Enecta Reviews 

1,426
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are of exceptional quality, offering reliable support for daily health needs and pets alike, while providing a wonderful overall shopping journey. Consumers are genuinely happy with the effective selection available, noting that orders consistently arrive very quickly and come securely packaged. Though some reviewers were not happy with the shipping service, mentioning that packages occasionally failed to arrive or faced severe delivery delays. Some people also felt that transport issues combined with a noticeable lack of communication after placing an order caused unnecessary frustration.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and effectiveness... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting that shipments are super quick and... See more

Quality

People report positive experiences with quality, highlighting that the items are of the highest standard and... See more

Order

Clients share positive opinions on order, highlighting the ease of the process and fast delivery. Consumers... See more

Service

Reviewers highlight positive aspects of service, praising the efficient delivery and great prices. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order and fast delivery. Very well packaged, tracking the parcel is a great benefit too. High quality products and a chance to try some new items, occasionally there are some free offers avai... See more

Company replied

Rated 5 out of 5 stars

Everything was perfect, great and effective articles. I'd like to hightlight the present that always put them inside the packet a little bag with some gummies, I love them. Thanks for the detail.

Company replied

Rated 5 out of 5 stars

The shipment arrive at time, about the items nothing to say, the gummies I love them, the night oil plus is the second time that I used it, and the cream sport is the first time that I use it I need... See more

Company replied

Rated 5 out of 5 stars

Good selection of products available, excellent delivery times. Some very good prick g on these products which really are of a very high standard, also come in quality packaging. Very happy with our p... See more

Company replied


Company details

  1. Vitamin & Supplements Shop
  2. Health and beauty shop
  3. Herbal Medicine Shop
  4. Pharmacy

Written by the company

Enecta offers 100% certified quality products with the highest CBD concentration and the best price on the market. Because that is exactly how it should be.

Enecta - Natural Cannabinoid Remedies

Written by the company

The best CBD quality at a fair price
Our everyday goal is to make "Enecta" rhyme with "Excellence". An excellence we pursue through the quality of the cannabis that constitutes our raw material for CBD extraction, but also through the quality of the transformation processes, sales and distribution services, as well as the quality of our customer care, always available to listen and advise our customers, suppliers and partners. Our vision of excellence goes way beyond a certification number or good analysis results, it's a mission, driven by the desire to always meet and exceed your expectations

Fast, free and reliable!

48/72h Delivery across Europe, free shipping starting from 49 euros!

48/72h Delivery across Europe, free shipping starting from 49 euros!
We want to ensure the greatest possible efficiency in the delivery of our products: we process and ship all orders within 48 hours of payment receipt or credit card processing. We ship with DHL courier which delivery times range between 24 and 72 hours. For any shipping problem or question, you can get in touch with us via email and we will gladly help you!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,426)

130 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trying to find a statement on CBD concentration of the Premium Hemp Oil for Pets

I have bought Enecta 500 Premium Hemp Oil for Pets. I am marking this with 4 stars, as finally this is an oil my dog accepts in her food. I struggle to find clear information about the CBD concentration of this oil, if any. Does 500 mean 5%? I have been trying to reach Enecta's chat agents during working hours and only the interactive guide is available. Hopefully, I will find a clear answer to my question, as I am giving it to a dog ill with cancer and I pray it helps her. UPDATE: I got in touch with the Customer care via email and they have promptly answered all my questions. Thank you very much!

7 June 2023
Unprompted review
Enecta logo

Reply from Enecta

Hi Laura, thank you very much for sharing your experience and feedback with us. We also thank you for the 5-star review. We hope to see you back soon!

Rated 5 out of 5 stars

Thank you

I have trouble with sleeping and stress and the products helped me deal with them

11 May 2023
Enecta logo

Reply from Enecta

Hi Melina, thank you very much for your feedback and 5 star review. It is how nice to hear that Enecta products help you to sleep better and support you for dealing with stress. We thank you again for sharing your experience with us!

Rated 1 out of 5 stars
Enecta logo

Reply from Enecta

Dear Natacha, thank you for your message.
Due to the incomplete shipment address, we were not able to ship your order. To complete the missing information, we have tried to reach you many times via email and via phone calls, and text messages without success. Eventually, we had to cancel your order and refunded you. We suspect that our emails end up in your spam folder. We very much hope that you will read this message and reach to us, and hopefully receive/see our replies, and reply to us. We are very much looking forward to being in communication with you.

Rated 5 out of 5 stars

Great Product and Great Service.

Once again a hassel free transaction, Ordered and order expedited with no problems Thank you for a great product and great service.

17 April 2023
Enecta logo

Reply from Enecta

Hi Keith! Thank you very much for your kind feedback and 5 star review. Your review is very motivating! We are happy to hear that you are satisfied with the quality of our products and services.

Rated 5 out of 5 stars

Great product

The oil makes wonder for my dog

28 February 2023
Enecta logo

Reply from Enecta

Hi Hugo, thank you for your feedback and 5-star review! We are very happy to hear that our product is helpful. We hope to have you back soon!

Rated 5 out of 5 stars

Quality and price -the best

The relation between the products quality and the price is equal. I have been used cbd enecta for many years and I'm satisfied.

27 January 2023
Enecta logo

Reply from Enecta

Hi Elsiana! Thank you for your kind review and 5 stars!
We are happy to hear that you are with us throughout the years and we manage to make you happy with our products and services!
We hope to have you with us for many other years!

Rated 2 out of 5 stars

I placed an order for CBD oil on the…

I placed an order for CBD oil on the 6th of January and today, the 16th, I still haven't received the order in Portugal. waiting time is too much .

6 January 2023
Enecta logo

Reply from Enecta

Hi Fernanda! Thank you for your feedback.
We prepare each order within 24h following the receipt of the relevant transfer. Therefore, the processing times of the banks has eventually effect on the receipt date of the order. And unfortunately, this sometimes cause some delays.
In our website actually we inform our clients that the delivery time for orders for Portugal is between 4-7 business days.
As an alternative and a solution to reduce this waiting time, we kindly suggest you check our website www.enecta.es . The orders destined to Portugal placed on this website arrives within 2 business days. Here is the direct link to see the shipping conditions https://www.enecta.es/pages/consigue-envio-gratis-cbd
We hope to see you back!

Rated 5 out of 5 stars

Amazing products, top price!

Amazing products, extremely fair price! I’ll definitely recommend it to all my friends. You’ve got a new loyal customer :)

14 January 2023
Unprompted review
Enecta logo

Reply from Enecta

Thank you very much for 5 star review and kind comment! We are very happy to hear that you liked Enecta products and will be with us for a long time :)

Rated 5 out of 5 stars

Professionalism on the highest level

Great quality of all the products. I keep ordering cbd oil . After trying a lot , for me is the best one out on the market.

28 December 2022
Unprompted review
Enecta logo

Reply from Enecta

Hi Theony! Thank you for taking time for providing us a feedback and your kind words!
We are so happy to hear that you are satisfied with our services and our products.
We hope to see you back soon.

Wishing you a happy and healthy new year!

Rated 5 out of 5 stars

Great customer service

There was an issue with the delivery of my order, and the customer service was very fast to answer and assist with my issue. They added an extra product to my order for the inconvenience caused. Overall happy with my experience and the product.

23 November 2022
Enecta logo

Reply from Enecta

Dear Lucile, thank you for your 5 starts review and kind words toward our Customer Service Team! We hope to see you soon!

Rated 5 out of 5 stars

There was an issue with item delivery

There was an issue with item delivery, but the Enecta team solved the problem quickly and professionally. High quality products and perfect service.

30 September 2022
Enecta logo

Reply from Enecta

Anya, thank you for your 5 star review! We hope we can serve you again in the future and next time the delivery goes smoothly.

Rated 5 out of 5 stars

Very happy about the site and service.

Very happy about the site and service.
Vouchers on regular basis, quick delivery, and the hamp oil for pets has saved my old cat from the deadly vet injection linked to his advanced arthritis.

13 October 2022
Enecta logo

Reply from Enecta

Hi Laurence, we are so happy your cat find the natural remedy for your cat! Thank you for all of your kind words!

Rated 5 out of 5 stars

Great service

Great service, fast delivery and excellent product

10 September 2022
Enecta logo

Reply from Enecta

We are glad to know you are happy with our service and product :) Thanks for your feedback!

Rated 5 out of 5 stars

Excellent service and support

Excellent service and support! When my order did not arrive they immediately sent me another parcel and even included a marvellous body lotion. Thank you Enecta!

17 September 2022
Enecta logo

Reply from Enecta

Hi Sophie, your feedback means a lot to us! We will pass on your kind words to our Customer care team!

Rated 5 out of 5 stars

Great value for money

Always fast delivery, quality products, and great price. I will keep coming back as I'm a fan.

17 August 2022
Enecta logo

Reply from Enecta

Hi Jess, thank you for your kind words and your great review! We are happy you are satisfied with your Enecta products!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look