from Adidas at a much cheaper price.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service provided by Connor

Great service provided by Connor! Helped me with with everything I needed!

25 May 2026
Unprompted review
END. - Broadwick St logo

Reply from END. - Broadwick St

Hi Ella, 

Thank you for your kind review! 

We’re really pleased to hear that you received great service from Connor. It’s always good to know when a member of the team has made a positive impact, and we’ll be sure to pass your feedback on to him.

We appreciate you taking the time to share your experience with END.

Kind regards,

END.

Rated 5 out of 5 stars

Delivery fast

Delivery fast

18 May 2026
END. - Broadwick St logo

Reply from END. - Broadwick St

Hi there,

Many thanks for your review!

We are pleased to hear delivery was speedy and on time.

Kindest regards.
END,

Rated 5 out of 5 stars

Thank you

Everything perfect

21 May 2026
END. - Broadwick St logo

Reply from END. - Broadwick St

Hi there,

Thank you very much for your review!

Great to hear everything went perfectly :)

Kindest regards.
END.

Rated 3 out of 5 stars

The delivery on time very good

The delivery on time very good. The package also good. The Tshirt is good the New Balance shoe awesome, only the converse 70 disappointed because the shoe is made in Vietnam. The shopping list stated made in USA. I’ve been lied by the ads, please update the shopping list stated the truth of the makers. Really Really disappointed and angry. So i hope the next order i got more discounts to compensate this.
Thanks and Regards

20 May 2026
END. - Broadwick St logo

Reply from END. - Broadwick St

Hi Norazhar,

Thank you very much for your review.

Whilst we are happy to hear of the positives with your shopping experience, we are super disappointed to hear of the issue with the Coverse you received.

If you would like to contact our Support Team on our messaging service, or via email to info@endclothing.com, we would be very happy to look into this and provide assistance.

Our sincerest apologies again for the disappointment caused.

Kindest regards.
END.

Rated 5 out of 5 stars

Quick easy order fast delivery

Quick easy order fast delivery

20 May 2026
END. - Broadwick St logo

Reply from END. - Broadwick St

Hi Phil,

Many thanks for the review.

We are pleased to hear your shopping experience was quick and smooth. The best way it can be!

All the best.
END.

Rated 5 out of 5 stars

Aēsop Hwyl from END

I ordered Aēsop Hwyl from END. and was very pleased overall. The price was extremely fair, especially with free shipping, and the product arrived safely and well packaged. The item itself was exactly as expected: authentic, high-quality and in perfect condition.

Shipping took a little longer than hoped, though this seemed more likely to be related to DPD rather than END. itself. The overall shopping experience was still very positive, with a strong product selection and reliable packaging.
Shipping time was just as predicted by END.

I would happily order again, especially when the price is right and the purchase is not urgently needed.

20 May 2026
END. - Broadwick St logo

Reply from END. - Broadwick St

Hi Leonard,

Thank you very much for the review!

Great to hear the item was as expected,

We do apologise for the longer than expected delivery, we are always looking to improve and shorten the time for international deliveries, so your feedback is much appreciated!

Kindest regards.
END.

Rated 5 out of 5 stars

Really good service as per usual by…

Really good service as per usual by END. Not my first time shopping with them and I will shop with them again.

Thanks for the great service!

20 May 2026
END. - Broadwick St logo

Reply from END. - Broadwick St

Hi Ben,

Many thanks for the great review!

We are very pleased to hear of the good service we were able to provide.

Thanks for your continued trust in us!

All the best,
END.

Rated 5 out of 5 stars

Great top and arrived at my designated…

Great top and arrived at my designated click and collect station very quickly. Very pleased

19 May 2026
END. - Broadwick St logo

Reply from END. - Broadwick St

Hi David, 

Thank you for review! 

We’re really pleased to hear you’re happy with your top and that it reached your chosen click‑and‑collect point so quickly. 

It’s great to know the process worked smoothly for you, and we appreciate you taking the time to share this with us.

We aim to provide as many options as possible to ensure the delivery process can be as simple as possible. 

We hope to welcome you back to END. very soon! 

Kind regards,

END.

Rated 5 out of 5 stars

Great service and prompt delivery

Great service and prompt delivery

18 May 2026
END. - Broadwick St logo

Reply from END. - Broadwick St

Hello Shay,

Thanks for your review.

Really glad to hear everything arrived quickly and that the service hit the mark for you.

Keeping things smooth from order to delivery is exactly what we aim for.

Appreciate you taking the time to share this!

END.

Rated 5 out of 5 stars

Excellent service and product

Excellent service and product, good price and prompt delivery

18 May 2026
END. - Broadwick St logo

Reply from END. - Broadwick St

Hello Kevin,

Thanks for your review.

Really pleased to hear everything ticked the boxes, from the product itself to the price and how quickly it got to you.

Appreciate you taking the time to share this, and hope we can keep it up for you next time.

END.

Rated 5 out of 5 stars

Good

Good turnaround time and happy with the items

14 May 2026
END. - Broadwick St logo

Reply from END. - Broadwick St

Hello Demetrius,

Thanks so much for taking the time to share your feedback.

We’re really pleased to hear you were happy with both the items and how quickly everything arrived.

Thanks again for your kind words!

END.

Rated 5 out of 5 stars

Great quality clothing

Great quality clothing. Quick delivery.

12 May 2026
END. - Broadwick St logo

Reply from END. - Broadwick St

Hi Dolores,

Thank you very much for your review!

We are pleased provide quick delivery and great products :)

Amazing to hear you love your order.

Many thanks Dolores.
END.

Rated 5 out of 5 stars

Everything was good was better than i…

Everything was good was better than i expected…

15 May 2026
END. - Broadwick St logo

Reply from END. - Broadwick St

Hello Mihang,

Thank you for your feedback!

We’re really pleased to hear that your experience turned out better than you expected, that’s always great to know.

It’s exactly what we hope for when someone shops with us, so it’s rewarding to hear everything worked out so well for you.

We appreciate you taking the time to share your thoughts, thanks again for your support.

END

Rated 5 out of 5 stars

This is a beautiful top and in a size 4…

This is a beautiful top and in a size 4 fits my wife well with room to spare soo it is not too tight and she loves the design too. Delivered very quickly and nicely wrapped too. Thanks 🤩.

12 May 2026
END. - Broadwick St logo

Reply from END. - Broadwick St

Hello Thomas,

Thank you for taking the time to leave such a thoughtful review.

It’s great to hear the top was just right for your wife having a comfortable fit with a little extra room can make all the difference, so we’re really pleased it worked out so well.

We’re also glad she’s enjoying the design, as that’s something we carefully consider when putting our range together.

It’s lovely to know the delivery arrived quickly and that the packaging added to the overall experience too.

We always try to make sure orders arrive looking as good as they should.

We really appreciate your kind words, thank you again for your support.

END.

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