Endlessluxury Reviews 204

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 189 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent facilities and the helpful, friendly staff. Many people are happy with the convenient locations of the accommodations, finding them central or easily accessible. However, some people also felt that the pricing and booking process could be inconsistent. While many found great deals and bargains, others encountered unexpected additional costs or difficulties in booking their desired dates and locations.

What people talk about most

Location

Users describe positive interactions with location, frequently highlighting convenient and central placements... See more

Price

Reviewers mention ambiguous feedback about price. Many customers praise the great prices and fantastic deals,... See more

Booking process

Customers consistently note ambiguous experiences with the booking process. While some reviewers found... See more

Staff

Customers consistently report positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Facilities

Consumers find facilities to be positive, highlighting the cleanliness and availability of amenities like hot... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Oaks have been faultless on two occasions now. Felix Street location was very central. The children enjoyed the pool and were happy with the sauna. We really liked the layout of the two bedroom apartm... See more

Rated 4 out of 5 stars

Fantastic deal. I stayed at Pepper’s Broadbeach for 3n. But, it didn’t express I had to pay $25pn for parking or I had to give a $200 deposit ( pay by card only, you get this back) Also, my deal sai... See more

Rated 4 out of 5 stars

I was sceptical at first about this group but we did get a fantastic deal and great place to stay. We had three days at The Sebel in Airline Beach which was wonderful. Even though you do have to pay a... See more

Company replied

Rated 5 out of 5 stars

The suite was lovely and although the second floor patio view was of the parking lot… We still enjoyed the beautiful boots in the background. We stayed for two nights and once the nightly taxes were a... See more

Company replied


Company details

  1. Travel deals

Written by the company

At EndlessLuxury.com, we elevate your travel experiences with exclusive deals and unbeatable prices. Save up to 40% on over 1 million hotels, resorts, and vacation homes worldwide, along with incredible discounts on cruises, flights, and attractions. Our commitment to luxury at affordable rates guarantees our members the lowest prices, making premium travel accessible without the premium price tag. Discover unforgettable adventures and luxury stays with EndlessLuxury.com!


Contact info

4.0

Great

TrustScore 4 out of 5

204 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 61% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Updated Review

UPDATED REVIEW

Whether it be a person or a company, errors happen. However , it is resolution that truly defines.

My initial review was accurate, however, I have heard from customer service numerous times. No I wasn’t able to book on the dates requested nor was the hotel choice optimal, but they really tried to get me all that I requested, and when it became impossible to do so, they provided a full refund. I sincerely appreciate the response and effort. I will continue my membership and will book in the future much more comfortably.
Revised 9/14/25

Endless luxury doesn’t even deserve the poor rating that they have on this site, they are far worse. I bought a package from them for a stay in Boston, when I tried to book the stay in September, I noticed that there was no calendar date available for the rest of 2025. I called customer service, and was told that there must be a mechanical error with the calendar and then I would receive a call back within 48 hours.. Five days later, I had not received any callback and had to ferret a customer service phone number to speak to them concerning my reservation needs. I was transferred to an offshore call center who essentially told me that there were no dates available until mid to late November while the guarantee ensures a 30 day window. . Customer service could not transfer me, could not assist me and only could suggest send an email. After the numerous attempts of calling customer service I reached a domestic customer service person who was courteous, but could only find mid November as the first available date. I had two hotel choices, the first offered a room that was described on the site as a teeny bedroom which cannot guarantee a single or a double bed And the second was a yotell that is probably better known for their hostel accommodations rather than premium hotel accommodations. I booked with Yotel since it was the queen of the pigs of my choices. The customer service agent was kind, apologetic, but limited in what could be offered. Now this was $129 upfront payment along with $9.95 a month. I impulsively took this offer, prior to looking at the online reviews of this company. Two notes, a common theme is they over promise and under commit. And that is true looking at the properties that they promised would be premium, but ended up being Properties that were quite less than three star. The other interesting thing is they talk about their great discounts, they can get at hotels and resorts. Their discounts are based on rack rate and in every instance I matched , hotels.com far beat them in lower price for better accommodations. All of Expedia sites beat them as well as the real major discount chains. They are at best a fraud and it worse actually a fraud. Buyer beware of using them.

6 September 2025
Unprompted review
Endlessluxury logo

Reply from Endlessluxury

Hi Ralph,

Thank you for sharing your feedback. We’re very sorry to hear about the challenges you faced and regret that your experience did not meet expectations.

While we were able to process a full refund for your package, we also recognize the importance of your concerns. Your feedback regarding Boston availability and the options presented has been escalated to our Quality Assurance team so we can address these issues directly and improve our processes.

At Endless Luxury, we strive for 100% customer satisfaction, and while we fell short in this instance, your experience will help us deliver a better service moving forward. We value your input and truly appreciate the opportunity to learn from it. If any can help futher, please do not hesitate to contact us

Best regards,
Endless Luxury Support Team

Rated 5 out of 5 stars

Fast and efficient

I didn't make a booking as my dates were not available. I ended up getting a refund through the amazing team at customer support. They were so quick and efficient, I was very impressed!

Not doubt I will be back with them hopefully in the near future!

Thanks team 😁

8 September 2025
Unprompted review
Endlessluxury logo

Reply from Endlessluxury

Hi Farooq,

We’re so happy to read this! Even though your dates weren’t available, it’s wonderful to know our support team was able to assist you quickly and efficiently. Making things smooth and stress-free is always our goal.

We’ll be thrilled to welcome you back whenever you’re ready for your next trip. Until then, thank you for your kind words and for trusting us. If you ever need assistance, feel free to reach us at support@endlessluxury.com.

Best regards,
Endless Luxury Support Team

Rated 5 out of 5 stars

Excellent

Excellent, easy to go process.

8 September 2025
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Reply from Endlessluxury

Hi Farooq,

We’re so glad to hear the process was excellent and easy for you. That’s exactly the experience we want every guest to have. If you ever need assistance, please feel free to reach us at support@endlessluxury.com.

We look forward to helping you with your next getaway!

Best regards,
Endless Luxury Support Team

Rated 1 out of 5 stars

It’s a have spam

6 September 2025
Endlessluxury logo

Reply from Endlessluxury

Hi Kym,

We understand that seeing our offers and prices, you may be hesitant. However, we encourage you to contact us at support@endlessluxury.com to help you book your Magnetic Island special discounted Getaway.

We are here 24/7, and if you request a call back, we will reach you as soon as possible.

We are looking forward to helping you travel at great discounted rates.

Regards,
Endless Luxury Customer Support

Rated 1 out of 5 stars

EndlessLuxury are not to be trusted…

EndlessLuxury are not to be trusted just on the basis there is not even a contact us facility on their website to contact them. In addition they tried to debited me twice by their payments system saying there was problem and then debiting both cards, Also noticed many people dont actually get the options actually on offer,

3 September 2025
Unprompted review
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Reply from Endlessluxury

Hi Kenny,

Thank you for sharing your feedback. We’re sorry to hear about the trouble you experienced.

We reached out through this platform since you did not leave direct contact information, and we’ve replied here so we can look into your concerns further. Please know you can always reach us at support@endlessluxury.com
, where our team is ready to assist you directly.

We take reports of billing issues and booking availability very seriously, and your comments have been flagged for review to ensure this is addressed promptly.

Our goal is to provide every customer with a smooth and transparent experience, and we appreciate you bringing this to our attention so we can make improvements.

Best regards,
Endless Luxury Support Team

Rated 5 out of 5 stars

Exceptional service from the lovely…

Exceptional service from the lovely Allison who managed to turn around a terrible experience I had previously with a similar company and provide exceedingly good value and allow me to feel safe in my purchase. Hats off to her for her kind nature and helping me feel like she had my best interest at heart! I appreciate this more than you knowThank you.

3 September 2025
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Reply from Endlessluxury

Hi Narelle, Thank you for choosing Endless Luxury for your vacation needs and for sharing your positive experience with us.

Your satisfaction is a testament to our commitment to providing top-notch service and unbeatable deals.

We can't wait to welcome you back for your next adventure.

Best Regards,
Endless Luxury Support Team

Rated 5 out of 5 stars

Looks good!

Looks good!

3 September 2025
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Reply from Endlessluxury

Hi Elaine, Thank you for your wonderful review!

Your feedback is greatly appreciated as it helps us understand what our customers love about our service and where we can make improvements. We're committed to delivering exceptional vacation experiences at unbeatable prices, and we're grateful for your support.

Best regards,
Endless Luxury Support Team

Rated 3 out of 5 stars

Wr don't trust anyone.

Wr don't trust anyone.

2 September 2025
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Reply from Endlessluxury

Hi Joy,

We’re truly sorry to hear that you feel this way. Trust is very important to us, and we understand how disappointing it can be when expectations aren’t fully met. Please know that our team is here to provide clear support and answer any questions you may have.

One of our team members will be reaching out to you directly, but you’re also free to contact us anytime at support@endlessluxury.com.

We appreciate your feedback and the opportunity to regain your confidence.

Best regards,
Endless Luxury Support Team

Rated 4 out of 5 stars
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Reply from Endlessluxury

Hi There, thank you for your feedback..

We're delighted to hear that you had a great experience overall. Your feedback is invaluable to us as we continually strive to improve and provide even better service to our customers.

If there's anything specific you think we could do to earn that extra star next time, please don't hesitate to contact us at support@endlessluxury.com.

We appreciate your support and look forward to serving you again in the future!"

Best Regards,
Endless Luxury Support Team

Rated 1 out of 5 stars

There's no reason to have to give you a…

There's no reason to have to give you a call. That's why we have online reservations!

2 September 2025
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Reply from Endlessluxury

Hi Rod,

We’re sorry for the frustration you experienced — we completely understand how important it is to be able to make reservations easily online without needing to call. Our goal is always to make the booking process as simple and convenient as possible. Please know that reservations can be completed directly online, and our team is also available to assist if any issues arise during the process.

In the meantime, if you run into any issues, feel free to reach out to us at support@endlessluxury.com so we can ensure your booking goes smoothly.

Thank you for bringing this to our attention — your experience matters, and we want to make it better.

Best regards,
Endless Luxury Support Team

Rated 5 out of 5 stars

For testing only

2 September 2025
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Reply from Endlessluxury

Hi Farroq,

Thank you for taking the time to share your thoughts on Endless Luxury.

Thank you for choosing Endless Luxury for your vacation needs and for sharing your positive experience with us.

Your satisfaction is a testament to our commitment to providing top-notch service and unbeatable deals.

We can't wait to welcome you back for your next adventure.

Best Regards,
Endless Luxury Support Team

Rated 1 out of 5 stars

Endless Luxury advertised 5 nights in…

Endless Luxury advertised 5 nights in Maui for $399. They offered true hotel options with all the amenities. When I tried to book my travel no hotels came up. Only villas with no true hotel amenities. We are very flexible on dates. I tried everything. Ended up having to call customer service to see if they could accommodate. No luck!! Ended up asking for a refund. Disappointing.

15 August 2025
Unprompted review
Endlessluxury logo

Reply from Endlessluxury

Hi Juliette,

We’re sorry for the frustrating experience, and we appreciate you giving us a try.

Hotel inventory in Maui can change quickly, and during peak periods our system may surface villas before traditional hotels when partner availability is tight. We want to take a closer look at your search to see what went wrong and explore date or property alternatives that match the amenities you expected.

Please reach out to us at support@endlessluxury.com with your preferred dates and any confirmation details so we can investigate and help.

We hope to earn back your trust on your next getaway.

Best regards,
Endless Luxury Support Team

Rated 2 out of 5 stars

Not the bargain originally expected

First of all can I say the customer support team are very good its just the products thay are selling that dont live up to expectations. The original advert suggested we would be saving several hundred pounds if we signed up to the membership system and went on a trip to the Lake district. It did say that because of the huge savings the exact hotel would not be revieled until the booking was made but then the choice offered was far different from the ones suggested. Booking this break cost us a total of £179. The same location at the same time is available on other websites for £262 and whilst this is a saving it is not the sort of saving the original advert suggested. I then looked at the hotels they had to offer in southern Spain where we are going in a couple of months, 4 out of the 5 hotels we will be staying at were more expensive with Endless Luxury that other Hotel search websites. Have now cancelled my membership

13 August 2025
Unprompted review
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Reply from Endlessluxury

Hi Guy,

We’re sorry to hear that your recent experience did not meet your expectations. While we’re pleased you found our customer support team helpful, we understand your disappointment regarding the savings and hotel options. Our offers are based on live availability and negotiated rates, which can vary depending on travel dates, demand, and location.

Please provide us with your email and activation ID, or you can send this information to support@endlessluxury.com so we can assist you directly.

We would love the opportunity to restore your confidence in us and help you enjoy the kind of getaway you were hoping for.

Best regards,
Endless Luxury Support Team

Rated 1 out of 5 stars

Picture on ad bears no resemblance to destination

I contacted the company to ask why the picture they use to advertise Stratford upon Avon (UK), where I live, isn’t actually a picture of the town. I got a reply offering to help me find a holiday. I tried again - same reply. If this is an example of their customer communications, I wouldn’t touch Endlessluxury with a barge pole!

10 August 2025
Unprompted review
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Reply from Endlessluxury

Hi Nana,

Thank you for your feedback.

We have checked our records, and unfortunately, we were unable to find any emails associated with your Name. Regarding the advertisement picture, it could be a technical error on our side, and we apologize for any inconvenience this may have caused. We are looking into the issue as each destination we market uses a hundreds of different photos that being said we are going to look into the issue and correct it.

If you have any other concerns, feel free to contact us at support@endlessluxury.com

Best regards,
Endless Luxury Support Team.

Rated 1 out of 5 stars

Sketchy!! Read review!

So far, many things are misleading. I just reviewed all of the reviews on this page. Look at all the negative reviews that aren't addressed and people who have lost their money.

I took screenshots of my conversation.

First I was told it was a 2 night stay. But it said 3 night. In one place it says $199 in another it says $299. (On the same page) I asked what the catch was, was told I'd have an annual membership. Then was told it was a monthly fee. Then when asking how much the annual fee was they said there was no annual fee. Then when asking how much the monthly fee was they said there was no fee. It continued on and on. Where is the consistency?

1 August 2025
Unprompted review
Endlessluxury logo

Reply from Endlessluxury

Hi Misti,

Thank you for taking the time to share your concerns—we truly appreciate the opportunity to respond.

We understand your frustration and are genuinely sorry for any confusion you experienced. Please know that we take all feedback seriously and contact customers directly when there’s any issue. If a customer is dissatisfied or feels misled, we proactively work to resolve the matter with offering refunds when appropriate.

To clarify:
We offer both 2- and 3-night vacation packages, and pricing may vary depending on the destination and promotion—so you may see offers at both $199 and $299. These differences reflect the variety of packages available on our platform. However, we strive to be perfect, we are human so we will look into the pricing issue as package is only one price.

Regarding the membership: we offer an optional travel subscription for $9.99/month, which gives members access to wholesale rates on over 1 million hotels and vacation rentals worldwide—often saving up to 40% compared to Expedia or Booking.com. There are no blackout dates, no hidden fees, and no timeshare presentations required. And there’s no long-term commitment—members can cancel anytime.

We couldn’t locate a reservation under your name, but we’d love to look into this further and make things right. Please email us directly at support@endlessluxury.com, and our team will make your request a priority.

Thank you again for your feedback.

Warm regards,
The Endless Luxury Team

Rated 5 out of 5 stars

Great experience

How wonderful experience for my family to have this beautiful hotel through endless luxury.
Looking forward to the next time.

27 July 2025
Unprompted review
Endlessluxury logo

Reply from Endlessluxury

Hi Jun Xie,

Thank you for taking the time to share your thoughts on Endless Luxury.

Thank you for choosing Endless Luxury for your vacation needs and for sharing your positive experience with us.

Your satisfaction is a testament to our commitment to providing top-notch service and unbeatable deals.

We can't wait to welcome you back for your next adventure.

Best Regards,
Endless Luxury Support Team

Rated 3 out of 5 stars

Not any cheaper than booking through hotel itself

Its not overly easy to navigate (from an I.T.C trainer) but its got there with assistance from staff. Im excited to go, however, it isn't any cheaper than booking through the Sofitel.

24 July 2025
Unprompted review
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Reply from Endlessluxury

Hi Megan,

Thank you for your valuable feedback.

We can see that you have an active booking at Sofitel Gold Coast Broadbeach on 12/05/2025.

A representative will be reaching out to you shortly, but please feel free to also contact us at support@endlessluxury.com.

We're here to assist you.

Best Regards,
Endless Luxury Support Team

Rated 1 out of 5 stars

Tricked!

"5 nights accommodation €399, no rush, choose your dates anyyine in yhe next 18 mths" then with add ons lost 426 approx. When I try to get a hotel in Vienna via their website, the process is no better to what I can get using Booking.com, or, or. Emailed their support on a.nimber.of days, No Reply. Worse con I've been sucked into.

25 March 2025
Unprompted review
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Reply from Endlessluxury

Hi Brian,

We're saddened to hear that your experience with Endless Luxury didn't meet your expectations.

Your feedback is crucial to us as we continuously strive to enhance our services. We apologize for any inconvenience you encountered during your booking process.

We'd like to learn more about your specific concerns so that we can take appropriate actions to prevent similar situations in the future.

A representative will be reaching out to you shortly, but please feel free to also contact us at support@endlessluxury.com. We will work to address your issues promptly.

Best Regards,
Endless Luxury Support Team

Rated 1 out of 5 stars

Scam stay away from them and save your…

Scam stay away from them and save your money

17 July 2025
Unprompted review
Endlessluxury logo

Reply from Endlessluxury

Hi,

Thank you for taking the time to leave a review for us. We value all feedback, as it helps us to continuously improve our products and services.

We would like to address the concerns you mentioned and ensure we can assist you effectively. Could you please provide us with the following information?

Your full name
The email address associated with your purchase
Your phone number

This will allow us to locate your details and work towards a resolution. We are committed to addressing your concerns promptly and ensuring your satisfaction.

Thank you for your cooperation. We hope you share with us the requested details, or contact us directly at support@endlessluxury.com.

We look forward to resolving this matter for you.

Best regards,
Endless Luxury Support Team

Rated 1 out of 5 stars

This was a scam...

This was a scam.... i told my friend not to do this... He lost $2000.00

2 July 2025
Unprompted review
Endlessluxury logo

Reply from Endlessluxury

Hi Wade,

Thanks for your input; it helps us to grow and work harder for our customers.

We have sent you an email, and we are looking forward to being able to solve any issues you may have encountered.

Thank you for your time, and we hope to hear from you soon.

Best regards,
Endless Luxury Support Team

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