While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, making the entire process smooth and pleasant. Many people highlight the excellent service, noting the quick installation of new boilers and solar panels, and the team's ability to complete jobs promptly and cleanly. Consumers are particularly satisfied with the product upgrades, finding them to be of high quality and significantly improving their home systems. However, some customers also noted issues with the quality of installation and after-sales service. A few people experienced problems shortly after installation, such as boiler pressure drops or leaks, and felt that the company's follow-up and diagnostic efforts were insufficient. There were also mentions of difficulty in scheduling services after the initial installation.

What people talk about most

Service

Customers had positive experiences with service, praising the efficiency and professionalism of the... See more

Staff

Consumers consistently report positive experiences with the staff. Many reviewers praise the politeness,... See more

Upgrade

Reviewers highlight positive aspects of the upgrade process. Customers are very satisfied with the service,... See more

Product

Customers consistently note positive experiences with the product, particularly new combi boilers and heating... See more

Quality

Users describe ambiguous interactions with quality. Some customers were happy with their new heating system,... See more

Based on these reviews

Rated 5 out of 5 stars

Got our gas boiler replaced this week by energy upgrade.ie . Very impressed by this excellent company and professionalism from Ciara in accounts to Aiden and Camron who carried out the work. The comp... See more

Company replied

Rated 5 out of 5 stars

We met with Stephen a few weeks ago and following on from his recommendation we got Energy Upgrade to supply and install a new gas boiler. The whole process was organised perfectly and the installatio... See more

Company replied

Rated 5 out of 5 stars

We had 16 solar panels and a 5kw battery installed by Energy Upgrade three weeks ago. We had received various quotes but the sales representative Cian was excellent. He was very pleasant and knowled... See more

Rated 5 out of 5 stars

We had a new gas boiler and hot water cylinder installed by Energy Upgrade this week. Stephen had been with us last week and was very helpful and informative. The installation crew arrived perfectly... See more

Company replied


Company details

  1. Energy Equipment and Solutions

Written by the company

Future Proof Your Home & Reduce Your Energy Bills with energyupgrade.ie Domestic - Commercial - Boilers - Solar Panels - Insulation - BER Improvement - Reduced Bills


Contact info

4.8

Excellent

TrustScore 5 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional and prompt service

I am using Energy Upgrade for the last year and a half. They have been excellent from the moment i ask for a quote for boiler replacement. Recently i need them to look at an issue i had, they came in promptly and got it sorted within 15 min, needless to say the issue was not with the actual boiler. Strongly recomment Energy Upgrade.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service today from Lee and Noah

I had to replace my boiler on 5th Dec. 2025. There were a number of issues that required some further attention, but Energy Upgrade sent someone out straight away and all the lads were extremely polite and kind.
Today however 2 lads came from Energy Upgrade to assist with getting all my rads. working properly as there had been intermittent air blocks since the new boiler was installed. I cannot praise these 2 lads highly enough - they went 'over and above' to ensure all my rads were properly heating - even going out to buy a particular key for one of the rads that was proving difficult. Their names were Lee and Noah. So polite, kind, attentive and most helpful. Noah also cemented around an external pipe from the boiler.
If you are lucky enough to have Lee and Noah look after you, you are in very good hands.
Going back a bit further, Jordan was here on 16th Dec. and he was also most kind and helpful and very polite.
The electrician was James and he was here on both 9th and 16th Dec. and was very professional.
The boiler was installed by Ben with Ryan assisting. There were some issues on the day, but Ben worked hard to resolve them and was also very polite.
Stephen - the boss, was also most kind taking my calls if I had an issue, and responding promptly to any problem I had. I am very happy to recommend Energy Upgrade to anyone requiring a new boiler.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

New boiler and radiators

Eneryupgrade.From the very start dealing with Stephen who was very professional and helpful and than Noah and Lee who where brilliant doing the new boiler for my mother.She was so pleased with the work and the great job they did.I would highly recommend this company for anyone looking to get any work done.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

A positive Experience

We were delighted with the service we received from Energy Upgrade. We got a quote quickly, which was cheaper than their competitors. The boiler was installed with minimum disruption. The customer service team are very helpful and efficient . Overall we had a very positive experience.

3 April 2025
Unprompted review
Rated 5 out of 5 stars

We had 16 solar panels and a 5kw…

We had 16 solar panels and a 5kw battery installed by Energy Upgrade three weeks ago. We had received various quotes but the sales representative Cian was excellent. He was very pleasant and knowledgeable. He went through the whole process with us and explained features, costs etc. The price was also very competitive and a big plus was that the company looked after the BER cert and SEAI grant forms. The installation was within the month and the installation team was excellent. A big thanks to Niall and all the team who fitted the panels. The electrician Stephen was very thorough and efficient. We are very happy with the system and look forward to seeing the savings on our bill.

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Boiler and radiators replacement

Had Stephen and the rest of the lads out to sort out my parents’ boiler that they’d been having trouble with for a long time. They did an excellent job and for a very reasonable price as well. Would highly recommend!

11 August 2025
Unprompted review
Rated 5 out of 5 stars

I had Jamie out today to sort out my…

I had Jamie out today to sort out my noisy pump which I had complained about..he did not rest until he found the problem which was a small drip in a toilet systern..nothing at all to do with the installation of my new boiler..
To say im delighted is an understatement. Jamie sorted it all out and explained it all very well to me..
I'd like to thank Jamie katie finn and all the crew for solving this problem for me
And listening to me panicking over de last while...thanks again from one very happy customer
Kindest regards
Joan.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Aidan and Jamie came today and…

Aidan and Jamie came today and installed anew boiler for us they couldn't have been more helpful and extremely courteous overall very pleased with our experience of the company so efficient 5 stars well earned I would go further if I could

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Job done exactly as described

Stephen and Kieran were fantastic and did a great job at install, they were on time and completed the job in the described timeframe. They set up the boiler as described in the quote and took time to explain the new set up clearly upon completion.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Solar PV Energy Upgrade

We had Cian with us a few weeks ago for a site assessment for Solar PV Panels, he took the time to sit with us on everything from inverters to batteries and what suited our needs best. The whole process was seamless and the install crew were fantastic on the day & the system was already running by the end of the same day. Have nothing but good things to say about this company. If you are looking at getting Solar PV, I recommend you do so with these guys

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great service & value. They beat other quotes and done exactly what they said and on time. Thanks again guys would recommend to anyone

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend!

Our boiler and water tank were old, and having issues, and needed to be replaced. When we called, we spoke with Ciara, who was exceptionally helpful in arranging for someone to come out and helped us with any queries we had. We ended up needing to postpone the replacement and again, Ciara was very helpful in changing the date. Stephen and Paul came out to us on the 11th of July. They were very helpful, and willing to answer any questions we had. Finn arrived later that day to help finish off the job. The lads did an amazing job, were very friendly and nice to speak with, and even made sure the house was tidy when they left. I'd highly recommend Energy Upgrade to anyone in need of a boiler replacement

11 July 2025
Rated 1 out of 5 stars

If you're getting a boiler serviced

If you're getting a boiler fitted, good luck getting it serviced next year. Too busy fitting new boilers it appears.
Were great at organising a service but phoned me the day before to cancel. When I followed up a month later they told me to go elsewhere.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

From the moment I spoke to Stephen

From the moment I spoke to Stephen, to the final call with the wonderfully charming Ciara, this experience was flawless. We all know how hard it is to find "good" people who know what they are doing, are reliable, are trustworthy and don't absolutely fleece you - EnergyUpgrade are amazing and I will tell absolutely everyone about them. These folks are not good. The are GREAT. Keep up the amazing work! 100% all the way :-)

26 June 2025
Unprompted review
EnergyUpgrade.ie logo

Reply from EnergyUpgrade.ie

Thank you for taking the time to leave such a lovely review, i am delighted you are happy with the work.

Rated 5 out of 5 stars

Very responsive and courteous

Very responsive and courteous. Took time to explain detail behind quote.

23 June 2025
Unprompted review
EnergyUpgrade.ie logo

Reply from EnergyUpgrade.ie

Thank you Ronan for taking the time to leave a lovely review

Rated 5 out of 5 stars

Replace your boiler with ease of mind and expert service

Got our gas boiler replaced this week by energy upgrade.ie . Very impressed by this excellent company and professionalism from Ciara in accounts to Aiden and Camron who carried out the work. The complete job was done so efficiently and full credit to Aidan Foy for his expertise. Highly recommended
Regards from Mr.Denis Sheahan

3 June 2025
Unprompted review
EnergyUpgrade.ie logo

Reply from EnergyUpgrade.ie

Thank you Denis for taking the time to leave a lovely review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look