Endura Reviews 4,097

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,283 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and design of the products, finding them well-made, durable, and comfortable for various activities, including cycling and general wear. Many appreciate the competitive pricing and the excellent value for money, often highlighting the products' performance for the cost. The delivery service is frequently mentioned as fast and prompt, with items arriving quickly and well-packed. However, some customers also noted issues with product sizing, finding certain items to be too tight or not matching the size chart. A few other people also felt that the quality of some materials had declined over time, describing them as thin or not as good as previous purchases. There were also occasional complaints about orders being lost in transit or delivery issues with certain couriers, though Endura often provided refunds.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting their quality, design, and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent construction, design,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

Users describe ambiguous interactions with order, with some customers expressing satisfaction with prompt... See more

Price

Customers had positive experiences with price, consistently finding products to be of excellent quality at... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought quite a few things from endura. Good quality and generally size is correct. Good on-line support and a nice bunch. Shoe size is very slighty on the side of tight. If your sometimes a half siz... See more

Company replied

Rated 4 out of 5 stars

Love the products and the range. Great quality and design. I have bought so many Endura products. I was so very disappointed when they packed up and left their Scottish heritage manufacturing locatio... See more

Company replied

Rated 4 out of 5 stars

Quick delivery. Bottoms are a tight fit, the material is super stretchy with a comfortable seat pad. Only downside was that I expected them to be warmer. First ride was 8degrees and noticed the legs d... See more

Company replied

Rated 5 out of 5 stars

Ordered a pair of cycling tights as my previous ones are showing signs of wear after 35 years and I felt like being extravagant for once. They arrived quickly, I ordered the large size and they're a g... See more

Company replied


Company details

  1. #85 of 150 best companies in Sportswear Shop
  2. #81 of 124 best companies in Activewear shop
  3. #335 of 617 best companies in Clothing Shop
  4. #65 of 90 best companies in Outdoor sports shop

Information provided by various external sources

Find out why Movistar, the world's No. 1 ranked cycle team & legends like Tim Don & Danny MacAskill choose Endura's world beating cycling apparel & accessories.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
4-star
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1-star

Asks customers to review

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Endura hummvee helmet sizing

I ordered a L/XL helmet using their size guide. I found it to be too large during the first use. I contacted them about this and they told me to return it , they issued a free return label and gave me a refund.
Their sizings could do with a tweek maybe but otherwise I cant fault their service

14 January 2026
Endura logo

Reply from Endura

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

Super item

Super item. Easy to order. Prompt delivery. Item exactly as described & true to size.

27 January 2026
Endura logo

Reply from Endura

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

Great product and buying experience!

Great product and buying experience!

23 January 2026
Endura logo

Reply from Endura

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 1 out of 5 stars

Definitely Do NOT recommend

Bought an item from Endura & when it turned up it was the wrong size. I returned it to Endura who were meant to send me out the correct size Item but instead they just refunded me even though I stated i just wanted the correct size sent out & not a refund. Annoyingly I bought the item on sale & by the time my item had gone through there returns it had gone back up to full price so I had to re buy the item at full price & then wait for Endura to refund me the difference. All of this hassle could of been avoided if they just sent me the correct size. After all this my second item turned up & again they sent me the wrong size. So once again I had to return the item & this time it was put on my account do not refund & send out the correct size item. But a few days later once again they just refunded me. There was no way I was going to buy it at full price for the second time & have to wait for the difference to be refunded again.
I rang up to complain about this & wanted to speak to a manager but one apparently wasn't available but I was assured Laura from customer care would ring me back but she didn't bother. All this has taken 3 weeks &
not a single gesture of goodwill has been offered to me after all this hassle & having my time wasted over & over again.
Will never by anything from Endura after this.

23 January 2026
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Reply from Endura

Hello Ste,

We regret to hear about the multiple issues you experienced with your order and the subsequent returns process. We are sorry the correct size wasn't sent and for the difficulties you faced with the refund and price changes. We'll review what happened and why the customer care follow-up didn't occur, to prevent similar situations. We appreciate your feedback.

I tried to call but you were unavailable so a message has been sent instead.

Kind regards,
Liam

Rated 5 out of 5 stars

Comfy cycling shorts

Good cycling shorts

14 March 2025
Endura logo

Reply from Endura

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

Quality

Re -order of quality over shoes after a few years tough use .

27 January 2026
Endura logo

Reply from Endura

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

The clothing is good quality

The clothing is good quality, fits well and was delivered on time. Will definitely purchase again.

27 January 2026
Endura logo

Reply from Endura

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars
Endura logo

Reply from Endura

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

Great products

23 June 2025
Endura logo

Reply from Endura

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 2 out of 5 stars

Your sizing chart is inaccurate

Your sizing chart is inaccurate with the large waterproof pants which I urgently needed for a Spain trip last week were more like XL. Whilst it won’t stop me buying Endura products in the future but I was disappointed with the sizing.

26 January 2026
Endura logo

Reply from Endura

Hello Stephen,

We appreciate you bringing the sizing issue with the waterproof pants to our attention. We're sorry the large size was not accurate for your trip. Your feedback is valuable, a message has been sent to your account.

Kind regards,
Liam

Rated 3 out of 5 stars

The zip pocket

The zip pocket is too small for my phone, I might have to add Velcro to one of the other pockets so I don't lose it. Quality is very good though.

26 January 2026
Endura logo

Reply from Endura

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 5 out of 5 stars

Great MTB clothing and accessories

Great MTB clothing and accessories

30 November 2025
Endura logo

Reply from Endura

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

Great products

Great products, Endura has always been my go-to brand for quality and value.

15 January 2026
Endura logo

Reply from Endura

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 4 out of 5 stars

Endura is doing well but your courier…

Endura is doing well but your courier is letting you down. I'm

22 January 2026
Endura logo

Reply from Endura

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 3 out of 5 stars

Great product

Great product, but I ordered the wrong size and I had to re-order another one all that was fine, but it took almost a month and many phone calls to get a refund

17 January 2026
Endura logo

Reply from Endura

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Natalia

Rated 5 out of 5 stars

Good customer Service

Had issue with first order. Query answered promptly and replacements sent straight away.

22 January 2026
Endura logo

Reply from Endura

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 1 out of 5 stars

Endura MT500 Waterproof Trouser II…

Endura MT500 Waterproof Trouser II Black.
Bought via Leisure Lakes Bikes. After some 10h of riding in wet weather, the trousers in one specific patch around the saddle start letting in a lot of water, soaking me through 2 layers underneath. When asking the company, they tell me 1) to use mudguards (I can't due to child seats on bike), 2) that maybe it was my own sweat ("moist from within"), and 3) that the DWR coating will wear out. They offered a sachet of Grangers as compensation - when what i really need to do is to throw these £100, 4 month old, trousers in the bin and buy another, better pair. Such bad quality as well as responsibility taking.

4 February 2026
Unprompted review
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Reply from Endura

Hi Tobias,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?

We look forward to getting this resolved.

Kind Regards,
Liam

Rated 5 out of 5 stars

crazy good quality

crazy good quality, almost too hot, riden in about 7-8 degrees and was super toasty

15 January 2026
Endura logo

Reply from Endura

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

Easy to purchase items

Easy to purchase items.
Easy to return the wrong size.
So far items purchased fit well and look good.
Staff helpful.

19 January 2026
Endura logo

Reply from Endura

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

The Mt500 freeze point trousers

The Mt500 freeze point trousers, amazing. Just a shame I couldn't buy the jacket too.

14 January 2026
Endura logo

Reply from Endura

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

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