Endorsal Reviews 22

TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The tool itself is good, but now that I'm trying to cancel, the experience has been nothing short of shambolic. There is no way for me to manually cancel my subscription within the admin panel so... See more

Rated 2 out of 5 stars

I've been trying to contact support for the last 3 days and no one is answering my messages or emails. I was trying to cancel my account before I got billed again, but there was no way to do it in the... See more

Rated 1 out of 5 stars

No responses from the support team or Dean Walton who is the director. No way to remove bank details from the account. No way to close the account down. Dean - Please respond to me

Rated 5 out of 5 stars

Endorsal has really surprised us! We've implemented Endorsal to build reviews for our live and livestreaming events. We've found it provides an appealing and easy interface for users, and by a click... See more

Company details

  1. Software company

Written by the company

Endorsal fully automates the collection and display of testimonials, saving businesses time & money. By delivering beautiful, simple social proof, it increases conversions, builds customer loyalty & strengthens brands.


Contact info

2.2

Poor

TrustScore 2 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Shocking cancellation experience (ongoing)

The tool itself is good, but now that I'm trying to cancel, the experience has been nothing short of shambolic.
There is no way for me to manually cancel my subscription within the admin panel so I have to rely on the "live" chat functionality where I've now been waiting over a month since my initial request to cancel for it to be remedied.
I've been charged an extra month that we didn't want and there's no end in sight with the next renewal date closing in imminently.
An experience that has tarnished an otherwise happy customer.
Until these issues are rectified, whatever they may be, avoid this tool and do not put in your card details as you will end up regretting it when the time to cancel does eventually come.

20 May 2026
Unprompted review
Rated 2 out of 5 stars

Horrible Cancelation Experience

I've been trying to contact support for the last 3 days and no one is answering my messages or emails. I was trying to cancel my account before I got billed again, but there was no way to do it in the interface. There's also no phone number either. It was a great service when I needed it, but now that I don't it feels very scammy that there's no way to cancel and no one who is even answering their support emails.

6 August 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing Experience Cancelling My Plan

I’ve generally had good experiences with Endorsal in the past—their support team has always been quick to respond when it came to troubleshooting issues. However, trying to cancel my agency plan has completely changed my perception of the company.

There’s no option to cancel through the billing dashboard—you have to email their support team instead. I reached out before my billing date and was told the cancellation would be actioned, but I was still charged. Since then, I’ve followed up 3+ with no response and no refund.

The lack of communication around this has been incredibly frustrating and disappointing. I actually really love the product, however this has made me hesitant to recommend Endorsal moving forward.

22 June 2025
Unprompted review
Rated 5 out of 5 stars

This platform rocks!

I love Endorsal's ease of use and the ability to both pull and populate customer endorsements from a variety of sites. The ease of inserting these testimonials on my websites has made me fall more in love with Endorsal!

9 April 2021
Unprompted review
Rated 5 out of 5 stars

Very easy to setup

Very easy to setup, I was able to connect with my mailchimp list and to ask my customers endorsals.
Looks also very good, out of the box.

2 April 2021
Unprompted review
Rated 5 out of 5 stars

Endorsal has really surprised us!

Endorsal has really surprised us!
We've implemented Endorsal to build reviews for our live and livestreaming events. We've found it provides an appealing and easy interface for users, and by a click of a button or two, we can approve. See it at work at Fresh Grounded Faith events.

1 April 2021
Unprompted review
Rated 5 out of 5 stars

Great piece of software

Great piece of software. I pull in all my reviews from all major platforms and publish on my site effortlessly. The integration is easy and the reviews look fantastic. It is a massive boon to be able to clearly show social validation on your site and using endorsal was a no brainer.

26 March 2021
Unprompted review
Rated 5 out of 5 stars

I am the lucky owner of the Endorsal…

I am the lucky owner of the Endorsal "Wall of Love" and I could not be happier. I have never seen this feature before, and was sceptical in the beginning...

Before installing Endorsal, chasing around after reviews was a nightmare not to mention a complete time suck. The worst part however is feeling like you are having to beg. You feel cheeky somehow.

Now I have customer contacting me, asking me how to publish their reviews onto my website!?

The support from Dean and his team is second to none.

Honestly, don't hesitate. If it's customer reviews you need for your business, this platform is a total game changer.

12 March 2021
Unprompted review
Rated 5 out of 5 stars

Great platform and great support!

We love Endorsal! It has enabled us to collect thousands of reviews on auto-pilot & send the best to our social media profiles. In addition to being a great product and platform, Dean, the founder goes above & beyond in customer support!

18 December 2020
Unprompted review
Rated 5 out of 5 stars

Indispensable For Any Online Business

"Endorsal is one of the top 3 best products I’ve purchased this last year and by far the cheapest of the 3. It’s installed on 20 of my sites. The support is great and the team keep rolling out improvements and new integrations. Love It!"

17 December 2020
Unprompted review
Rated 5 out of 5 stars

A great tool to display reviews on your…

A great tool to display reviews on your site. Fantastic integration with Facebook and Google testimonials. The wall of love is awesome, and the new feature posting the testimonials on the social platforms is just perfect.

16 December 2020
Unprompted review
Rated 5 out of 5 stars

One of the best website review tools…

One of the best website review tools I've ever used. I love all the different ways to use it including pop ups, wall of love and the ability to create a review manually. The tagging feature is super powerful. I can place a specific product review under the same product. The team is constantly evolving and improving the app. Great support too.

16 December 2020
Unprompted review
Rated 5 out of 5 stars

Modern & Sleek Just Great!

It's a really great platform to showcase your reviews to your customers. We especially think the "wall of love" is a great bonus to show the many fans we have on our site. Design is sleek and modern we love it!

12 December 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look