Lisa was great, knowledgeable and easy to talk to. She answered all my questions and provided in depth details. I am very surprised with the savings that are actually available if you are prepared to... See more
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Review summary
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i have been with the same energy provider for 30+ years and after talking to these guys today I realised there is no reward for being loyal these days . I am now on a cheaper plan.
The lady on the phone was extremely helpful in understanding my current situation and supplied me with hopefully some power cost savings. Thank you.
The assistance I was given, over the phone, I could not speak more highly of. Everything was explained in clear English for me, if and when I had any questions, they would pause and let me ask my que... See more
Company details
Information provided by various external sources
Energy Deal is a price comparison and advisory service determined to find you a better electricity and gas deal. We want to make a difference, our unique model compares your current retailer up against our panel of retailers to see if we can get you a better deal.
Contact info
Level 4, 973 Nepean Highway, 3204, Bentleigh, Australia
- 1300 368 886
- feedback@energydeal.com.au
- energydeal.com.au
4.5
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 14% of negative reviews
Typically replies within 48 hours
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Great service by Joey
Great service by Joey, carefull detailed comparison with rates available. Which made us review our options and we choose a better package than offered by our previous long term supplier. This came about by our long term supplier reducing our solar input rate from 4.5c to 1c with a few weeks notice. Highly recomend you use this service.
21 July 2025
Don't service our area
Well what didn't go wrong, apart from being on the phone to a guy I harderly understood for half an hout, then only to receive an email stating that they don't service my area. What a pain in the ar$e
21 July 2025
You told me you had arranged new rates…
You told me you had arranged new rates with Energy Australia. I have not received anything from them, so tell me what went wrong. I would appreciate some feedback at the earliest, or have you just wasted my time????
17 July 2025
Great service found me a better deal on…
Great service found me a better deal on my energy
20 July 2025
Despite being a lengthy process it was…
Despite being a lengthy process it was worth it to get a good outcome.
18 July 2025
Great service.
Dealing with Jane was amazing. She was so focused and did everything to make sure that I was well informed of the process from beginning to end. This made the process of obtaining the right utility provider an easier task than expected.
19 July 2025
Excellent service.
18 July 2025
New Electricity plan
Everything was explained to me in a way that was easy to understand. I was very happy with the customer service I received. I was very happy with the discount I will receive and the fact that my bills should very well be cheaper.
17 July 2025
Great service from Energy Deal
The customer service was excellent the consultant was pleasant & well informed overall a positive experience looking forward to this level of service continuing with our new provider.
14 July 2025
What a joy to be able to talk with some…
What a joy to be able to talk with some one you can understand as he went over every aspect of enquiry with me. Thank you Jacob
17 July 2025
the person Joe we spoke to was very…
the person Joe we spoke to was very clear with every thing he explained to us
15 July 2025
Explained how the energy plans work…
Explained how the energy plans work better in the consumer's favor. Helped with some aspects of plans offered by suppliers which are more than confusing and usually structured for the benefit of the supplier.
15 July 2025
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