While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Energy supplier
  2. Auditor
  3. Energy Equipment and Solutions
  4. Green energy supplier
  5. Solar Energy Company

Written by the company

EnergyCymru provides independent Home Health Checks for households who have had work completed under ECO, GBIS, BUS, LA Flex and other home upgrade schemes. We are not installers. We assess documentation, workmanship indicators, ventilation, insulation quality, moisture risks and renewable system performance to help homeowners understand whether their installation was completed to a reasonable standard. Our reports are written in clear, plain English and are designed to support rectification through installers, warranty providers, TrustMark and relevant complaint routes. We also offer a Complaint Pack service for customers who were misled, ignored or left without clarity by an installer. Based in Wales, we operate independently and impartially, helping protect homes and ensuring work completed under government-backed schemes is properly assessed, recorded and escalated when needed.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

No reviews

This company hasn’t received any reviews yet.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look