No customer service/support
My smart meter doesn’t work for almost five months
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My smart meter doesn’t work for almost five months
Run away from this company. There was a gas leak in the gas meter cabinet. They came to fix it and put pressure on the main pipe which broke the connections of that pipe in the house. Next day, no more leak in the cabinet meter, but gas leak in the house. Of course, they deny their responsibility and of course, I need to pay for fixing the damage their technician created because it is outside of the cabinet. Cost me more than 1000 euros. Costumer service deny and run away from their responsibility. The technician fixed one problem and created another one for which I need to pay. Worse company and service EVER !!!!
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