Endura Reviews 4,097

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,283 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and design of the products, finding them well-made, durable, and comfortable for various activities, including cycling and general wear. Many appreciate the competitive pricing and the excellent value for money, often highlighting the products' performance for the cost. The delivery service is frequently mentioned as fast and prompt, with items arriving quickly and well-packed. However, some customers also noted issues with product sizing, finding certain items to be too tight or not matching the size chart. A few other people also felt that the quality of some materials had declined over time, describing them as thin or not as good as previous purchases. There were also occasional complaints about orders being lost in transit or delivery issues with certain couriers, though Endura often provided refunds.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting their quality, design, and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent construction, design,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

Users describe ambiguous interactions with order, with some customers expressing satisfaction with prompt... See more

Price

Customers had positive experiences with price, consistently finding products to be of excellent quality at... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought quite a few things from endura. Good quality and generally size is correct. Good on-line support and a nice bunch. Shoe size is very slighty on the side of tight. If your sometimes a half siz... See more

Company replied

Rated 4 out of 5 stars

Love the products and the range. Great quality and design. I have bought so many Endura products. I was so very disappointed when they packed up and left their Scottish heritage manufacturing locatio... See more

Company replied

Rated 4 out of 5 stars

Quick delivery. Bottoms are a tight fit, the material is super stretchy with a comfortable seat pad. Only downside was that I expected them to be warmer. First ride was 8degrees and noticed the legs d... See more

Company replied

Rated 5 out of 5 stars

Ordered a pair of cycling tights as my previous ones are showing signs of wear after 35 years and I felt like being extravagant for once. They arrived quickly, I ordered the large size and they're a g... See more

Company replied


Company details

  1. #85 of 150 best companies in Sportswear Shop
  2. #81 of 124 best companies in Activewear shop
  3. #335 of 617 best companies in Clothing Shop
  4. #65 of 90 best companies in Outdoor sports shop

Information provided by various external sources

Find out why Movistar, the world's No. 1 ranked cycle team & legends like Tim Don & Danny MacAskill choose Endura's world beating cycling apparel & accessories.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience end to end

Great experience end to end! I’m 5’10” 165 lbs male and medium fit is good. Great bike application, of course. In jacket sleeve length and additional material in back of jacket to cover pants belt line.
Definitely happy

7 March 2026
Endura logo

Reply from Endura

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 1 out of 5 stars

They canceled my order without reason…

They canceled my order without reason and so I missed the sale they advertised.

7 March 2026
Endura logo

Reply from Endura

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 1 out of 5 stars

Absolutely disgusted!

I have ordered from Endura twice. Both times the order acknowledged, paid for and then suddenly canceled. (Seemingly because the item went out of stock - twice ). I find it ridiculous that a bonafide company cannot accurately coordinate inventory levels and website orders. Once is a mistake, twice is systemic failure.

11 March 2026
Endura logo

Reply from Endura

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your email to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 1 out of 5 stars

I haven't received my full refund for…

I haven't received my full refund for some unknown reason!!

5 March 2026
Endura logo

Reply from Endura

Hello Patricia,

We regret that your refund wasn't fully processed. Please contact our support team so we can investigate the situation and help resolve it.

A message has been sent to your account.

Kind regards,
Liam

Rated 1 out of 5 stars

Poor customer service

I returned these shorts because they did not fit. It took multiple emails to get the return label, and now, 17 days since they received the return, they still have not issued a refund.

23 February 2026
Endura logo

Reply from Endura

Hello Valerie,

We regret the trouble you experienced with the return and the delay in issuing your refund. We appreciate your feedback and will look into this matter to improve our processes.

A message has been sent to your account.

Kind regards,
Liam

Rated 5 out of 5 stars

Great equipment

Great equipment, super quality, easy and quick to get direct from Endura

10 March 2026
Endura logo

Reply from Endura

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great product and great quick service.

Great product and great quick service.
Thank you

5 March 2026
Endura logo

Reply from Endura

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great quick delivery really easy to…

Great quick delivery really easy to order from the site and nice selection of ladies mtb clothing

9 March 2026
Endura logo

Reply from Endura

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Good quality goods as always

Good quality goods as always

21 August 2025
Endura logo

Reply from Endura

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Endura chests protection

Amazing products and super fast delivery. Will definitely be using them more often

9 March 2026
Endura logo

Reply from Endura

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 3 out of 5 stars

Customer service is nonexistent

I had bought a humvee rain jacket based on an Endura marketing email which featured this jacket in yellow. Somehow I received a black one (might have been my fault, but still have my doubts). The web link for return and exchange could not find my order number, called customer service and was rudely told to used the web link then was hung up on. The jacket is awesome like every other Endura kit I have bought - but black in the rain is less than ideal for safety.

8 March 2026
Endura logo

Reply from Endura

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 5 out of 5 stars

Great Everything

Great products. Great sizing guide. They don’t drown you in marketing. Great to see a Scottish company crushing it! Repeat customer of pro sl bib shorts.

2 March 2026
Endura logo

Reply from Endura

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great products from a U.K

Great products from a U.K. supplier.

2 March 2026
Endura logo

Reply from Endura

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

I received the items I ordered and you…

I received the items I ordered and you honored a previous credit I had

7 March 2026
Endura logo

Reply from Endura

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 3 out of 5 stars

I haven't been able to review the…

I haven't been able to review the product as yet due to dry weather conditions. The product is waterproof cycling trousers

2 March 2026
Endura logo

Reply from Endura

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 5 out of 5 stars

Good choice of stock even in the sale…

Good choice of stock even in the sale so managed to get some bargains on quality bib-shorts. Prompt delivery.

2 March 2026
Endura logo

Reply from Endura

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great service

3 pairs of bib shorts ordered and arrived the following day. The fit is perfect (long length for my height of 6’4”) and so far the comfort is excellent.

6 March 2026
Endura logo

Reply from Endura

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

Order was canceled without reason or…

Order was canceled without reason or communication

7 March 2026
Endura logo

Reply from Endura

Hello Christopher,

We regret that your order was canceled without notice. We'll investigate this issue to prevent future occurrences. Thanks for your feedback.

A message has been sent to your account.

Kind regards,
Liam

Rated 5 out of 5 stars

Like style

Like style, quality, options of cycling products. Website and speed of delivery solid.

2 March 2026
Endura logo

Reply from Endura

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Excellent products

Excellent products. I have used many different items for years: hard-wearing and comfortable clothing.

6 March 2026
Endura logo

Reply from Endura

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look