EF English Live Reviews 14,341

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

It is a good experience, because many reasons. First : variety of lessons and you have level grow up step by step. Second: good teachers that gives you the information through easy way. Third: goo... See more

Rated 4 out of 5 stars

All time studying is great, private classes are fantastic teachers are well understanding. Group classes are every 15 minutes which is very good. I couldn´t get in group classes because of my lapto... See more

Rated 5 out of 5 stars

EF English is amazing! Great teachers, always trustworthy and professional people, love the way they connect with students and also their support is simply awesome! Thx for everything!! I’ll continue... See more

Company replied

Rated 1 out of 5 stars

Its a scam, app not working good, quality is super low and they want only your money they tryed to charge me 6 times today xD i have sent like 15 emails regarding cancelation nothing helped. I need to... See more

Company details

  1. #7 of 7 best companies in Language course provider
  2. #3 of 3 best companies in English Language Instructor
  3. #4 of 5 best companies in English language school

About EF English Live

Written by the company

EF English Live online learning school logo powered by efekta

The world's #1 online English courses

Find your voice in English. Faster.

Our interactive learning experience simulates real-life scenarios that keep you motivated and help you learn faster.

Join classes 24/7 from anywhere and progress faster with the method that works.

Our award-winning Efekta Method™ has taught 20 million people English

A method developed for faster progress

Based on 59 years of experience, our award-winning Efekta Method™ combines expert teachers, our one-of-a-kind Hyperclass, and AI technology. We will not only teach you words and phrases, but speaking confidence, too.

Learn by speaking in Hyperclass.

Efekta Hyperclass™ uses a conversation-based and interactive virtual learning environment to get you speaking from day one. We will immerse you in real-life scenarios that are just like learning in an English-speaking country.

Triple-certified Efekta Teachers™

Achieve your unique learning goals in private classes and group classes with our certified teachers. Our teachers work with AI to give you hyper-personalized feedback for faster progress.

English courses that match your goals

Business English

Improve your communication in the workplace, deliver presentations, draft persuasive emails, and engage more in meetings with our Business English Course.

General English

Whether you have tried learning English before, are a complete beginner, or have a big trip planned, our General English Course will help you get there faster. We can also help with TOEFL and TOEIC preparations. No dream is too big!


Contact info

4.1

Great

TrustScore 4 out of 5

14k reviews

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Replied to 51% of negative reviews

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4.1

All reviews

(14,341)

781 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Flexible online language learning, I Can online recommended for everyone.

Title: Excellent online language learning opportunity
Text: I am very satisfied with EF English Live. The teachers are patient and well-prepared, and the atmosphere is always motivating. I especially like that I can join classes anytime, and the study material adapts flexibly to my level. I have made great progress in a short time.

30 September 2025
EF English Live logo

Reply from EF English Live

Hello Ferenc! 👋 Thanks for sharing this great feedback. We're happy you're enjoying so many elements of our platform. Keep it up! 🙌

Best regards,
The EF English Live team

Rated 5 out of 5 stars

Honestly my experience has been…

Honestly my experience has been wonderful.
In my opinion all members' EF English Live are doing things very well.
This is a fantastic online course.

27 September 2025
EF English Live logo

Reply from EF English Live

Hi Georgina! 👋 Thank you for leaving a review 🫶 Good luck with the rest of your course!

Best regards,
The EF English Live team

Rated 5 out of 5 stars

Great experience in EF English Live

Great experience in EF English Live.
The private lessons have improved my fluency and my capacity to maintain a good level of speaking

24 September 2025
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Reply from EF English Live

We're glad to hear this, Vincenza! 🙌 Keep up the good work and your fluency and speaking confidence will keep improving!

Best,
The EF English Live team

Rated 4 out of 5 stars

it´s a little difficult

it´s a little difficult, but the lessons are very enriching, the teacher ask me a lot in group calls.
It would be excellent if there was a zero level for those who don't know any english.
If you start from scratch it costs you a lot.

15 September 2025
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Reply from EF English Live

Thanks so much for sharing your feedback, Jose ☺️ Keep up the good work and you're sure to start seeing your skills improve 💪

Kind regards,
The EF English Live team

Rated 5 out of 5 stars

GREAT experience

5 September 2025
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Reply from EF English Live

Thanks for leaving a review, Sharlie! 🙌 Keep up the great work 💪

Best,
The EF English Live team

Rated 4 out of 5 stars

Great experience

Basically, everything is being awesome, the teachers, the group class, the way to explain every topic. I just have a complain: it's a little bit frustrating when you have to be repeating the voice note because the system doesn't identify it right.

5 September 2025
EF English Live logo

Reply from EF English Live

Hi José Daniel! 👋 Thank you for sharing this useful feedback. We are constantly looking for ways to make your learning experience even better. ☺️ Keep up the good work!

Kind regards,
The EF English Live team

Rated 5 out of 5 stars

Effecting learning and support

I would like to extend my sincere thanks to EF, and especially to Luis Laguna, for her outstanding support and for efficiently resolving the issues I was facing. Your professionalism and dedication are truly

2 September 2025
Unprompted review
EF English Live logo

Reply from EF English Live

We're so glad Luis was able to help, Abdulmageed! 🤝 Good luck with your English course ☺️

Kind regards,
The EF English Live team

Rated 5 out of 5 stars

Thank You for a Wonderful Experience

Thank You for a Wonderful Experience, From start to finish, everything exceeded my expectations and left a lasting impression.

Your staff professionalism, attention to detail, and genuine care made all the difference.

25 August 2025
EF English Live logo

Reply from EF English Live

Hi Amer! 👋 What a lovely review 🫶 We hope you continue to enjoy your EF English Live experience 🙌

Best regards,
The EF English Live team

Rated 1 out of 5 stars

False information given to sell the service

I was offered this service by a really nice lady, however she didn't give me the full and proper information about the cancellation terms and conditions. When she told me if I cancel my service I will be charge 30% of the rest of the month before the year, I told her then I didn't want the service 'cause I wanted to able to try it first and if I didn't like it, I could be able to cancel with no penalty. Then she said I was able to try it for 90 days with no charge, she didn't give me any other requirement. Just the 90 days to try the service. When I reached to customer service to cancel, they said I will be charge more than $200 as penalty, the agent's name are agents Aranza V. e Israel F. They only said: that's on the policy... and there is nothing they can do to help. If a rep from the company gives you the info to sell you the service you normally trust them. You don't expect to receive false information.
I'm willing to change my review if I receive help from someone that really have the intention to help and give a fair solution.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Exelente soporte por parte de Jennifer…

Exelente soporte por parte de Jennifer Mejía, resolvió mis dudas

20 August 2025
Unprompted review
EF English Live logo

Reply from EF English Live

We're so glad Jennifer was able to help you, Arturo! ☺️ Good luck with your English studies!

Kind regards,
The EF English Live team

Rated 4 out of 5 stars

buen servicio

los tutores son buenos aunq algunos no tienen buena pronunciacion

18 August 2025
EF English Live logo

Reply from EF English Live

Thank you for sharing your feedback, Laura! 🤝 We hope you continue enjoying your course ☺️

Kind regards,
The EF English Live team

Rated 5 out of 5 stars

Excellent

Was very professional

14 August 2025
EF English Live logo

Reply from EF English Live

Thank you Marvin! 🥳 Keep up the good work!

Best,
The EF English Live team

Rated 5 out of 5 stars

Very Good so far.

13 August 2025
EF English Live logo

Reply from EF English Live

Excellent news, Bader! Keep up the good work 💪🥳

Best regards,
The EF English Live team

Rated 5 out of 5 stars

I like their service

I like their service, they're always very friendly. I particularly love the advisor, Israel.

5 August 2025
Unprompted review
EF English Live logo

Reply from EF English Live

Hi Cecilia! 👋 Thanks for sharing your feedback. We're always here to help you 🤝

Best,
The EF English Live team

Rated 1 out of 5 stars

It's a terrible English learning service

It's a terrible English learning service where you won't even learn grammar. I didn't like it, and the second thing is a service that you can't refuse and is sold to you by deception. That's what I encountered, and now they're extorting money from me.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

I love this system of the education

3 August 2025
Unprompted review
EF English Live logo

Reply from EF English Live

Thank you Miriam for taking the time to share your experience with EF English Live. Good luck with your language learning journey!

Best regards,

The EF English Live team

Rated 5 out of 5 stars

Fast and accurate assistance

Fast and accurate assistance

2 August 2025
Unprompted review
EF English Live logo

Reply from EF English Live

Hi William! We are thrilled to hear that you have had such a good experience with our team - and thank you for leaving a review. We are always here to help!

Best regards,

The EF English Live team

Rated 5 out of 5 stars

In my opinion is excellent the course…

In my opinion is excellent the course of English, thank you for all us.

1 August 2025
EF English Live logo

Reply from EF English Live

Thank you Rafael for leaving a review. We are always happy to hear from our learners 😊

Best regards,

The EF English Live team

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