Englishcyclist Reviews 3

TrustScore 4 out of 5

3.9

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Company details

  1. Boutique

Information provided by various external sources

Looking for unique gifts for cyclists? If it's cycling art to hang on a wall, a mug for the workshop or a gift to wear - we have some things for you.


Contact info

3.9

Great

TrustScore 4 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Great product. Excellent service.

I ordered a map of a ride a friend and I did a while back as a gift for them. I wouldn’t really describe it as an epic ride but it was a meaningful one.
It was easy to upload my Strava route to the website and to customise the text I wanted.
Unexpectedly, I received an email with a mock-up of my map to check over. This was great as I did make an edit!
After that, the map arrived quickly, well packed etc. Communications were all quick, friendly and to the point.
Very pleased with the outcome and fully recommend this company.

21 July 2025
Unprompted review
Rated 1 out of 5 stars

Sadly not recommended

This is a review of my own personal experience about the service, not the product (the item itself is fabulous). You know when you really warm to a site, and want them to be good? I mean you get the feeling you're dealing with a little family run company and want to support them in these difficult times. You place the order expecting the goods to arrive within a couple of days...but five days later the items haven't turned up which is a shame as you really like the vibe of the website. In fact the item took a week to arrive, so instead of being a birthday present, it was a late birthday present.

Well thats my experience. Wherever the issue is is not important. Its up to companies to use reliable carriers. I order from Amazon all the time, almost every day and the are never late. Not even once out of the hundreds of items I've ordered. Id love to use alternative online companies more often but inevitably their deliveries often let them down which is why I keep returning to amazon.

5 September 2020
Unprompted review
Englishcyclist logo

Reply from Englishcyclist

Hi Nigel,

Sorry to hear you are disappointed with the service you received from Royal Mail. Its a shame you didn't replicate the comments on our site about the high quality of the product ;(

For the context of others. Nigel ordered 9pm on a Tuesday. We handed it over to Royal Mail on Wednesday at 3pm and dispatched using their 48h parcel service (as advertised on our site). Royal Mail are having their issues at the moment, as are many other companies, so maybe we can cut them some slack. We try our best but have to rely on other companies to deliver our products.

As a small company it is the most cost effective way to deliver our product to our customer however if anyone is in a rush we are happy to look at faster shipping methods. Just get in touch!

Many thanks,
Rob

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