Endeavour Magic Mortgages Reviews 

98
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service and professionalism, noting their extensive knowledge and dedication. People appreciate the personalized approach, where advisors go above and beyond to provide support and guidance throughout the entire process. Reviewers frequently highlight the clear and prompt communication, keeping them well-informed and reassured at every stage. This dedication results in a smooth and stress-free experience, with many customers feeling fully supported and understood. People highly recommend their services for making complex financial processes easy and worry-free.

What people talk about most

Staff

Consumers find staff to be positive, consistently describing them as an amazing, helpful, and professional... See more

Service

Users describe positive interactions with service, consistently recommending it due to its efficiency,... See more

Customer service

Customers had positive experiences with customer service, highlighting the seamless process, clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been using Mark & Charles for several years now regarding our mortgages etc. They simply are amazing guys who go above & beyond to help aasist in any matters financially related...They are, h... See more

Company replied

Rated 5 out of 5 stars

Thank you to Mark and Charles at Endeavour Magic Mortgages for their support with our remortgage. They gave us clear guidance at every stage and explained our options in plain language. They kept... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing team Mark and charles helped me with my remortgage, home /contents and life insurance Great team work and fully informed all the way through the process. Full recommendation them... See more

Company replied

Rated 5 out of 5 stars

Is the second time we have chosen Endeavour Magic Mortgages as Mark and Charles provided excellent service. We have now purchased the lifetime pack so all our future mortgages will be done with them a... See more

Company replied


Company details

  1. Mortgage broker
  2. Business insurance company
  3. Health insurance agency
  4. Home Insurance Agency
  5. Income Protection Insurance Company
  6. Life Insurance Agency

Written by the company

Family owned brokerage, helping you on a magical mortgage journey. Professional mortgage services include Purchases, Remortgages and Buy to Let. Protection wizards; including Life Insurance, Critical & Serious Illness cover, Income Protection, Building and Contents Insurance & Private Medical Insurance. We try very hard to influence the best outcomes for our clients and friends using our supernatural powers (which is our 20+ years industry knowledge, not really a magic wand!) Reviewing and advising on your “Death Pledge” Mortgage and Protection.


Contact info

4.9

Excellent

TrustScore 5 out of 5

98 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(98)

34 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First-time buyer

As first-time buyers, we had no idea what to expect going into the mortgage process but Mark and Charles made everything so much easier. From the very beginning, they were incredibly helpful, patient, and thorough. Every step of the way was clearly explained, and no question ever felt too small or silly. They took the time to break everything down in a way that made sense, which gave us real peace of mind. Couldn’t recommend Endeavour Magic Mortgages more if you’re looking for people who actually care and know their stuff!

7 July 2025
Unprompted review
Endeavour Magic Mortgages logo

Reply from Endeavour Magic Mortgages

Thank you for your lovely review Beth. It was a pleasure looking after you both and I can't remember any silly questions... Wishing you the very best of luck and laughter in your first family home together. Don't forget you promised me that invite to your wedding.. 🤔😊. Kind regards Mark & Charles

Rated 5 out of 5 stars

Outstanding service, start to finish!

Working with Mark & EMM has been an absolute pleasure. He's not just a mortgage broker - he's more like a trusted friend or even a family member guiding you through one of the most important financial decisions of your life.

He is always punctual, incredibly thorough, and takes the time to explain every single detail with clarity and patience. What really sets him apart is that he always thinks a few steps ahead and brings smart, proactive ideas to the table.

He truly takes the time to understand your personal situation and offers solutions tailored to your needs. No matter how busy he is, he always makes time for you - and you never feel rushed or overlooked.

If you're looking for someone who genuinely cares and goes far beyond the typical role of a mortgage broker, I cannot recommend Mark &EMM enough. Outstanding service, start to finish!

4 July 2025
Unprompted review
Endeavour Magic Mortgages logo

Reply from Endeavour Magic Mortgages

Thank you for such a great review Maria. It was an absolute pleasure looking after you to reach your goals. I'm going to miss our chats and updates.. We will be here when you current mortgage schemes expire to help you again and again.. Kind regards Mark & Charles 🪄

Rated 5 out of 5 stars

A less daunting, more friendly approach to mortgages

Charles and Mark were absolute stars during our remortgage, they took everything into consideration including a plan to move house during this current term

They were very flexible with us and kept us updated through the whole process in a friendly and honest way!

10/10 would definitely recommend to a friend 👍

29 June 2025
Rated 5 out of 5 stars

Bespoke and first rate service

Mark and Charles at Endeavour Magic Mortgages have found us brilliant mortgage products. They have a lot of knowledge and expertise to navigate even the trickiest of customer situations. Thoroughly recommend them and their Facebook page that gives regular updates on interest rates and mortgage markets. A bespoke and first rate friendly service.

22 June 2025
Unprompted review
Endeavour Magic Mortgages logo

Reply from Endeavour Magic Mortgages

Thank you Val, for the fantastic review. We always try to deliver the best outcomes even on the most trickiest cases. Kind regards Mark & Charles.

Rated 5 out of 5 stars

Fantastic,Knowledgeable service from start to finish

Have been using Endeavour for our mortgage advice for many years now, and always get an amazing service.
Mark & Charles are so knowledgeable and always find us the best deal. They are so proffesional and listen to your needs and work very hard to compile the best mortgage, insurance etc . They both also have a great sense of humour so that makes the process a little less boring!
Their honesty & professionalism is 100% . We would recommend their services to anyone needing help in any mortgage, insurance etc matters ...👌👌👌

1 June 2025
Unprompted review
Endeavour Magic Mortgages logo

Reply from Endeavour Magic Mortgages

Thank you for the lovely review Jane. We try to be entertaining in what can be the boring world of Mortgages and Protection. We are always here for you. Kind regards Mark & Charles

Rated 5 out of 5 stars

Mark Collins

Mark was very friendly, very helpful and very knowledgeable. Also patient with me while explaining In detail what I needed to know.

10 June 2025
Unprompted review
Endeavour Magic Mortgages logo

Reply from Endeavour Magic Mortgages

Thank you for your review Jackie. Always happy to help. Kind regards Mark

Rated 5 out of 5 stars

I would throughly recommend Mark and…

I would throughly recommend Mark and Charles at Endeavour Mortgages. They are very thorough, kept a close eye on what was happening to interest rates and got the best mortgage for me.

31 May 2025
Unprompted review
Endeavour Magic Mortgages logo

Reply from Endeavour Magic Mortgages

Thanks for your lovely review Helen. It's always a pleasure looking after you. Kind regards Mark & Charles.

Rated 5 out of 5 stars

They really are magic!

The clue is in the name.
This family business take pride in the service they deliver & it shows.
Mark & his son Charles have worked tirelessly, tiptoeing my wife & I through our recent remortgage.
We have had the pleasure of working with Mark for several years now. His knowledge & experience is second to none, it is all delivered & explained in language you can understand, each step of the process we have been walked through, with no question ever being too much trouble to answer. You are made to feel like family and it really does show in their service.
I simply cannot recommend them highly enough.

2 June 2025
Unprompted review
Endeavour Magic Mortgages logo

Reply from Endeavour Magic Mortgages

Thanks for the great review Chris. We all try to be one big magical family here, all of our clients and friends are looked after to the best of our ability. Kind regards Mark & Charles

Rated 5 out of 5 stars

Personable, trusted, family run

Mark and his son Charles have looked after our mortgage for the past ten years and seen us through changes in the market. Always friendly and personable, it's a weight off our minds to know we are getting the best rates we can. Would highly recommend this family run business to look after your mortgage.

22 May 2025
Unprompted review
Endeavour Magic Mortgages logo

Reply from Endeavour Magic Mortgages

Thank you Charles for your lovely review. It's always a pleasure looking after you both. We will be here for the next 10 years for you. Kind regards Mark & Charles

Rated 5 out of 5 stars

I first spoke to Mark back in January…

I first spoke to Mark back in January for advice on mortgages—who to go with, what to do, and where to start. From the very first phone call, he was so lovely to chat to—calm, understanding, and incredibly supportive, even though we’d never met in person.

Mark gave me fantastic advice, and in the end, I didn’t even need a mortgage—because he helped me realise a way forward that meant I didn’t need one. That says everything about him: he genuinely just wanted to help, not gain anything for himself.

I can’t recommend Mark highly enough. If I ever do need a mortgage in the future, I’ll be going straight to him—and I’ll definitely be using his recommended solicitors too when the time comes.

Thank you so much, Mark. I truly appreciate everything you’ve done for me

Regards Kerry Dyer

13 January 2025
Unprompted review
Endeavour Magic Mortgages logo

Reply from Endeavour Magic Mortgages

Ahhh thank you for the lovely review Kerry. Just happy to try and help to clear your mind to make the right financial decisions. Very best of luck with everything. Kind regards Mark

Rated 5 out of 5 stars

We are a returning client and let’s…

We are a returning client and let’s face it, we are probably his favourite too lol. Selling, mortgaging, buying and moving - Mark and Charles made what was stressful seem a breeze. His service was above and beyond indeed. Thank you Mark for guiding us all the way even going the extra mile of printing our documents and who can forget the PDF format kerfuffle. Honestly, don’t know what I would have done without you.

28 March 2025
Unprompted review
Endeavour Magic Mortgages logo

Reply from Endeavour Magic Mortgages

Oh Nina, it is always great looking after you. Of course you are one of our favorite clients 😂. It wasn't the easiest transtion for us but you did get a great outcome.. We are here for future mortgage fun for you. Enjoy your new home. Kind regards Mark & Charles.

Rated 5 out of 5 stars

We recently bought a new home

We recently bought a new home, and Mark and Charles were absolutely brilliant throughout the entire process. They cut through the jargon and were a real lifeline when things got stressful. Always well-informed and proactive, they kept us updated every step of the way and made sure we felt supported and confident in our decisions. We couldn’t have asked for a better team—professional, approachable, and genuinely invested in helping us get our dream home.

28 March 2025
Unprompted review
Endeavour Magic Mortgages logo

Reply from Endeavour Magic Mortgages

Thanks for your lovely review Gareth. It wasn't the smoothest road to your new family home but we did get there. I hope you and your family truly enjoy it together. It's always a pleasure looking after you and Nina. Kind regards Mark & Charles.

Rated 5 out of 5 stars

Mark explained things in simple…

Mark explained things in simple layman's language, which helped us make an informed decision regarding our new mortgage. His advice was very helpful, and carried out in a friendly and personable way. C

24 March 2025
Unprompted review
Endeavour Magic Mortgages logo

Reply from Endeavour Magic Mortgages

Thank you for your review Chris. Always a pleasure looking after you. Kind regards Mark & Charles

Rated 5 out of 5 stars

Magic Service...

I recently used Endeavour Magic Mortgages to purchase a new property, and port an existing mortgage onto this property to maintain the advantageous interest rate.

The chain before me was not straight forward, Mark was fantastic from the start explaining the best route forward and how this will be achieved. Like any process, there were a few hurdles along the way,

Endeavour are always available via telephone and prompt to respond via email.

Would highly recommend to anyone.

24 March 2025
Unprompted review
Endeavour Magic Mortgages logo

Reply from Endeavour Magic Mortgages

Thank you very much Daniel for your great review. It was a pleasure to look after you. Kind regards Mark & Charles

Rated 5 out of 5 stars

The best, and safest, hands in the business

Mark and Charles took the stress and confusion out of the remortgage process and worked to get us the best outcome, even when our plans and needs changed last minute. They got it all over the line with minimal effort from us.

3 February 2025
Unprompted review
Endeavour Magic Mortgages logo

Reply from Endeavour Magic Mortgages

Thank you for your review Cat. Always happy to help. It's a pleasure looking after you and your family again. Kind regards Mark & Charles

Rated 5 out of 5 stars

Trustworthy,professional and reliable.

I have used Mark's services since 2018 and will continue to do so for the unforeseeable future. Mark is both professional and personable. He keeps me updated via email on current financial trends. I would highly recommend him to anyone wishing to nail the best deal.

7 March 2025
Unprompted review
Endeavour Magic Mortgages logo

Reply from Endeavour Magic Mortgages

Thanks for your great review Lisa. We are here to help you for as long as you need us. Kind regards Mark & Charles

Rated 5 out of 5 stars

First Mortgage

I had no clue about mortgages until I was referred to Mark.
Marks family run business is superb, they talked me through loads of options to get a mortgage and sorted every step with ease.
Mark is very responsive to messages, phone calls, a great guy to work with to get you what you need in a truly friendly professional manner.
Well done guys! 👏🏻👏🏻

9 March 2025
Unprompted review
Endeavour Magic Mortgages logo

Reply from Endeavour Magic Mortgages

Thanks for the review Clive, it was great to get this achieved for you. Look forward to working with you in the future. Kind regards Mark & Charles, the magical team 🧙🪄

Rated 5 out of 5 stars

Absolutely EXCELLENT!!!

Working with Mark is total peace of mind, we have used Mark for years now and he is an absolute joy to work with, he is always super available to answer all our queries. I strongly recommend Mark and his team.

21 June 2024
Unprompted review
Endeavour Magic Mortgages logo

Reply from Endeavour Magic Mortgages

Thank you for your lovely review Rike. It always a pleaseure looking after you both. Kind regards Mark

Rated 5 out of 5 stars

Excellent service from Endeavour magic mortgages

Excellent service received from Mark and Charles
We had to renew our mortgage and they managed to help us through quite a difficult time financially
Always a positive outlook and going out their way to help
Happy to help at any time not just 9-5
We will definitely be using them again
A recommended company to use for financial help

27 January 2025
Unprompted review
Endeavour Magic Mortgages logo

Reply from Endeavour Magic Mortgages

Thank you for your lovely review Ruth. Really glad that we achieved a great outcome for you both. 😁🪄 kind regards Mark & Charles

Rated 5 out of 5 stars

Mark is more than a good Mortgage Advisor........

Mark was recommended to me by a friend and I am so glad he was. At a time when I felt like the sale and purchase of two homes was a truly daunting prospect, Mark lead me through every step of the way. He told me what I could expect and even reminded me to do things he knew I would have forgotten throughout the process. Mark is more than a good mortgage advisor, he is a truly good person and I am so grateful for all the help and guidance he gave me (not to mention the great mortgage and protection deals he managed to secure for me too). Thanks Mark.

18 October 2024
Endeavour Magic Mortgages logo

Reply from Endeavour Magic Mortgages

Thanks Jo for your great review. It was a pleasure looking after you. We will be here when you need us in the future. Kind regards Mark & Charles

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look