Engineering & Gauge Ltd Reviews 48

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Good experience using Engineering & Gauge. One of the items ordered was out of stock, but I was contacted promptly to arrange an alternative. When delivered, I found a mistake with one of the gauges (... See more

Company replied

Rated 5 out of 5 stars

We have purchased equipment from Engineering & Gauge Ltd before. I checked their prices against another supplier for this purchase and found E&G Ltd to be better value again. The order process was sim... See more

Rated 5 out of 5 stars

Got to our site just 2 days after ordering it. Good sturdy packaging. All fittings were well oiled and in perfect condition. The surface table plate came exactly as described, a big, heavy, extr... See more

Rated 1 out of 5 stars

No customer service!! We have had problems with our order and have now been advised it has been lost. We have had to contact numerous times and still do not have an update on when we will receive our... See more

Company replied

Company details

  1. Engineering consultant

Written by the company

Established in 1990 for sales repair calibration of high quality measuring instruments & design manufacture of special gauging fixtures. We pride ourselves on our ability to provide customers with a personal professional & friendly service, by phoning us you can speak directly to a helpful engineer who will listen to your requirement & provide the solution. We sell a wide range of products at competitive prices but if you can’t find what you are looking for, contact us as we have a wide range of associate companies to source from. We are approved suppliers to aerospace, MOD, & automotive industries.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

48 reviews

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Rated 5 out of 5 stars

Happy customer

Got to our site just 2 days after ordering it.
Good sturdy packaging.
All fittings were well oiled and in perfect condition.
The surface table plate came exactly as described, a big, heavy, extremely flat block of granite.

Thank you to Paul for the help.

5 May 2022
Unprompted review
Rated 1 out of 5 stars

No customer service!!!

No customer service!! We have had problems with our order and have now been advised it has been lost. We have had to contact numerous times and still do not have an update on when we will receive our item that we paid for 5 weeks ago!!! We haven’t been sent tracking information that we were promised from the 1st item and we don’t have it for the reordered item either, even though we have requested it. I definitely will find another supplier in the future.

3 May 2022
Engineering & Gauge Ltd logo

Reply from Engineering & Gauge Ltd

Please accept my apology about the recent issues you’ve experienced with this order. it was out of stk, ordered 05/04 from Spain arrived & dispatched in 13/04. the carrier then lost it but wanted time to search for it. we have issued another order to the warehouse in Spain.

Rated 5 out of 5 stars

Thank you

Thank you for your quick response to my query. I will certainly return to you if the need arises.

12 April 2022
Engineering & Gauge Ltd logo

Reply from Engineering & Gauge Ltd

thank you

Rated 4 out of 5 stars

Everything was perfect

Everything was perfect, except the delivery time; otherwise it would have been 5 stars

15 February 2022
Engineering & Gauge Ltd logo

Reply from Engineering & Gauge Ltd

thank you for feedback, one item was out of stock had to come in from overseas and was held up in customs.

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